Bob Danielle, Ed.D. Email & Phone Number

Kirkland, WA, US

North Reading, MA, US

• As the manager of two dynamic learning teams, I oversee a group of diverse professionals, including Learning Experience Designers, Technical and Learning Trainers, Learning Coordinators, and Creative Services..
• Designing and implementing an end-to-end content management and training strategy for all MSP products throughout their lifecycle.
• Cultivating synergies with maintenance engineering, operations teams, business leaders, associates, and ASRS vendors (e.g., CMC, Clevertech, AutoStore, Bastian Solutions) to deliver comprehensive product training that.
• Innovating new learning and training solutions for customers, equipping them with the necessary skills and knowledge to proficiently and safely utilize robotic and automated products, thereby driving productivity.
• Establishing robust metrics to measure the performance and impact of learning programs, ensuring continuous improvement and alignment with organizational goals.
• Incorporating user experience design principles into product development, refinement, and ongoing enhancements.

North Reading, MA, US

• In close collaboration with the Amazon Mechatronics team, my role involved delivering effective learning solutions that empower customer delivery through robotic automation at Amazon Fulfillment Centers. Here are the.
• Collaborate with maintenance engineering, operations teams, learning professionals, business leaders, associates, and ASRS vendors to identify, assess, and deliver comprehensive product training that ensures safety and.
• Develop innovative learning solutions that accelerate the proficiency and mastery of training and product knowledge, enabling associates to excel in their roles.
• Apply instructional design principles based on the ADDIE (Analysis, Design, Development, Implementation, Evaluation) and Kirkpatrick models to create and deliver impactful learning content.
• Communicate and assess metrics to measure the performance and impact of learning programs, ensuring alignment with organizational goals and continuous improvement.
• Foster strong relationships with internal and external partners to identify and implement solutions that support business growth and enhance learning outcomes.

Phoenix, AZ, US

• During my tenure, I provided dynamic and entrepreneurial-minded thought leadership, collaborating with national and local Fortune 500 companies to deliver educational and professional development opportunities that.
• Worked directly with L&D and senior leadership to develop, design, and facilitate customized professional development and educational pathways for employees, aligning them with organizational goals and performance.
• Acted as a trusted advisor to provided needed innovative and comprehensive solutions that created value and consistently enhanced the university's brand within the market.
• Developed strategic engagement strategies with established business partner networks and organizations to increase awareness and engagement with the university's focus, mission, and programs.
• Established a strong reputation as a B2B educational solutions provider and advocate of higher education for working adults in the Pacific Northwest.
• Maintained meticulous documentation of all activities, tasks, contacts, and account management in the client relationship management system to ensure timely and accurate record-keeping.

Reston, Virginia, US

• During my time at Puget Sound Naval Shipyard, I consistently demonstrated the ability and initiative to understand business needs, analyze issues, and influence outcomes to improve individual and team performance for.
• Developed and influenced leaders at all levels, helping them understand their role in employee development, process improvement, accountability, and achieving organizational results.
• Retrieved, interpreted, and captured relevant performance metrics, leveraging strong problem-solving and systems-thinking skills to create effective individual performance plans.
• Facilitated the use of professional development assessment tools, content, and InsideOut Development's GROW Model to focus on human potential and drive performance breakthroughs.
• As a disciplined self-starter, I proved to be resourceful and adept at prioritizing tasks in a fast-paced environment with shifting objectives.
• Designed knowledge checks and meaningful course interactions to enhance learning, retention, and effectiveness.

Lisle, Illinois, US

• As an executive leader, I have provided strategic direction and overseen various departments including Campus Operations, Academics, IT, Student Services, Career Services, University Partnerships, and Admissions.
• Improved academic quality and student satisfaction ratings by 10% for 5 consecutive years by implementing comprehensive student care and academic excellence initiatives.
• Created enrollment outreach programs increasing military and veteran student enrollment by 37%.
• Responsible for the supervision, development, and evaluation of full-time and adjunct faculty.
• Drove business development initiatives to increase student enrollments by 17%.
• Managed operations and capital budgets up to $25M to achieve fiscal and expense control targets.

Lisle, Illinois, US

• During my tenure at the DeVry Education Group's Leadership Center, I played a crucial role in facilitating courses and developing programs for future organizational leaders. Here are the key highlights of my.
• Employed appropriate tools and delivery methods to create blended learning materials that fostered self-study, practice, performance support, socialization, and knowledge-sharing.
• Collaborated closely with HR Business Partners and business leaders to strategize and execute leadership development initiatives and programs. Notably, my efforts contributed to a remarkable 76% increase in internal.
• Provided training, coaching, and mentoring to both emerging and experienced leaders, resulting in an 18% increase in employee engagement ratings within their respective groups.
• Leveraged assessment tools such as FORTÉ, StrengthsFinder, SLII, OCI, MBTI, PDI Profilor, CCL 360-degree, Crucial Conversations, and Emotional Intelligence assessments to enhance managerial effectiveness by 22%.
• Implemented tracking mechanisms and survey assessment tools to evaluate the relevance and effectiveness of training programs in the workplace.

Lisle, Illinois, US

• With a strong passion and commitment to effective teaching, I have successfully delivered a diverse range of Business and Technology courses at both the undergraduate and graduate levels. Here are the key highlights of.
• Proficient in delivering courses through various modalities, including onsite, virtual, blended, and online formats. I have extensive experience using the eCollege Learning Management System (LMS) platform to.
• Demonstrated adaptability in tailoring my teaching style to accommodate the unique needs, abilities, and interests of students. I believe in creating a supportive and inclusive learning environment that fosters student.
• Contributed to curriculum development efforts by actively participating in the creation of new courses and programs. This includes developing learning resources and assessments that align with the desired learning.
• Served as the Subject Matter Expert (SME) for the MBA Capstone course, leveraging my expertise to provide in-depth knowledge and guidance to students pursuing their Master's degree.
• Received consistently high course evaluations from students across all sections I have taught, reflecting my effectiveness as an instructor and the positive impact I have had on student learning and engagement.Through.

• Our L&D and Sales Management company specialized in addressing clients' critical issues and opportunities across various areas, including organizational behavior, leadership development, sales management, operational.
• Executive coaching and training focused on developing leadership, interpersonal, and communication skills, resulting in measurable improvements in employee productivity and engagement levels (up to 22%).
• Creation of inquiry-generating training programs to explore new and non-traditional revenue streams, targeting up to 15% of total revenues for our clients.
• Development of innovative customer service programs designed to increase customer retention rates by up to 25%.
• Delivery of engaging instructor-led (ILT) and virtual instructor-led (VILT) training sessions for both internal teams and external partners.
• Effective management of multiple mid to large-scale training projects and initiatives, from initial analysis to implementation and post-evaluation stages.

Tacoma, Washington, US

• As a sales manager, my responsibilities encompassed managing, selling, and executing strategic objectives aimed at increasing digital and print revenue, driving new business development, establishing vendor.
• Successfully managed top retail and digital media sales teams, leading them to achieve print and digital media revenue goals. Despite challenging economic conditions, I consistently delivered three consecutive years of.
• Implemented search engine optimization (SEO), search engine marketing (SEM), and behavioral targeting technologies to drive a remarkable 55% year-over-year increase in digital media ad revenues.
• Established myself as a top sales trainer, developing innovative sales programs specifically tailored to print and digital media. These programs not only enhanced the performance of the sales teams but also contributed.
• Demonstrated a strong track record in recruiting, developing, and retaining top sales talent. By attracting and nurturing high-performing individuals, I built teams that consistently exceeded targets and contributed to.
• Collaborated closely with cross-functional teams, including creative and business intelligence departments, to create compelling sales presentations, effective marketing assets, and comprehensive training materials..

US

• As a key contributor to the launch and advertising sales of iTV (Interactive TV) services on Charter Cable systems, I played a significant role in supporting Paul Allen's vision for a 'wired world' and achieving a.
• Developed and purchased iTV programming specifically for Motorola and Moxi Media Center set-top DVR boxes. These services allowed users to watch and record digital video, access on-demand programs, and manage their.
• Followed technical writing and software development life cycle (SDLC) processes to deliver comprehensive requirements for interactive gaming and advertising solutions on the Wink and Moxi platforms. This ensured the.
• Provided expertise in the development of marketing assets, collaborating closely with creative, marketing, and business intelligence teams. By aligning marketing strategies with the unique features and benefits of the.
• Collaborated with software and hardware development teams, as well as content partners, to develop industry-leading products and services. By fostering strong partnerships and leveraging the expertise of various.

Seattle, WA, US

• I was responsible for providing innovative digital media solutions and support to F100 customers with the goal of driving revenue and increasing market share. Here are the key highlights of my role and accomplishments:
• Demonstrated a strong understanding of the business consequences of technology-related decisions, leading to a significant increase in gross profit margins by 25% via B2B and Enterprise sales. Through strategic.
• Developed and implemented successful 24/7 B2C customer service support protocols for subscription-based services.
• Built strong partnerships within marketing and business intelligence teams to launch live video streaming of Major League Baseball (MLB) games and the RealOne subscription service. These initiatives attracted over 1.15.
• Provided expertise in the development of marketing assets, collaborating closely with creative, marketing, and business intelligence teams to effectively communicated the value proposition to customers, supporting the.
• Achieved annual revenue of over $16 million during peak performance years, showcasing the effectiveness of the digital media solutions and the success of our B2B sales and marketing efforts.

Doctor Of Education, Higher Education And Organizational Change

Master’S Degree, Information Systems Management

Bachelor’S Degree, Leadership