Bob Frampton Email & Phone Number

Roanoke, Virginia Area

Roanoke, Virginia Area

Responsible for Receipt, Warehousing, and Distribution of both Perishables and Non-Perishables via partnerships with USDA, USFoodservice, and retail donors such as Walmart, Sams, Kroger and Food Lion. Additional resposibilities include Inventory Control, Quality Assurance, Facility Operations and Regulatory Compliance.Priority Achievement: Promoting improved processes and streamlined operations to provide cost effective and nutritionally sound choices to those in need.

Roanoke, Virginia Area

A $2.8B interactive multi-channel retailer with strong direct-to-consumer expertise among its two operating segments, HSN and Cornerstone Brands.; Executive leadership of HSN's Virginia Order Fulfillment Operation including Fulfillment, Quality Assurance, Inventory Control, Human Resources, Safety and Security, Reverse Logistics, and Facilities Maintenance. Directed a 400,000 square foot multi-level facility, with 500 employees on three shifts supporting $1B annual sales, 70,000 SKU's, and 40,000 average daily order lines. Direct reports included 4 Operations Managers, Human Resources Business Partner, two Industrial Engineers, Safety Manager, Security Manager, Quality Assurance and Inventory Control Directors. Annual operating budget in excess of $20M. Priority Achievement: Continuous incremental improvement in all facets of the business via robust mentoring and quantifiable metrics.

Greater Los Angeles Area

Third Party Warehousing, Dray, and Fulfillment Operations consisting of 5 facilities, 3.5 M square feet based in Los Angeles, CA.Led Western U.S. warehousing and customer service operations consisting of 5 facilities totaling 3.5 million sq. feet of warehousing and services operations. Member of the Executive, Marketing, and IT Steering Committees. Directed strategic planning and tactical operation of Drayage, Trans-load, Fulfillment and Storage Services, Inventory Management and Quality Assurance support teams, and Customer Service management. Direct reports included 5 Facility General Managers, Corporate Transportation Manager, 2 Customer Service Managers, Corporate Quality Assurance Manager, Corporate Safety Manager, and Industrial Engineering. Established, maintained, and executed operating budgets in excess of $22 million. Priority Achievement: Returning all operations to profitability through process standardization and activity based cost analysis.

Greater Los Angeles Area

The site, with sales of $100 million, was founded in 1997 as the first online toy retailer, and by 1998 became the third largest e-commerce site in the country.Priority Achievement: Elimination of redundancies to improve customer service and drive profitability.

South Bend, Indiana Area

Responsible for Midwest regional distribution, light manufacturing (configuration), and order fulfillment of personal computers, peripherals, and software. Direct report management team included 7 managers, 300 employees at two distribution centers including configuration services, private label delivery, and a 3PL dedicated freight provider. Regional annual sales of $2.8B, average inventory of $200M, and an annual operating budget of $11M. Priority Achievement: ISO 9002 Certification for light manufacturing / configuration model, and mentored multiple managers to senior executive positions.

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