Sr. Technologist, It Service Activation - Manager Of It Intake Management
Responsible for the technical analysis and review of new projects entering the organization, determining effort, resource allocation, and budgetary requirements for each project requested internally and externally across a multi-tiered organization with varying skill sets.• Provide insight to the Architecture team with regards to new Intakes, their intent, and possible gaps• Creation of Intake/LOE Tracking processes and system allowing a detailed level of effort from IT to Finance and business. • Creation of Financial Report that supports allocation of resources comparatively to actual logged by said resource and placed in a format consumable by various levels of the organization.• Constantly worked to improve transparency, mature processes, and streamline efforts through standardization and repeatability• Lead the On-Site and Off-Shore SIT Team improving the overall efficiency of the team through technical expertise, improved best practices, allocation of resources based on skill, and provided constant efficiency and quality improvements across the organization. • Design and implementation of automation processes, development, leveraging Cucumber, Eclipse, Jmeter, and Java.• Code review of Test Automation.• Built out Test Equipment at the desks which improved efficiency of testers within the team. • Training New Hire for SIT, Development, PM, Release Management, and Intake.• Acted as a mentor for individuals on the SIT team to help them with communication skills and process improvements. • Helped Leadership recognize underutilized resources and provided a baseline of capabilities, and resource interests.