Bob Cadenhead, Itil Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

As the designated IRM, lead the development and implementation of the agency’s strategy for the application of information technology to achieve the agency mission and goals. Improved the cyber security posture of the agency through assessments; implementation of best practices; security awareness; development of policies, standards and guidelines; and promoting awareness.ACCOMPLISHMENTSCyber Security:• Implemented a continuous Information Security Awareness program • Lead risk assessment of grant program operations that produced a prioritized roadmap of vulnerabilities• Developed Information Resource Use and Security PolicyCyber Security Governance:• Adoption of the NIST Cyber Security Framework• Initiated an Information Security Governance CommitteeData Privacy:• Developed Data Classification Policy• Implemented HIPAA compliance standards for grant programLead project to purchase, migrate and adopt OS 365

Austin, Tx, Us

Oversee and report status of all educational activities of the Chapter. Coordinate speakers for monthly meetings and schedule training topics that deliver relevant, timely Security training to the Austin cyber security community.

Agess is a business partner of SSH Communications Security (www.ssh.com). Founded in 1995, SSH Communications Security is the company that invented the SSH protocol - the gold standard protocol for data-in-transit security solutions. Today, over 3,000 customers across the globe, including 7 of the Fortune 10, trust our Information Assurance Platform to secure the path to their information assets. Our platform enables businesses of all types and sizes to protect their information assets by providing the gold standard data-in-transit security solutions that prevents data loss in both internal and external environments, hardened perimeter security through our multi-channel two-factor authentication and internal security control management solutions that enables organizations to more easily manage user keys and monitor administrator traffic across your networks.

Inxelerate Solutions, LLC. (www.inxelerate.com) delivers training and professional services designed to enable organizations to become more effective and efficient across a range of key operational capabilities, such as operational improvement, operational innovation, operational customization, operational cooperation, operational responsiveness, and operational reconfiguration. Clients include local, state, federal, non-profits, institutions of higher education and Fortune 500 organizations. Our areas of expertise enable organizations to:• Use IT to realize change, transformation and growth• Identify, assess and control risks and put in place effective frameworks for making informed decisions• Prevent and detect cyber risks and correct issues caused by any cyber-attacks• Innovate to stay ahead of market or to meet legislative changes• Deliver more value• Provide an improved customer experience. Use/Administer SalesForce for customer support.Inxelerate Solutions operates Extellent Professional Development Centers (formerly St. Edward's University Professional Development Center.) Extellent:• Is the only Red Hat Training Partner in Central Texas• Offers instructor led Amazon Web Services (AWS) training in Austin. Courses currently offered:Agile / ScrumCertified Scrum MasterAmazon Web Services AWS Technical Essentials, Developing on AWS, Systems Operations on AWS, Architecting on AWS, , DevOps on Amazon Web Services (AWS)Business AnalysisITIL (from Foundation to Service Lifecycle to the Expert Level) Java Management of Risk (Foundation and Practitioner) Project ManagementRed Hat Linux (courses lead to RHCSA and RHCE certifications)I also manage all partner relationships. Check out: www.extellent.com for a list of classes and schedule

Armonk, New York, Ny, Us

Responsible for account management and sales for the public (State of Texas) and private sector (financial services).• Relationship Building--Establish and develop profitable IBM business relationships with high level management and program area managers • Monitoring and Tracking—monitor and manage pipeline opportunities and sales revenue, tracking and aligning with client sales activity• Coordinate delivery of personnel and services to meet client needs• Results Oriented--Focus on delivery of critical services to clients by engagement of complete IBM solutions or partner participation• Customer Value--Shared information to clients about market trends using my knowledge, experience and training (Certified in sales in Big Data, IBM Hadoop, DB2 v10 as well as completion of IBM Information Management Top Gun School).

Austin, Texas, Us

Responsible for utilizing state of Texas knowledge and leveraging relationships to drive sales for IT professional services. • Sales & Marketing--Set meetings with agency decision makers, built key customer relationships, identified business opportunities, negotiated and closed business deals, and maintained extensive knowledge of current market conditions • Sales Partnering--Developed collaborative relationships with other vendors to win bids and deliver solutions to state of Texas agencies. These partnerships provided SOAL a competitive edge in obtaining business• Government Proposal Experience—identified government solicitations, and developed and submitted proposal responses• Negotiation Experience—negotiated contracts with clients and third party vendors, and monitored performance.

Austin, Us

Responsible for developing relationships with K-12 public school districts in Central Texas, selling them IT Services provided by Region 13 and generating revenue for Region 13 through the selling of IT services. • Marketing--Marketed Region 13 Technology Services• Sales--Crafted sales strategies, trained staff in sales techniques and defined product and service offerings that transformed the Region 13 Service Center from a cost to a revenue center.• Selling Creative Solutions--Initiated new IT solutions for generating sales• Increased Revenue--Implemented new server and desktop virtualization solutions , sold these solutions to all 64 districts which resulted in increased revenue for Region 13• Service Offerings--Implemented hosted solutions, increased growth of business and student system sales, expanded solutions for distance learning and added consulting solutions/services which also resulted in increased revenue

Austin, Tx, Us

Responsible for vision, leadership and strategic direction essential to ensuring efficient and effective IT services to TCEQ. Directed the overall planning, implementation, coordination and evaluation of agency technology resources• Budget & Management Experience--Managed agency’s $20M IT budget and 173 technology professionals• IT Knowledge--Provided leadership for infrastructure, operations, software development, project management and technical support• Software Experience--Introduced Software Development Lifecycle Methodologes that improved quality of software deliverables• Change Management--Realigned IT division to be responsive to business needs: Implemented 24 hour help desk, improved public information request process, extended role of project managers, established collaborative relationships with business areas • Experienced With Outsourcing Services--Successfully managed outsourcing process of agency records management functions leading to $2.5M contracts.

Milwaukee, Wi, Us

Responsible for implementing automated data collection solutions and services to Fortune 1000 companies worldwide. • Presales Lead – identified potential customers, prepared solution/proposal based on customer requirements, conducted product demonstrations and proof of concepts, close sales and follow up post-sales support• Selling Consulting Services--Successfully managed professional services/consulting engagements for clients • Deployment Lead--Develop and validate the deployment approach for a technology solution, including plans for adoption, delivery, training, and communication• Project Management Evangelist--Implemented project management processes that improved the quality and on-time delivery of solutions and reduced internal costs• Partnering--Developed revenue producing partnerships with large automation and control solution providers.

• Software Applications--Initiated and implemented internal software applications that increased productivity resulting in improved sales through better management of customer data• Change Management--Integrated applications into internal environment due to multiple mergers and acquisitions• Technology Upgrade--Successfully led migration of legacy mainframe system to newer technologies that reduced costs, automated processes and improved efficiency.

Ba, Management Science

Information Management Top Gun

Executive Leadership For Information Technology Excellence (Elite)