- Integration and engineering of REST API /XMl transfers using internal and Amazon VM’s - Troubleshooting of SNMP data collection from 9 million elements of network routers /switches - Develop / maintain inhouse applications using python and powershell. - Create and maintain API interfaces to other internal software packages. - Use of Python / shell script to automate 3rd party software by API. - Creation of custom SQL queries for custom reporting, troubleshooting and integration into automation systems- Part of engineering team responsible for Sevone collection and reporting system

- Contract to Verizon for 5g Virtualization deploymentPart of a team responsible for the implementation / troubleshooting of over 20,000 Kubernetes servers. - Assist Software development teams to modify inhouse software to improve features. - Interface between business and technical teams to coordinate new site IT virtual client implementation. - Troubleshoot Layer 1-3 networking, router / port connectivity and python. - Deployment and troubleshooting of vendor network capacity requirements based on prediction models. - Worked with local project management to prioritize new server implementation. - Use of Sevone to report server performance and core MPLS network.

- Network administration and Troubleshooting (Cisco distribution and Microsoft Server) - Implemented remote capacity monitoring of network equipment (Solarwinds). - Integrate SCRUM / Six Sigma policies to improve IT services. - Project manager for multi office move from 4 locations to one. - Redesigned local datacenter and remote switch rooms. - SQL analyst for COVID based data sets (Tableau). - Support 128 desktop users with training from beginner to advanced.

- Daily analysis of customer and site reporting field data to predict / detect network performance flaws, including network capacity bottlenecks. Daily report use and creation of Sevone to report backhaul performance and core MPLS /OSPF network - Implemented radio node configuration changes and used MYSQL reporting to validate results. - Project managed operational and engineering teams to troubleshoot RAN and 4GLTE network infrastructure. - Performed RF interference studies as needed from KPI indicators. - Configure F5 and Palo Alto firewalls for remote data collection. -Meet with commercial customers (govt, utilities and large companies) to understand and troubleshoot network issues from cisco routing to span capacity (T1/OC48/ ethernet). -Vendor management of wireless (WIFI) network installations and final performance testing. -Field troubleshooting of 3g and LTE sites using data collected from live vehicle drives. Process data and if needed work with design engineering.

 Planned system growth for five inhouse applications, worked with tool vendor and user community to make sure user needs were met and results were accepted by customer. SCRUM master planning using Jenkins. Create process using lean 6 sigma methods to streamline new tool creation process. Forecast fiscal and technical needs for five Verizon software tool departments

 Custom SQL reporting using Tableau and BI  Trouble shoot network connectivity issues to all network elements (22 offices, 80000 elements). Included MPLS, BGP technologies. System administration of 110 instances of SNMP / Blukstats collection. Engineered conversion to VMWARE instances and SAN monitoring. Developed improved tool query performance using Riverbed appresponse to tune query performance

 Capacity engineering for voice switching (VOIP, EVDO) equipment for Fl, TX, TN and GA. Project manager for EXFO VOIP diagnostic system implementation for entire US (design, budgeting, implementation, user validation, user training).

 Designed radio node configuration with focus on coverage performance and efficient resource usage Daily analysis of network performance and statistical data. This was then used to formulate deep dive studies into systemic problems Meet with commercial customers to troubleshoot network issues. Evaluated new radio antenna system including system performance, FCC compliance, longevity, and cost effectiveness. Presented recommendations for growth path