Bob Caughell Email & Phone Number

Woodbridge, ON

• Responsible for front of house changes and improvements to processes as well as tidy-up of policies and procedures. Combined responsibility to work with the Vice President to address improvements within the plant in.
• Initial stages of exploring ERP systems suitable for the Company’s environment
• Implemented a new bio-metric time and attendance system for the plant employees
• Developed a new warranty… Show more Responsible for front of house changes and improvements to processes as well as tidy-up of policies and procedures. Combined responsibility to work with the Vice President to address.
• Developed a new warranty statement, and terms and conditions for Sales and Purchase Orders
• Directly managed and achieved approximately 225% growth in the Service business in year 1

Etobicoke, ON

• Originally hired on 1 year contract to assist in Lean Manufacturing initiatives and ERP implementation, but promoted within 6 months to assist the President to oversee the company. Full P&L responsibility and oversaw.
• Initiated a long term strategy to focus Sales, Marketing and Customer Service efforts to… Show more Originally hired on 1 year contract to assist in Lean Manufacturing initiatives and ERP implementation, but promoted.
• Initiated a long term strategy to focus Sales, Marketing and Customer Service efforts to transition the company to focus on higher end products and Fortune 500 companies.
• Trained Management and employee teams on Lean Principles and facilitated numerous Value Stream projects leading to improved optimization of floor space, and labour and material cost reductions
• Organized a Corporate Executive team and developed a succession plan for the President
• Spearheaded annually the Executive and Manager Strategic Planning sessions, scorecards and dashboards

Markham, ON

• PIC Manager 2002 – 2004 Promoted after proposing a centralized new department responsible for materials management, all plant division scheduling and production information flow.
• Improved MCOGS by 2% to budgeted goal via remodeled process controls and optimization of supply chains
• Led implementations and administered many lean manufacturing projects and initiatives such as setting up Kanbans, point of use material locations and material flows… Show more PIC Manager 2002 – 2004 Promoted after.
• Led implementations and administered many lean manufacturing projects and initiatives such as setting up Kanbans, point of use material locations and material flows within production cells.Plant Lead / Project.
• Subject matter expert in scheduling manufacturing operations via system control or lean manufacturing methods
• Responsible for Change Management and training of all employees at the Markham facility