Bobby G. Email & Phone Number

Gold Coast, Qld, Au

Gold Coast, Queensland, Australia

Creation of new controlled entities ICT. Divest entities ICT into new operations. Microsoft 365 and Azure services SOE migration. Managed services procurement, transition in, new IT operating model budgets and phase migrations of complex cloud apps.

Gold Coast, Queensland, Australia

As a Senior Scrum Master align Network, Security and Directory Services, Public Cloud, Containers and Private Cloud teams to the infrastructure platform strategy, by delivering missions of work with objectives and key results (OKRs).

Smarter Data, Data Enginering

Brisbane

Enterprise Data and Analytics. An Executive Level 1 employee would generally be required to undertake work that is very complex or sensitive and operate under broad direction. They exercise a considerable degree of independence and perform a leadership role. Employees at this level exercise sound decision making and judgement to produce high level policy advice. EL 1 employees engage in complex problem solving and issues management and may coordinate and undertake detailed or sensitive projects that impact on strategic, political or operational outcomes for the agency. Employees also responsible for actively managing key stakeholder relationships within and outside the agency and may manage one or more work teams.

Enterprise Data and Analytics. An Executive Level 2 employee would generally be required to undertake work with a high level of complexity or sensitivity and operate under broad direction. They exercise a significant degree of independence and perform an important leadership role. Employees at this level will be responsible for influencing and developing strategy, policies, priorities and operational practices in support of agency objectives based on high level decision-making and judgement. EL 2 employees provide a high level of advice to senior management and Ministers as well as coordinating and assuming responsibility for highly complex or sensitive projects or work programs that have strategic, political and/or operational significance. Employees are also responsible for initiating, establishing and maintaining strong relationships with key internal and external stakeholders and may lead a work team or teams.

Gold Coast

Bespoke cabinets for kitchens, bathrooms and laundries managed online at thekitchenproject.com.au

Brisbane, Australia

As part of the digital transformation, we lead to the migration of service interactions to the digital channel. Collaborate across channels and functions to execute a program of work that utilises a diverse range of short term tactics and long-term strategies to enable Suncorp to meet its aspirational customer, digital and performance goals. We coordinate activity across the Suncorp group with the goal of reorienting Suncorp’s channel mix to digital. - Lead the program to delivery the service activation strategy.- Support the cross-functional collaboration to design Suncorp’s service activation strategy.- Use customer behaviour and customer value as the primary motivator for service activation.- Analyse and design customer journeys to reorientate the channel mix to digital. - Collaboration and coordination across marketing, product and channels to design, deploy andmanage tactical and strategic activity to meet service activation targets.- Collaborate with the Customer Culture team to motivate and build understanding with front line teams with Suncorp’s digitisation strategy.- Develop and maintain a sophisticated understanding of sector trends and best practices.- Leadership, change management, coach, develop and inspire team members.

Brisbane, Australia

Customer Marketplace Portfolio Management Office (CPMO) helps grow, plan and execute Customer Marketplace ideas through delivery excellence. The Governance Lead is the primary liaison between this office and project delivery resources engaged within the Suncorp’s Customer Marketplace project portfolio, serving as the central point of governance control.We utilise our proven abilities with project management tools and techniques, specifically AGILE ways of working, Lean & Six Sigma, to coach projects and programs, enhancing overall portfolio performance. Applying system of systems methods to consider complex problems and identify and assess potential solutions. We have a working knowledge of risk, change management tools and techniques and ability to operate in complex and ambiguous environments.Post-implementation reviews (retrospectives) and in-flight health checks on projects identify key learnings that inform Customer Marketplace knowledge libraries, escalating recurring trends and promoting good portfolio governance.Our experience in project delivery within a complex operating environment helps translate the complex and strategic perspectives into tactical actions, delivering change through effective influencing skills.

Brisbane, Australia

As part of the Portfolio Management Office (PMO), we worked across all new initiatives from new brand rollouts, digital platforms, customer engagement channels and traditional business optimisation. Our role is to understand, transform and improve the quality of services provided to the business. Understand the competitive advantage that technology can bring but is not limited to technology to create business change. We lead the implementation and management of new initiatives across the Customer Platform function. The team directly oversees the delivery of initiatives across the channel. The team adopts agile processes and leverages the lean startup models to build minimum viable products (MVP) that can immediately demonstrate business value.- Co-develop go-to-market strategies, minimum viable product roadmaps and deliverables for new business initiatives. - Execute the Customer Experience value proposition across unified Omni-channel (Call Centres, Stores, Intermediated Distribution and Digital) strategy.- Support the delivery and execution of new and existing Business Initiatives across CustomerExperience, Platform Optimisation, Bank and Wealth and Insurance.- Provide business consultation on new product opportunities.- Foster a culture of innovation and early to market strategies through lean startup thinking.

Brisbane, Australia

Develop strong relationships with key senior internal stakeholders across Life Insurance, Personal Insurance, Commercial Insurance and Banking & Wealth to help deliver business targets. Design and deliver these business targets through a number of strategic initiatives.Working with key internal stakeholders to identify, develop and implement strategic initiatives that will drive sales into the Direct Life business. Implement internal systems and processes to monitor, analyse and evaluate the ongoing performance of the customer initiative and programs (build, test learn). Regular national travel across Suncorp Group location to manage the success of the programs including regular staff engagement presentations, design of incentives for effective change and sales funnel management.Budget management for Inbound & Outbound sale with reporting & forecasting accountability. Participate in strategy discussions and planning forums that supports the growth of the Direct Life Channel.

Brisbane, Australia

Software startup Excise Cloud automates reporting of excise duty on beer. A SaaS cloud service that assists small to medium-sized breweries in Australia to self-manage their alcohol excise duties within minutes. - Austrade Landing pad program Berlin - QUT Blue Box accelerator program

Masters Of Business Administration (Mba)

Graduate Certificate In Business Administration, Masters Of Business

Diploma Of Marketing, Marketing/Marketing Management, General

Manage budgets and financial plans, Conduct a Marketing Audit, Fundamentals of Marketing, Plan market research, Interpret market trends.