Bob Champagne

Bob Champagne Email and Phone Number

Chief Innovation and Digital Transformation Officer @ BHC Global
New Orleans, LA, US
Bob Champagne's Location
Greater New Orleans Region, United States, United States
About Bob Champagne

35 years of driving customer-centric/ data-driven transformation and innovation across the energy and utilities sector. Having served in both executive leadership and consulting/ advisory capacities, I’ve worked directly with over 120 energy and utility organizations worldwide, across regulated and competitive markets. This work spanned many roles across the value chain including Strategy, Customer Operations / Experience, Product & Program Design, Marketing/ Sales, Infrastructure Planning & Operations, Energy Efficiency, AMI/ Behind-the-meter analytics, Resource Planning & Forecasting, DER Optimization, Electrification and eMobility.Over my career, I've had the privilege of partnering with some of the best and most innovative companies in the industry- creating and scaling new sources of value for their organizations, customers and stakeholders.

Bob Champagne's Current Company Details
BHC Global

Bhc Global

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Chief Innovation and Digital Transformation Officer
New Orleans, LA, US
Website:
bhcglobal.com
Employees:
60
Bob Champagne Work Experience Details
  • Bhc Global
    Chief Innovation And Digital Transformation Officer
    Bhc Global
    New Orleans, La, Us
  • Bhc Global
    Digital Transformation Officer
    Bhc Global Nov 2024 - Present
    Rochester, New York, Us
    Leading BHC's Digital Transformation Advisory Practice - Providing counsel to utilities and energy providers on digital strategy, organizational readiness, roadmap development, technology and vendor identification/ selection, systems integration. program governance, value realization, benchmarking , best practice discovery and continuous improvement.
  • Smart Energy Water
    Vice President- Product Solutions / Customer Experience
    Smart Energy Water Jun 2021 - Present
    Irvine, California, Us
    Smart Energy Water, with its innovative and industry-leading cloud platforms, delivers the best Digital Customer Experiences (CX) and Workforce Experiences (WX), powered by AI, ML, and IoT Analytics to the global energy, water, and gas providers.At SEW, the vision is to Engage, Empower, and Educate billions of people to save energy and water. We partner with businesses to deliver platforms that are easy-to-use, integrate seamlessly, and help build a strong technology foundation that allows them to become future-ready.
  • Smart Energy Water
    Vice President - Market Development/ Strategic Partnerships
    Smart Energy Water Jan 2024 - Nov 2024
    Irvine, California, Us
    Supporting SEW's Canadian growth strategy through the expansion of its strategic partner ecosystem. Covers new channel development, technology partnerships, client collaborations, and active participation in local regulatory and policy formation. Expands access to SEW's award winning CX/ WX/ IX platforms while adapting to specialized needs of local communities and regulatory environments
  • Green Button Alliance
    Board Member
    Green Button Alliance Mar 2022 - Present
    Jamison, Pennsylvania, Us
    Furthering the expansion and adoption of the Green Button data sharing ecosystem by utilities, customers and 3rd parties across the electricity, gas, water and clean energy sectors
  • Tmg Consulting Inc.
    Vice President- Digital Strategy & Innovation
    Tmg Consulting Inc. Oct 2019 - Oct 2020
    Austin , Texas, Us
    Providing independent research, advisory and professional services to assist utilites with planning, procurement and implementation of critical business applications and digital portfolio investments including AMI/ MDM, CIS, Customer Engagement, and WAM applications.
  • Innowatts
    Svp Strategy & Market Development
    Innowatts Jan 2015 - Oct 2019
    Houston, Texas, Us
    Leading provider of AMI-enabled analytics, focused on improving load forecasting for competitive retail energy providers . To date, the Innowatts eUtility™ technology platform has enabled over 20 million energy consumers and their energy providers with access to lower energy costs and a more reliable and personalized energy experience. Innowatts is backed by Shell Technology Ventures, Iberdrola and Energy and Environment Investment (Japan).
  • Onvector Consulting
    President / Managing Partner
    Onvector Consulting Jan 2010 - May 2015
    Summit, New Jersey, Us
    Management Consultancy helping companies create seamless linkage between customer requirements and the strategic goals of the business. onVector helps it's clients create and maintain "line of sight" between their organization's strategic goals and their day to day operating performance, through a targeted suite of solutions including strategy development, organizational alignment, KPI's and tiered metrics, integrated performance dashboards, and targeted performance solutions. onVector solutions are also being used by client executives to manage and govern many of their strategic projects and initiatives including customer experience (Cx) programs, business technology deployments, infrastructure and asset renewal programs, organizational realignments, and workforce development initiatives.
  • Ums Group
    Vice President- Energy & Utilities
    Ums Group Jan 1990 - Dec 2009
    Parsippany, New Jersey, Us
    Management consultancy driving transformational change global energy and utilities sector. Roles included:Vice President- Utility Performance SolutionsResponsible for the development, growth and global P&L of its PM solution suite. Worked with Regional Directors and their teams to adapt solutions to local markets and integrate with existing products and offers, while maintaining consistency with UMS Group's global brand and strategic goals.Principal, Retail Energy SolutionsLed development of UMS' Customer Solutions and Retail Energy Practices which provided benchmarking, performance diagnostics, process improvement, and business transformation services to Customer Service, Product Development, Marketing and Sales functions within both regulated and competitive power markets. The practice was responsible for selling and delivering projects to over 100 clients across the Americas, UK, Australia, New Zealand, South Africa, and other regions across the Middle East, Europe and Asia.Senior Associate- Benchmarking and Best PracticesDeveloped and managed several benchmarking and best practices programs spanning several key functions across the Utility operating environment. These functions included Call Centers, Billing, Collections, Marketing, Sales, DSM/ Energy Efficiency, Energy Trading, Risk Management, Finance, and Internal Auditing. Led detailed analysis of key performance metrics, and deep exploration of best practices in place at best performing companies, and numerous forums for sharing and socializing lessons learned with managers and sponsoring executives.AssociateSupported consulting engagements with a wide range of analyses to identify and explore performance gaps and improvement opportunities. Utilized a wide range of approaches and tools, ranging from basic gap analysis to the use of complex multidimensional models aimed at understanding performance trends and impact of key drivers, as well as forward looking projections and scenario mapping.
  • Eperformance Group
    Founder / Ceo
    Eperformance Group Dec 1999 - Jun 2005
    Rockaway, Nj, Us
    Technology startup focused on peer to peer performance benchmarking and best practice sharing in the energy and utilities sector. Led company from incubation through a successful exit sale to leading management consulting firm.
  • Kpmg Us
    Senior Consultant - Energy & Utilities
    Kpmg Us Jan 1989 - Jan 1990
    New York, Ny, Us
  • Entergy
    Corporate Planning & Performance
    Entergy Dec 1986 - Mar 1989
    New Orleans, La, Us

Bob Champagne Skills

Strategy Management Consulting Strategic Planning Program Management Process Improvement Benchmarking Performance Management Change Management Leadership Energy Business Strategy Business Transformation Performance Measurement Enterprise Software Executive Management Customer Experience Key Performance Indicators Analytics Performance Improvement Mergers And Acquisitions Business Process Improvement Outsourcing Organizational Design Product Management Retail Energy Sector Smart Grid Digital Transformation Digital Innovation Innovation Customer Analytics

Bob Champagne Education Details

  • Louisiana State University
    Louisiana State University
    Operations Management)
  • University Of New Orleans
    University Of New Orleans
    Finance/ Economics

Frequently Asked Questions about Bob Champagne

What company does Bob Champagne work for?

Bob Champagne works for Bhc Global

What is Bob Champagne's role at the current company?

Bob Champagne's current role is Chief Innovation and Digital Transformation Officer.

What is Bob Champagne's email address?

Bob Champagne's email address is bo****@****sys.com

What is Bob Champagne's direct phone number?

Bob Champagne's direct phone number is +190865*****

What schools did Bob Champagne attend?

Bob Champagne attended Louisiana State University, University Of New Orleans.

What skills is Bob Champagne known for?

Bob Champagne has skills like Strategy, Management Consulting, Strategic Planning, Program Management, Process Improvement, Benchmarking, Performance Management, Change Management, Leadership, Energy, Business Strategy, Business Transformation.

Who are Bob Champagne's colleagues?

Bob Champagne's colleagues are Kimberley Herrala, Reynante Almazar, Albert Gallatin, Mid, King Paulo Hipolito, Roberto Fonseca, Lemuel Ronsairo, Ivien Cruz-Raposa.

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