Bobby Pallippadan Email & Phone Number

Thunder Bay, ON, CA

Thunder Bay, Ontario, Canada

• Assist walk-in customers by identifying their needs and recommending suitable furniture, bedroom sets, mattresses, appliances, and electronics purchases.
• Advise customers on extended warranty options and financing plans, including buy-now-pay-later plans.
• Deliver outstanding customer service, ensuring client satisfaction with purchases.

Thunder Bay, Ontario, Canada

• Managed inventory of parts, processed orders, and maintained a tidy store environment.
• Handled cash transactions and other payment methods for in-store and on-call customers.
• Performed administrative duties, including time log entries and invoice management.
• Provided customer service by attending to walk-in customers, phone calls, and directing clients to appropriate departments. strong background in sales, customer service, and administrative roles.

Thunder Bay, Ontario, Canada

• Licensed agent for auto, home, and other insurance products; provided comprehensive support to walk-in and call-in clients.
• Executed local and regional marketing strategies to promote insurance products and drive sales.
• Served as a trusted advisor for all the client’s insurance needs.

Thunder Bay, Ontario, Canada

• Provided technical and non-technical support for network issues, device activations, and other telecom services.
• Delivered Level 1 technical support, troubleshooting access points, hotspots, and signal issues.
• Maintained a positive customer experience in a fast-paced environment by actively listening and addressing concerns.

Manama, Bahrain

• Led the Fire and General Accident Department, overseeing policy renewals and custom insurance solutions for individual and commercial clients.
• Developed tailored insurance policies for diverse business entities, enhancing client satisfaction and retention.
• Trained new staff in insurance brokerage processes and provided ongoing support to ensure high standards of service delivery.

Manama, Capital Governorate, Bahrain

• Installed and supported various hardware components, including desktops, laptops, and printers.
• Set up virtual environments and installed required software packages for different departments.
• Provided on-site technical support to resolve computer, network, and peripheral issues.

Manama, Bahrain

• Delivered on-site technical support for hardware and software issues.
• Configured and tested networked printers and resolved connectivity issues.
• Provided customer-focused troubleshooting services for various technical problems.

Bengaluru, Karnataka, India

• Provided technical support for Apple products, including Macs, iPhones, and iPads.
• Boot issues, HDD drive, SSD drives, motherboards, monitors, LED/LCD display panels etc.
• Conducted on-site support for major clients, including Google and Microsoft.
• Exceeded performance goals through effective troubleshooting and customer service.

Kochi, Kerala, India

• Supported and configured LAN networks, including VLAN routing and training new staff.
• Training students and staff of Inet Infotech in Windows OS, networking, basics of LAN and LAN management.