Bobby Nelson

Bobby Nelson Email and Phone Number

IT Director at Orlando Utilities Commission @
Bobby Nelson's Location
Orlando, Florida, United States, United States
Bobby Nelson's Contact Details

Bobby Nelson work email

Bobby Nelson personal email

n/a
About Bobby Nelson

Over twenty-five years of utility industry experience in information technology by delivering successful products and services. Specializes in back-office integration, customer, and business systems that are used to propel companies forward. Focuses on delivering value-add professional services while focusing on superior customer service. Strong understanding of the different business areas in the Utility Industry, development and project management, and analytical problem solving. Experienced in all stages of the Solution Development Life Cycle.

Bobby Nelson's Current Company Details
Orlando Utilities Commission

Orlando Utilities Commission

IT Director at Orlando Utilities Commission
Bobby Nelson Work Experience Details
  • Orlando Utilities Commission
    It Director
    Orlando Utilities Commission May 2013 - Present
    Lead the Application Services & Business Integration division responsible for support and maintenance of production customer, corporate, and back-office applications by providing strategic leadership across the organization by leveraging innovating technical solutions to improve operational efficiency and customer satisfaction. The division is composed of IT Support Center, Application Services, GIS (Graphical Information System) Technical Support, Business Integration, Business Intelligence, and Application Assurance & Quality.
  • Orlando Utilities Commission
    Pmo Manager
    Orlando Utilities Commission Apr 2012 - Present
    Responsible for establishing and leading the Project Management Office (PMO) of Orlando Utilities Commission IT to oversee corporate strategic initiatives by instituting defined processes and standards. Fostered collaborative work environment by establishing project methodology, project management tools, and implementing software quality assurance program. The PMO institutes repetition in the execution of projects with cost, quality, and schedule emphasis. Delivery and completion of OUC's key strategic initiatives - Web Redesign, IVR Upgrade, HTE Migration, Prepaid Metering, and Wholesale Chilled Water Replacement.
  • Orlando Utilities Commission
    Manager, Integrated & Customer Systems
    Orlando Utilities Commission 2001 - Present
    Primary responsibilities for implementing and maintaining automated and back-office applications. This includes Work Management Systems, Outage Management Systems, Intelligent Voice Response Systems, Telephony Systems, Customer Information & Billing Systems, and Web-Base applications.
  • Orlando Utilities Commission
    Senior Programmer Analyst
    Orlando Utilities Commission Feb 1987 - Present
    Analyze user needs and determine user requirements. Document and design test plan for software acceptance. Research, evaluate and correct system malfunctions. Develop new Client-Server applications. Designed and developed custom systems such as Work Management System for Tracking Service Work (FDOP), Electric Distribution Information System (EDIS), Electric Tracking System for Maps (ETS), Salary Planning, and Resource Tracking Information System (RTIS), Supported and troubleshoot personal computer hardware related problems.

Bobby Nelson Skills

Integration Project Management Business Intelligence Troubleshooting Business Analysis Process Improvement Management Smart Grid Business Process Improvement Information Technology Requirements Gathering Microsoft Office Program Management Xml Smart Metering Analysis Leadership Vendor Management Software Development Life Cycle Electric Power Proposal Writing Sdlc Requirements Analysis

Bobby Nelson Education Details

  • University Of Phoenix
    University Of Phoenix
    Technology Management
  • University Of Phoenix
    University Of Phoenix
    Business Management

Frequently Asked Questions about Bobby Nelson

What company does Bobby Nelson work for?

Bobby Nelson works for Orlando Utilities Commission

What is Bobby Nelson's role at the current company?

Bobby Nelson's current role is IT Director at Orlando Utilities Commission.

What is Bobby Nelson's email address?

Bobby Nelson's email address is bn****@****ouc.com

What is Bobby Nelson's direct phone number?

Bobby Nelson's direct phone number is +140743*****

What schools did Bobby Nelson attend?

Bobby Nelson attended University Of Phoenix, University Of Phoenix.

What are some of Bobby Nelson's interests?

Bobby Nelson has interest in Scuba Diving (Padi Open Water Diver), Coin Operated Amusement Games, Computers.

What skills is Bobby Nelson known for?

Bobby Nelson has skills like Integration, Project Management, Business Intelligence, Troubleshooting, Business Analysis, Process Improvement, Management, Smart Grid, Business Process Improvement, Information Technology, Requirements Gathering, Microsoft Office.

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