Bobby Simpson Ii Email & Phone Number

Global

SAG-E Actor

Galveston, Texas

Ford Level3 Excellence Award Winner | Master Certified*Responsible for creating an exceptional customer experience and achieving targeted sales performance goals and Five-Star Customer Satisfaction on the satisfaction index. *Driving a highly efficient sales and production operation to get Customers in an out quickly while ensuring the company’s brand promise and values are upheld. *Mange registration and customer data and process payments from customers.*Responsible for managing the customer experience by analyzing shortfalls and developing action plans to improve performance.

Alvin, Texas

*Responsible for creating an exceptional customer experience and achieving targeted sales performance goals and Five-Star Customer Satisfaction on the satisfaction index. *Driving a highly efficient sales and production operation to get Customers in an out quickly while ensuring the company’s brand promise and values are upheld. *Mange registration and customer data and process payments from customers.*Responsible for managing the customer experience by analyzing shortfalls and developing action plans to improve performance.

Houston, Texas

*Responsible for creating an exceptional customer experience and achieving targeted sales performance goals and Five-Star Customer Satisfaction on the satisfaction index. *Driving a highly efficient sales and production operation to get Customers in an out quickly while ensuring the company’s brand promise and values are upheld. *Mange registration and customer data and process payments from customers.*Responsible for managing the customer experience by analyzing shortfalls and developing action plans to improve performance.

Houston, Texas Area

Consolidation | Compliance and Control | Cost Savings | Reporting | Customizationhttp://iqtotalsource.com=============================================================*Account Executive responsible for managing and growing IQ Total Source’s existing top level portfolio of clients.*Drove C-Level sales of Office Supplies, Janitorial Supplies, Office Furniture, and Printing and Promotional Products with consultative solution selling.*Strong influencer through being proactive, creative and persuasive of others in solving client problems and recommending new ideas/strategies for cost reduction.*Reviewed and analyzed sales performances against programs, quotes and plans and delivered periodic monthly reporting to selected portfolio.

Houston, Texas Area

*B2B Account Executive that generated new sales opportunities by developing relationships with new and existing clients through individualized account management.*Drove A, B and C-Level sales of Office Supplies, Janitorial Supplies, Office Furniture, and Printing and Promotional Products with consultative solution selling.*Managed and mentored junior account managers.*Developed partner sales process by establishing relations with partners in the area; presenting innovative approaches to solution-oriented product lines; and designing streamline processes for sale closures.

National (Contract)

*Performed Electromagnetic (EME) RF (Radio Frequency) Testing at both Cricket and Verizon specific cell sites nationwide.*Measured and recorded RF radiation levels to quality assure compliance with FCC standards on Maximum Permissible Exposure (MPE) and provided daily FCC reporting for regulatory verification and daily audit completion.*Reduced audit reconciliation by 30% and increased auditor performance efficiency with process improvement techniques.

Houston, Texas Area (Contract)

* Experience with large-scale organization change efforts and ensured projects met objectives on time and on budget* Managed business processes, systems and technology, job roles and organization structures*Utilized continuous improvement industry standard techniques and developed management strategies to maximize employee adoption and usage and minimize resistance*Developed reporting metrics of change products and developed process flow diagram procedures to ensure consistent processes were being used by the change management team to increase benefit realization, value creation, ROI and the achievement of results and outcomes

Houston, Texas Area (Contract)

* Conducted technical user interviews to identify all stakeholders impacted* Defined requirements which were reviewed, analyzed and vetted through a formal technical review board to identify solutions and rectify conflicting interests from stakeholders

Houston, Texas Area (Contract)

* IT Hardware and Software desktop support for NASA internal and external divisions. *Setup A/V, Computer and other facility equipment for training and events*Managed and configured organization servers * Created internal and external web sites and cross-functional web tools; managed ticketing system database and reporting* Prepared and issued purchase orders for both hardware and software and maintained the Human Resources IT Standards technical documentation and related budget information.

Houston, Texas Area (Contract)

* IT Hardware and Software desktop support for NASA internal and external divisions. *Setup A/V, Computer and other facility equipment for training and events*Managed and configured organization servers * Created internal and external web sites and cross-functional web tools; managed ticketing system database and reporting* Prepared and issued purchased orders for both hardware and software and maintained the Human Resources IT Standards technical documentation and related budget information.

Houston, Texas Area (Contract)

* Designed and maintained the organizational internet/intranet web site * Designed and managed databases that tracked test models, calibration data, Material Safety Data Sheets and nitrogen trailer certification requirements* Operated the light-gas gun and provided engineering and diagnostic support at Rice University* Photographed, edited and prepared NASA test photos for distribution to specified vendors and NASA test engineers. * Prepared test program documentation and maintained the master storage for test data, and managed the Technical Documentation Library.

Houston, Texas Area (Contract)

* Prepared instruction manuals, journal articles, and other supporting documents to communicate complex and technical information more easily. *Developed, gathered, and disseminated technical information among customers, designers, and manufacturers.*Performed clerical duties in an office setting including sorting mail, filing, answering phones, greeting clients, scheduling meetings and re-stocking supplies.

Bs/Ba, Business Administration

Associate, Social Science

Associate Of Science - As, Radiography