Bobby Pallippadan Email & Phone Number

Thunder Bay, On, Ca

Thunder Bay, Ontario, Canada

• Assist walk-in customers by identifying their needs and recommending suitable furniture, bedroom sets, mattresses, appliances, and electronics purchases.• Advise customers on extended warranty options and financing plans, including buy-now-pay-later plans.• Deliver outstanding customer service, ensuring client satisfaction with purchases.

Thunder Bay, Ontario, Canada

• Managed inventory of parts, processed orders, and maintained a tidy store environment.• Handled cash transactions and other payment methods for in-store and on-call customers.• Performed administrative duties, including time log entries and invoice management.• Provided customer service by attending to walk-in customers, phone calls, and directing clients to appropriate departments. strong background in sales, customer service, and administrative roles.

Thunder Bay, Ontario, Canada

• Licensed agent for auto, home, and other insurance products; provided comprehensive support to walk-in and call-in clients.• Executed local and regional marketing strategies to promote insurance products and drive sales.• Served as a trusted advisor for all the client’s insurance needs.

Thunder Bay, Ontario, Canada

• Provided technical and non-technical support for network issues, device activations, and other telecom services.• Delivered Level 1 technical support, troubleshooting access points, hotspots, and signal issues.• Maintained a positive customer experience in a fast-paced environment by actively listening and addressing concerns.

Manama, Bahrain

• Led the Fire and General Accident Department, overseeing policy renewals and custom insurance solutions for individual and commercial clients.• Developed tailored insurance policies for diverse business entities, enhancing client satisfaction and retention.• Trained new staff in insurance brokerage processes and provided ongoing support to ensure high standards of service delivery.

Manama, Capital Governorate, Bahrain

• Installed and supported various hardware components, including desktops, laptops, and printers.• Set up virtual environments and installed required software packages for different departments.• Provided on-site technical support to resolve computer, network, and peripheral issues.

Manama, Bahrain

• Delivered on-site technical support for hardware and software issues.• Configured and tested networked printers and resolved connectivity issues.• Provided customer-focused troubleshooting services for various technical problems.

Bengaluru, Karnataka, India

• Provided technical support for Apple products, including Macs, iPhones, and iPads.• Boot issues, HDD drive, SSD drives, motherboards, monitors, LED/LCD display panels etc. • Conducted on-site support for major clients, including Google and Microsoft.• Exceeded performance goals through effective troubleshooting and customer service.

Kochi, Kerala, India

• Supported and configured LAN networks, including VLAN routing and training new staff.• Training students and staff of Inet Infotech in Windows OS, networking, basics of LAN and LAN management.