Software Development Manager
Scottsdale, Arizona, Us
Mobilized a global software development team consisting of .NET Developers, UX Designers, and QA personnel. Led project management efforts for enterprise projects throughout the SDLC. Enabled and led a customer centric approach to project delivery increasing customer satisfaction.Cultivated and acquired new customer opportunities in transportation, insurance, eCommerce, and social media markets, adding over $1M in yearly revenueShepherded design, implementation, and launch of a custom transportation web application, reducing client staffing costs and recognized a 90% automatic order refill rate for the clientLed a critical project turnaround for SaaS client engagement, resolving critical issues and managing stakeholder expectations; established schedule and budget targets; achieved an extension of a $1.25M annual software maintenance contract