Bobby Mcmillan Email & Phone Number

Fort Mill, Sc, Us

• Senior Consultant – Retail o Designed and implemented Large Scale Server Deployment that utilized Microsoft technologies (Microsoft Deployment Toolkit, PowerShell, Windows Server 2012 and Server 2008R2) to replace existing Point of Sale infrastructure. This also included configuring Cisco Switches via MDT. o Designed and implemented server configurations (and Group Policy) to comply with governmental PCI regulations. o Worked extensively with Software Vendors to insure that server deployment would include all required updates and software to facilitate automated installs. o Provided Expert Level Support and Troubleshooting for development, deployment, and production issues including but not limited to Microsoft Technologies, Switch and Router configuration, as well as specialized hardware in the retail space. o Served as overall project architect for massive domain migration project in which servers from several domains are being consolidated into a single multinational domain. • Services Support Manager – Fortune 500 Retailero Managed support team for Active Directory Migration. o Coordinated support effort for domain consolidation.o Designed ticketing workflow and supporting SharePoint Systems to support migration effort.o Responsible for escalation of issues and worked as part of a global team to provide technical direction and for all migration related issues/problems inclusive of:  Application interaction/remediation User experience issues (Group Policy/Profiles) Machine/User Migrations between domainso Coordinated communication and feedback on migration progress to program management and the internal support staff.Part of a very experienced team of Microsoft experts (Microsoft MCM’s and Former MS Employees) with all aspects of Architectural design, planning, support, and implementation of Microsoft Technologies including Active Directory, Group Policy, Remote Access, and OS Deployment strategies for public and private sector entities.

San Francisco, California, Us

-Design and implementation of ESX templates for Windows 7 and Windows XP VDI infrastructure-Primary support and design of PCoIP infrastructure and Client management-Responsible for GPO design and testing for Windows 7 Baselines for Wholesale Banking client PC’s-Design and implementation of client solution for multiple international offices utilize central VDI infrastructure. This provided an interim solution for repurpose of client PC’s prior to replacement with Thin Clients. -Escalation point for multiple helpdesks for Client PC problems and questions. -Evaluate cutting edge products for use in LOB’s-Worked with team Supporting and Maintaining 400+ Citrix XenApp Servers in multiple farms as well as XenDesktop for domestic and international user base. -Responsibilities include but are not limited to OS, Commercial Application, Citrix, and Custom application patching. -Application testing and remediation in an effort to migrate from Windows Server 2003 (32bit) to Server 2008 R2 (64Bit) -Thin Client evaluation/testing and eventual recommendation to replace desktop computers with thin clients supported by XenDesktop in an international environment. The XenDesktops range from VMWare ESX Server Based Virtual Machines to Blade PC’s -Group Policy design, testing, and implementation. -Designed Locked-Down GPO to produce a minimal footprint in international locations. This allowed existing PC hardware to be utilized in a manner that is more consistent to thin client architecture. This allows the reuse of existing hardware that is already in an existing location. Preventing the need to procure additional resources and at the same time meeting stringent security requirements.

Redmond, Washington, Us

- Provided in-depth technical troubleshooting for thousands of Microsoft Premier Customers on operating systems NT 4.0 to Windows Server 2008 R2. This troubleshooting often involved working with multiple departments, vendors, and agencies as well as people from multiple countries. The troubleshooting skills that I acquired enable me to quickly develop plans and action to bring relief to critical “business down” issues. Troubleshooting often involves reading complex network traces, internal OS log files, and process dumps. o Focus areas include (But are not limited to) Active Directory design, replication and authentication Active Directory Disaster recovery Active Directory Schema Updates and modifications File Replication (Both DFSR and NTFRS), Group Policy design and application issues,  User profile design and application issues. Terminal Services Licensing and logon issues.  Certificate services Windows Time Service (W32time) Domain Migrations (USMT) Folder Redirection and Offline files ADAM/ADLDS USMT (User data migration)  Bitlocker- Very familiar with Process monitor, process explorer, Microsoft Network monitor, as well as others. - In-depth knowledge of Windows Security and configuration. (User account control (UAC and LUA) worked with customers with application compatibility issues and remediation. - Developed and delivered in-Depth technical support training for Windows 2000, XP, 2003, Vista, and 2008 pertaining to Active Directory Support for worldwide internal consumption. - Proficient in Microsoft Virtual Server and Hyper-V, Scripted solutions for automated deployment of Virtual machines and configuration- Familiar with WAIK and the production of “unattend” files for machine setup and configuration. (Windows Vista/2008 and later) - Developed methodology for lab deployment utilizing virtualization technology that saves time for classroom deployment and improves student experience.

Charlotte, Nc, Us

- Member of a core team of professionals that developed and performed a Novell to Windows NT 4.0 migration involving multiple sites and 1800+ users- Worked closely with MCS and MCS subcontractors to validate and implement planned upgrades from Novell 3.x and 4.x to NT 4.0- Acted as technical resource for the development of a common desktop environment. - Assisted with GroupWise to Exchange migration planning and implementation.- Acted as primary resource to test and evaluate new technology.- Worked with other agencies that had interconnecting LAN and WAN infrastructures to insure security and availability concerns were met- Worked with external resources in various capacities to provide technical input and direction on projects such as Firewall maintenance, Web hosting and development, and internet services.- Member of departmental leadership team and acted as a catalyst for cross-team collaboration between systems development, network services, and server teams.- Attended regular team meeting of systems development team to provide technical input as to client –server architecture and technologies.- Provided specifications and recommendations for hardware and software purchases.- Monitored performance of external resources to ensure contractual obligations were met.

Redlands, Ca, Us

Intern Work.. Mapping.. Pre-Sales Support.