Some call us a sales training Company - in fact, we are and believe it or not we're a sales training company that does not believe in sales. We believe that people LOVE to BUY but hate to be sold and with that belief, we build extremely customized programs that generate better conversations between customers and sales and service people and between their coaches/managers. And when conversations improve they see an increase in sales and improvement in customer loyalty scores. Our customers say they like working with us because we cut to the chase and work with their teams on what truly matters. If it is not relevant and will not lead to improvement we cut it out. Our team of sales and coaching consultants are accomplished in their own right and facilitate programs that have people interacting and practicing and all of it infused with humor and fun. When people are laughing and having fun their resistance (to new ideas) goes down and their receptivity goes up! Interested? Curious and want to learn more? It's easy, click on this link and schedule some time for a 'virtual cup of coffee' where we can get to know one another better. Use this link to set up a time that works for you. (https://upgradeperformance.acuityscheduling.com/)Bob Coakley has been a leader and consultant for sales organizations for over 28 years. Bob develops and implements sales and service programs that deliver measurable business results. Bob has personally been asked to developed programs, workshops, and give advice on leadership and sales to Fortune 500 companies across the globe including Travelocity, L'Oreal, AAA, Enterprise Rent-a-Car, National and Alamo Car Rental, Frontier Airlines, United Healthcare, and Google. Bob has facilitated hundreds of programs transferring best practices to over 10,000 sales executives, sales managers, salespeople, and customer service representatives.