Bob Caisley Email & Phone Number

Part of the Project Management Office, I have been assigned the responsability to conduct the team working on core services of our e-commerce platform. Micro-services in our team are consumed by all other teams @ nexway.Below, when mentionning "clients", I can refer to Nexway's customers but also internal stakeholders such as other development teams but not only (accounting, legal...). My role consists in : - Anticipating clients' needs when possible and help the product manager… Show more Part of the Project Management Office, I have been assigned the responsability to conduct the team working on core services of our e-commerce platform. Micro-services in our team are consumed by all other teams @ nexway.Below, when mentionning "clients", I can refer to Nexway's customers but also internal stakeholders such as other development teams but not only (accounting, legal...). My role consists in : - Anticipating clients' needs when possible and help the product manager define a proper vision- Gathering requests from CSMs & Bizdevs and making sure those client specific requests can be transform in generic features to benefit all our customers- Writing user stories- Backlog management & priorization, in order to satisfy both internal stakeholders' and clients when relevant - Overseeing development stages - from grooming animation to post-delivery checks - Sharing progress at each end of stage, with dev team, staleholders, product team and anyone willing to know more of what we do. Working in Agile & Scrum, I am also familiar with Kanban methodology & meetings thanks to other teams and past experiences. Show less

Paris La Défense

Part of the Customer Success team, I handle day-to-day relationships with AAA well-known antivirus companies as their Customer Success Manager and am their first point of contact. Helping our customers understand and grow their acquisition & retention business is my primary mission. I also handle and dispatch to other internal teams what has to be done, developed, changed, in order for the business to grow. I also handle marketing emails campaigns for… Show more Part of the Customer Success team, I handle day-to-day relationships with AAA well-known antivirus companies as their Customer Success Manager and am their first point of contact. Helping our customers understand and grow their acquisition & retention business is my primary mission. I also handle and dispatch to other internal teams what has to be done, developed, changed, in order for the business to grow. I also handle marketing emails campaigns for those customers, including monthly newsletters and daily campaign based on events. Show less

Paris La Défense

Agile + Scrum methodology Certified Scrum Product Owner (CSPO) in 2015As we are a reasonably small company, - Transforming clients' needs into generic features- Rewriting them into functional requirements- Taking them to stakeholders and deciders for validation - Writing user stories- Backlog priorization- Maximizing the ROI- Ensuring the quality level of the deliverables

Nanterre

Prospecting Android app publishersManaging day-to-day relations with our existing partners (KAM role)Keeping our products database up to date with latest versionsMain objective : Having the more apps/games as possible in the new Nexway AppStore (Kurio Store, Darty Store and others...)Adding new products in our catalog via a Magento Back officeNegotiating promotional operations

Nanterre

Managing day-to-day relationships with software publishersKeeping our software products up to dateNegotiating promotional operations Prospecting new publishers

Région De Paris, France

Master'S Degree, Administration & International Exchange (Specialized In E-Commerce), Mention Bien

Licence, Administration & International Exchange (Specialized In E-Commerce)

Bac, Economics And Social, Advanced Level In English (Mention Anglais Européen)