I founded a company focused on transforming operations, empowering leaders, and driving innovation at scale. We are dedicated to blending experience across government, private industry, and the intelligence community, to bring cutting edge thinking, analysis and solutions to you. With expertise in everything ranging from complex military operations to developing AI-powered project management solutions—we are here to help organizations thrive in today’s fast-paced, ever-changing landscape.I work with startups, enterprises, and public sector organizations to optimize processes, build resilient teams, and unlock innovation that fuels sustainable growth.What I Do:Operational Transformation: I streamline processes, eliminate inefficiencies, and introduce automation to create agile, scalable operations.Leadership Development: I coach executives and emerging leaders to think strategically, build resilient teams, and lead with confidence in complex environments.Innovation Implementation: I embed forward-thinking solutions—whether through AI/ML applications or change management—to drive long-term success.
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Business OwnerSan Antonio Swag Co.San Antonio, Tx, Us -
Manager, Project Management OfficeUsda Forest Service Apr 2024 - PresentWashington, Dc, UsSenior manager with five direct reports, established new project management office to meet the desire for professionalized project management within the National Forest System and provide tailored needs to Forest Service innovation initiatives and support programs. - Led team of 5 in establishment of procedures and best practices, created materials used across six national forests and developed curated training to facilitate growth for a 350-member team.- Articulated roles and organizational design in C-level committee meetings, clarity and alignment drove technical overhaul to realize a 25% increase in client bookings in the first quarter. -
Senior Project ManagerBuzz Solutions Jun 2023 - Apr 2024Palo Alto, Ca, UsSenior project manager focused on development & delivery of machine learning models & AI software suites to enhance inspection speed, accuracy, & security of utility equipment.o Established processes & policies to standardize project management approach; designed & implemented means to tracking real project costs to enable future cost saving solutions.o Primary liaison between clients and internal engineering teams; ensured on-time delivery of customized machine learning solutions; automated inspection of critical infrastructure projects.o Managed development & deployment of new AI/ML security protocol suite; delivered multi-team, multi-site, multi-system solution on-time despite technological challenges; customer renegotiated contract to double size of and scope of solution. -
Senior Operations Program Manager & Scrum MasterUnited States Air Force Apr 2021 - Jul 2023Randolph Afb, Tx, UsSenior program manager recognized as top 10% of all performers. Oversaw long-term cryptologic programs & technical projects for an intelligence group of 1.5K members; agile and management coach for cross-functional teams, ensured on-time delivery that meets national-priority timelines for six international organizations.o Program manager for $425 million system capability responsible for integrating operations of cross-functional teams executing global missions.o Ensured adherence to national policy and compliance requirements as well as operations within federal law requirements and organizational standards for 1.5K members working classified projects.o Systems integration subject matter expert in organization of over 900 members; developed first-ever organizational solution for trending measures of performance and effectiveness; defined the organization's key functions and outputs; ensured adherence to best practices.o Designed/implemented successful Scrum roll-out for 11-member team; reduced 1,500 hours of manpower inefficiencies per year; realized senior executive process improvement initiative.o Managed $50K budget, coordinated language training & talent development for 500 members; recognized as a superior program for innovative approaches overcoming fiscal constraints. -
Division ChiefUnited States Air Force Dec 2019 - Apr 2021Randolph Afb, Tx, UsLed 150-member organization with six direct reports providing dedicated support capabilities to $19B in U.S. & International military assets 24/7. Created talent management and organizational development plans, staffing & personnel solutions, and mentored workforce on personal, leadership, and work-center development. o Developed and implemented innovative approaches to staffing to respond to unforeseen pandemic conditions; realized 30% growth in training and production year-over-year while staffing 24/7 organization with no-fail tolerance; recognized as a top-performing team in 5K member work-center.o Oversaw multi-national planning events between foreign military and governments; managed portfolio of classified programs and special operations support; ensured completion of high-risk sensitive operations resulting in personal commendation by Chairman of the Joint Chiefs of Staff. o Coached managers on leadership techniques, reversed negative morale and mental health trends; team set organizational performance records across NSA site, back-to-back quarterly wins, annual team performance win in an organization of over 2,500 members. o Developed and maintained partnerships with tactical warfighting elements, special operations forces, and national intelligence agencies; identified prioritized matrix for engagements and managed strategic relationships to align with future organizational growth. -
Strategist & Innovation ConsultantUnited States Air Force Feb 2018 - Dec 2019Randolph Afb, Tx, UsOversaw strategic planning for an 800-member organization. Advised leaders on the best use of financial and personnel resources & impacts of emerging technologies. Analyzed organizational vulnerabilities & devised strategies to mitigate risks and field successfully integrated programs with no loss in capability. o Planned and oversaw the review of six organizations, 750 employees; assessed 15 lines of effort, 800 unique objectives; drove organizational redesign, reduced operational duplications by 45%.o Led design sprints for innovation team of six members; drove projects from ideation to implementation; engaged key stakeholders; built consensus across 6 locations. Awarded stand-alone commendation for tailored talent management pathway for 4,000 members.o Represented 1,000 members as sole military board member of the NSA Hawaii innovation council. Rectified corporate blind spots on team structuring; drove development and implementation of an anonymous feedback interface with 600 users and eliminated workplace harassment issues. -
Operations OfficerUnited States Air Force Jan 2017 - Feb 2018Randolph Afb, Tx, UsManaged operations for over 350 employees; developed contingency plans, knowledge management solutions, product processing & dissemination. Drove continuous process improvements; gained immediate efficiencies and reinvestment of 100,000 work hours annually through organizational consolidation and redesigns.o Managed organizational scheduling, development, and utilization of workforce; promoted to lead next organizational level of over 800 members; led four operations officers. Coached and developed 30 direct reports; 12/30 members recognized for annual performance and leadership awards over 2,000. o Represented NSA-Hawaii and Air Force level leaders to sensitive planning conferences; provided subject matter expertise on intelligence production and tipping capabilities, as well as legal and policy guidance advice; shaped holistic intelligence indications and warning capacities for the entire Pacific region; standardized support procedures and capabilities for sensitive operations. -
Technical DirectorUnited States Air Force Feb 2015 - Jan 2017Randolph Afb, Tx, UsManaged technological & innovation project integrations: $17+M system integration & redesign, development of new capabilities, & emerging intelligence systems integrations. o Identified data latency issue caused by overload of system technical capability; liaised with technical development team to realized data-filters for big data processing; implemented emergency algorithm update to reduce data processing with no risk to operations or annual production.o Oversaw 10-member action team for 7 organizations to secure contracted development and redesign of preeminent operations tool; realized automation capabilities and integration of artificial-intelligence enhanced production systems; expanded capability into the NSA, saving 9.1K hours per year. -
Operations ManagerUnited States Air Force Jan 2012 - Feb 2015Randolph Afb, Tx, UsManaged operations for an organization of over 30 individuals providing 24/7 intelligence awareness; developed streamlined data processing with zero cost solutions, utilizing emerging tools and structuring forces on different schedules to drive immediate 300% increase in operational productivity.o Planned intelligence missions in support of US northern command and established a new operations team and capability; provided overwatch support to U.S. law enforcement and intelligence agencies conducting operations; awarded prestigious distinguished honor by director of national intelligence for innovative approach to team composition and management.o Directed satellite and ground-based collection efforts based on tactical situations, altered strategies to meet current requirements; briefed air crews on mission requirements for successful collection and ensured collaboration of contracted support and national requirements.o Oversaw collection processing and distribution to national and tactical level asset; provided tactical intelligence overwatch utilizing classified operational tools to identify threats to U.S. forces by coordinating intelligence operations between manned and unmanned aerial vehicles, special operations forces, informants, in technical observers. -
National Training ManagerUnited States Air Force Dec 2008 - Jan 2012Randolph Afb, Tx, UsCreated maintained a catalogue of training products in support of U.S. Air Force fighter pilot training; products included both knowledge and performance-based adversary related technical and tactical materials related to fighter aircraft employment; ensured key units were personally briefed and national training and documents were updated to reflect any new developmentso Designed training modules to provide timely and relevant data to the entire U.S. Air Force flying community showcasing latest adversarial capabilities; materials were front facing for the NSA and also widely used by the intelligence community to augment job related skills training needs.o Presented briefings and facilitated discussions lasting from 30 minutes to 1.5-hours at conferences and events in excess of 300 members, representing national-level policy decision makerso Planned and hosted international conferences for 150 members; coordinated cross-functional team working groups to solve critical questions regarding adversary capabilities. o Wrote multi hundred-page technical documentation of key findings annually and updated intelligence and operations communities on advances in technical and tactical capabilities; synthesized data into executive summaries and briefings to ensure critical components were easily digestible and readily available; drove routine updates used to rewrite USAF standards and training documents. -
AnalystUnited States Air Force Jul 2003 - Dec 2008Randolph Afb, Tx, Us -
Program & Data AnalystU.S. Forest Service Feb 2023 - Jun 2023Washington, Dc, UsDesigned internal database structure, secured coding support for program development, and managed change across nationally distributed team impacting 30,000 members to deliver automated solution to tracking interested candidates and target key regions for outreach and recruitment to bolster diversity, equity, inclusion, and accessibility (DEIA) while saving months of duplicative work annually.o Eliminated duplicative recruitment efforts and data generation across 9 geographically separated regions; developed standardized approach to data collection, retention, and analysis. o Led a series of meetings with a cross-functional data team of 50 members to build consensus for change and alignment; developed standardized schema adopted by all organizations to enable common tools, processes, and data collection critical to accomplishing the mission of recruitment and outreach; drove collaboration and operations integrations to realize reduction of numerous duplicative processes and generate better cohesion for geographically separated recruitment and outreach teams.o Produced 4 independent data visualization dashboards and database update tools to help recruiters, outreach and event planners, job seekers, and leadership teams easily digest recruitment, interest, and DEIA metrics from across the United States. o Developed data storage and processing structure to consolidate workflows and streamline operations across 9 recruitment regions; briefed Senior Executives on new data sharing structure and gained support to implement across entire U.S. Forest Service.
Roberto Luciano Education Details
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Norwich UniversityGeneral -
Norwich UniversityInternational Conflict Management -
American Military UniversityInternational Relations And Affairs
Frequently Asked Questions about Roberto Luciano
What company does Roberto Luciano work for?
Roberto Luciano works for San Antonio Swag Co.
What is Roberto Luciano's role at the current company?
Roberto Luciano's current role is Business Owner.
What schools did Roberto Luciano attend?
Roberto Luciano attended Norwich University, Norwich University, American Military University.
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