Bobby Erwin Email & Phone Number

Improving software reliability and user satisfaction through functional release tests for complex and mature route accounting system in use throughout the beverage industry.Defining purpose, goals, objectives, process, and metrics for multi-member testing department. Identifying mission-critical software modules based on 1) impact to end users, 2) internal strategic significance, and 3) the complexity, fragility, and fluidity of the code base.Developing test plans… Show more Improving software reliability and user satisfaction through functional release tests for complex and mature route accounting system in use throughout the beverage industry.Defining purpose, goals, objectives, process, and metrics for multi-member testing department. Identifying mission-critical software modules based on 1) impact to end users, 2) internal strategic significance, and 3) the complexity, fragility, and fluidity of the code base.Developing test plans, cases, and scenarios for mission critical modules.Creating, performing, and monitoring targeted regression tests and system-wide functional tests.Submitting defect reports; updating software build with bug fixes.Tracking defect rates, evaluating defect impact, and recommending software release for publication.Configuring, publishing, and maintaining test data sets that are fully accessible and fully protected.Building and implementing internal training program where testers share and hone testing skills. Show less

Colchester, Vt

Created and published web content for our customer support website and internal knowledge portal.Created and maintained context-sensitive help for software in an IBM iSeries environment.Tested, evaluated, and implemented RoboHelp content management system.Published and distributed a weekly customer newsletter.Provided support for Lotus Notes, Microsoft Office, Windows (NT through XP), and network printers.

Designed and led adult education training primarily around desktop and web technologies: - Intermediate Excel- Get To Know the Internet- Blogs and Photosharing- My First Web Page- Introduction to HTML- Introduction to Cascading Style Sheets- Domains and Hosting- Host-Based Content Management Systems- Bicycle Maintenance Workshop

Scheduled and coordinated the work of the stage production crew.Supervised stage equipment use and maintenance, with an emphasis on and functionality and safety.Designed and orchestrated construction of scenery and lighting for main-stage productions.

Developed and implemented education strategy for children, youth, and adults in 900 member congregation. Many skills developed in these years continue to be valuable in later life. For example:Developed teaching and training skills trough hands-on teaching and train-the-trainer workshops.Honed verbal and written communication skills, especially organization and comfort with public speaking.Improved team-work and team-building skills through collaborative decision… Show more Developed and implemented education strategy for children, youth, and adults in 900 member congregation. Many skills developed in these years continue to be valuable in later life. For example:Developed teaching and training skills trough hands-on teaching and train-the-trainer workshops.Honed verbal and written communication skills, especially organization and comfort with public speaking.Improved team-work and team-building skills through collaborative decision making process.Provided technical support for other staff in MS Office, WordPerfect, Internet connection and functionality issues, and network/peripheral support. Show less

Professional Certificate, Java Programming

Certificate in Java Programming

Ba, Religion

Activities and Societies: Presbyterian College Theatre, Alpha Psi Omega (National Theater Honor Society), Presbyterian College Choir, Blue.