Bob Freisheim Email & Phone Number

Morristown, NJ, US

New York, New York, US

• Accountable for Application Development, Production Support and Business Analysis for payments and funds transfer applications. Applications were deployed globally in over 40 countries and enabled funds movement of $1.
• Led Application Development, Production Support and Business Analysis teams in Global Transaction Services division. This was a turnaround situation where I was successful in improving team cohesiveness, productivity.
• Leader of a strategic initiative to transform legacy payments platform (vendor software/mainframe) to a go-forward Global platform (in-house, J2EE/Oracle)
• Accountability for Global Production Support for Payments applications. Lead teams in 5 countries. Achieved 50% reduction in overall Support spend through automation, and by improving application monitoring and stability
• Managed a global team of bi-lingual Business Analysts. Managed the Business Requirements and Functional Design phases of country-specific payments software implementations
• Financial management of $4 MM P&L

King Of Prussia, PA, US

• End-to-end leadership of a technology organization that achieved product evolution of the Multiple Listing Service (MLS) supporting 30,000 Real Estate professionals. Led all aspects of SDLC including Business Analysis.
• Dramatically increased product delivery throughput by streamlining SDLC process, shifting focus to collaborative requirements discovery and analysis
• Drove the success of numerous ongoing process improvements to align business and technology objectives. Among these were Agile Development methodologies, Enterprise Resource Planning (ERP) and QA automation
• Introduced and deployed Google Analytics to gain insight into product usage, usability and accessibility
• Spearheaded application architecture improvements including conversion of entire enterprise codebase from VB to C# and introduction of formal application performance metrics and testing

Brookfield, Wisc., US

• Leader of the Emerging Products Engineering group, comprised of Senior Architects and onshore/offshore developers. Architected and developed next-generation applications and system components. Managed development and.
• Developed a new Web Services infrastructure to provide banking transactions (OLTP) via mobile phones
• Implemented SOA interfaces to web portal applications using Web Services/SOAP
• Auditioned and refined Agile Development methodologies. Adapted SDLC process to leverage agile development.
• Awarded two US Patents as co-inventor (application numbers 20080208759 and 20080208746)

Brookfield, Wisc., US

• Built and managed a team of developers and managers and offshore resources. Managed all aspects of development for mission-critical enterprise-wide web applications, including customer portal (20,000+ users) and.
• Leader of the team that created STAR Station, a customer portal application comprising a transaction/security infrastructure and more than 30 sub-applications. This was a 2-year, $20MM project.
• The portal provided a consistent user interface and customer experience for all operational interactions with First Data legacy applications. These applications included heterogeneous interfaces and data stores.
• Pioneered use of open-source software for mission-critical applications at First Data (Apache, Tomcat, OpenLDAP, MySQL)

Brookfield, Wisc., US

Brookfield, Wisc., US

Brookfield, Wisc., US

Brookfield, Wisc., US