- Implement and manage data ingestion (via J9accelerators) to ingest metrics/events from AppDynamics and Aternity into HP BSM/OMi. Configure and manage HP Operation Bridge Reporter (OBR) data collector to ingest data from diverse set of products that are part of the HP BSM products portfolio into HP OBR Vertica database. Configure and manage OBR data processing streams (ETL)- Deploy/create OOTB/custom OBR reports (SAP BusinessObjects) and OMi dashboards to provide a 360° view into the health of business services and actionable insights- Configure HP OMi Topology Based Event Correlation (TBEC) to automatically correlate root cause/symptom events to help reduce Mean Time to Repair- Implement and support large scale Enterprise Monitoring environment including HP BSM suite and HP uCMDB. Define application mapping modeling standards. Utilize uCMDB discovery, integration and enrichment rules to build application dependency maps of business services and IT infrastructure services. Integrate RTSM and uCMDB via pull and push technologies - Develop a “pilot project” to test-drive Big Data IT Operations Analytics platforms which provide near/real-time analytics for monitoring applications and to deliver actionable insights to IT and management teams. Technology use: Filebeat, Logstash, NiFi, Kafka, Avro, Spark, Elasticsearch, Kibana, Grafana

- Managed HP BSM suite for AT&T. Provided technical guidance and mentorship to team members. Conducted knowledge transfer and gave trainings on HP BSM suite to Tech Mahindra’s onshore/offshore personnel

- Built and managed large-scale and distributed of HP BSM suite to monitor performance and availability of mission critical applications and services for the business. Developed custom Python and PowerShell scripts to automate HP BSM’s administrative and operational tasks. Upgraded several major releases of BAC/BSM from BAC 5.x to BSM 9.22 - Managed HP Real User Monitor in high volume environments of HTTP-Web, SOAP, and thick client Java applications. Utilized RUM parameter extraction to monitor dynamic and encrypted URLs of WebSphere Portal and workflow applications. Extended VuGen synthetic scripts with custom C code to monitor custom applications. Created custom discovery and enrichment rules with HP uCMDB to discover and map Vtier CIs (proprietary virtual host which has its own file system, processes and IP)- Configured and managed data ingestions (via SiteScope Technology Integration and custom Python scripts) to ingest metrics and events from Netcool, Introscope, HP SIM, and Oracle databases into HP BSM. Created HP BSM pattern Views/Dashboards/SLA reports with custom KPIs, custom business rules, and custom CIs to provide actionable insights and to show how the underlying infrastructure’s health, performance, and availability are affecting business services and applications - Developed SQL queries, custom query reports (csv/html format) and Python/PowerShell scripts to extract data from HP BSM to (via push/pull) other reporting/dashboard platforms as requested by the business - Provided technical guidance and mentorship to team members. Presented HP BSM suite to application owners and business organizations

- Installed and managed Mercury Business Availability Center (BAC), SiteScope, Business Process Monitor (BPM), and Compuware Vantage suite to monitor the performance and availability of PeopleSoft, Kronos and other hosted applications for multiple clients- Developed synthetic (VuGEN) scripts and SLA reports to provide data (graphical trends/csv) about performance and availability over the selected time period of clients’ hosted applications.- Installed and configured PeopleSoft/People Tool with MS SQL database servers in hosted environment- Managed MS SQL database servers, Citrix servers, Windows 2000/2003 servers, VMWare ESX 2.5.1 servers