Bob Finch Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Cultivated a collaborative and high-performing culture aligned with organisational values and strategic goals. Built and maintained strong relationships with internal and external stakeholders to ensure seamless project execution and strategic alignment. Partnered with business units to translate strategic objectives into actionable portfolio initiatives, fostering alignment across teams. Directed programme budgets exceeding £20M, establishing financial controls, templates, and dashboards to monitor costs, optimise expenditure, and enhance financial reporting transparency. Managed rigorous financial controls to optimise resource allocation and provide clear visibility into program performance. Oversaw the vendor management function, improving vendor performance and ensuring compliance with contractual terms. Oversaw the complete contract life cycle, driving vendor performance improvements through proactive risk mitigation, commercial negotiation, and KPI-driven delivery monitoring.

Melbourne, Victoria, Australia

Prioritisation and assessment of new initiatives and tracking the delivery of outcomes, considering both resource allocation and Capex utilisation. My collaboration extends across the Operations business unit and other business units at nbn. This opportunity allowed me to lead and facilitate governance forums, ensuring a strong interlock with business pillars. My responsibility lies in supporting the development and governance framework, processes, and templates utilising Confluence and Jira, this ensures consistency and quality across our teams.

Melbourne, Victoria, Australia

PMO Program Manager was to establish a new PMO to enable governance over the newly acquired ANZ Bank account. This was part of the transformation of ANZ Bank from their current service provider to Vodafone Enterprise. Having previous experience working with ANZ I was able to quickly establish several key activities immediately bring positive results with knowledge of current ANZ frameworks. Being a central point for all staff providing coaching to existing and new staff.

Melbourne, Australia

Enterprise Project Management Office business lead on project governance for Optus ICT project delivery, innovator for portfolio reviews giving support to projects and building new capabilities for reporting across the business. Strong attention to detail, provide guidance in all areas of project delivery.

Melbourne, Victoria, Australia

Leading as the ANZ Bank account PMO manager responsible for quality control and governance of Optus deliverables to ANZ Bank over seeing multiple complex projects within the portfolio. Involved in the innovation of management initiatives, learning agility and the ability to adapt, improving business opportunities, with a proven track record of delivering high quality levels of work consistently.

Melbourne, Victoria, Australia

Extensive experience in delivering infrastructure asset management planning and management solutions for ANZ. Highly developed project management skills with extensive experience managing multidisciplinary project teams. Strong leadership skills in management, mentoring and development of engineering and technical staff. Strong judgment and decisiveness, with a bias for action, in determining priorities in managing multiple projects. Highly developed negotiating skills in influencing and achieving cooperation of others with a focus on quality project deliverables and client service. Highly accomplished in verbal, written and open communication.

Wolverhampton, England, United Kingdom

Responsible for the development of British Telecom's Global Security Products. Defined and maintained excellent working relationships with stakeholders. Agreeing the end to end solution and confirming it met with customer requirements.

Wolverhampton, England, United Kingdom

Responsible for the development of British Telecom's Global Security Products. Defined and maintained excellent working relationships with stakeholders. Agreeing the end to end solution and confirming it met with customer requirements.

Wolverhampton, England, United Kingdom

Responsibility for the development and maintenance of an EIS warehouse. Managed the development and enhancement of the existing data warehouse. Liaison with Systems Platform DBA's for maintenance and support and project managed any system recovery failures. Continued to develop web base applications in my department, meeting and agreeing requirements with customers. Delivering internal and external facing web applications on time as agreed with customers. Planning, implementing, and testing web applications, maintained multiple Web sites for British Telecom Business Information Systems and British Telecom Convergent solutions. Re-organised and redesigned sites incorporating suggested features to enhance the site's feel and usability. Ported all of engineering's Web sites to main Web server under rationalisation plans. Installed, planned, and administered server technologies including NT4, W2K and ColdFusion SQL7/2000 web server platforms and services.

Wolverhampton, England, United Kingdom

Responsible for the allocation of system requirements to the development team. Maintaining work stack and work stack priority in line with Business requirements. Assisting in the smooth running of the team and the allocation of projects. Managing customer requirements in relation to Web base application development. Delivering Web based solutions on time to customer’s requirements. • Procured first intranet web server farm and saved internal departmental running costs. Formal Recognition for Innovation in web base application development. Received individual awards in Innovation for web base tools. Became the single point of contact for web content supplier for British Telecom Business Information Systems

Wolverhampton, England, United Kingdom

Responsible for the data-build of information on main-frame system. Performed daily tasks to update daily schedules of work and adjusted the rules after consulting works control. Involved in system role out and ORT/UAT of new software releases. Produced reports and findings during trials of new software. Produced in house documentation/Manuals/White Papers to assist new team members to perform roles efficiently achieving faster knowledge absorption. Produced and maintained the first intranet presence for our business unit

Wolverhampton, England, United Kingdom

Responsible for resource availability to meet with Customer and Sales requirements. Analysis of job failure and identification of the point of failure. Issuing corrective actions to the point of fail detailing the fault, and challenging point of failure actions back to originators. Reporting to senior management the progress of workflow, resource short falls and maintenance forecast for resource requirements. Operated computer-assisted engineering software and equipment to perform engineering tasks.Conducted studies to gather information regarding current services, equipment capacities, historical fault data which were then used to produce forecast levels for provision and fault staff commitments. Prepared daily and weekly computer aided forecasts for resource requirement for the future.

Wolverhampton, England, United Kingdom

Responsible for the Allocation of tasks to field engineers, acting as the single point of Contact for issues with tasks. Providing up to date information about work status in respect to un-completed work tasks. Sourcing additional stores to enable engineers to complete jobs on time. Responsibility for a large number of field staff, able to track jobs which are due to complete and where each engineer is at any given time. Providing information to customers, updating them of any delays the engineer arriving, and always continue to keep the customer update.

Walsall, England, United Kingdom

Taking delivery of incoming and outgoing stock, recording delivery on electronic systems. Requesting replacement items on an exchange principle. Providing stock to mean the needs of the engineering staff, providing assistance in ordering out of stock items when required. Providing exchange services on Main Distribution Frame. Manage a number of types of exchange equipment such as Strowger, Crossbar, TXE, System X. Providing service for customer moves to new address locations and in the event of re-numbering. Manage work stack of other members of the team and ensure work commitments are met. Responsible for updating frame records on frame allocations, ordering of material required to complete tasks. As a field engineer, I provided service from the exchange to the customers CPE, installed CPE provided cables planned installation and commissioned CPE. Provided basic training and ensured the customer was familiar with the product. Provided maintenance services as and when required, faulting customer CPE, cabling and external lines to underground services. Monitored and patrolled work area and enforced safety and sanitation regulations. Requisitioned materials, supplies, equipment parts, and repair services. Examined and tested malfunctioning equipment to determine defects, using blueprints and electrical measuring instruments. Assembled and installed communication equipment, such as data communication lines and equipment using hand tools. Repaired, replaced, and adjusted defective components. Climbed poles and ladders to install wiring.

British Telecom Electrical Engineering, Btec Ii/Iii

Education record