Bob Harris Email & Phone Number

Canyon Lake, Tx, Us

As the Senior Business Strategist for Hearthstone Strategies, LLC, I provide vision, leadership, and actionable strategies that increase business profitability, drive sustainable growth, and foster operational excellence. My role focuses on partnering with businesses to identify opportunities, overcome challenges, and navigate complex markets with precision and insight.Through detailed analysis and tailored solutions, I align organizational goals with proven strategies that optimize performance, maximize resources, and create measurable results. Whether it's strategic planning, market positioning, or process optimization, I assist business owners in achieving greater profitability and personal freedom by blending innovation with time-tested principles.

As a multifaceted professional serving as the Publisher, Managing Partner, Editor, and Author of B&N Publishing Company, I am passionate about bringing stories to life through our alternative platform that is open to both established and emerging authors alike. With a commitment to excellence, I strive to produce engaging, thought-provoking content that resonates with readers across genres.As the Publisher, I oversee the strategic direction of our publishing endeavors, working closely with authors to transform their visions into finished, published works of art.My role as the Managing Partner involves steering the business toward growth and innovation, ensuring that B&N Publishing Company remains a dynamic force in the industry.In my capacity as an Editor, I am deeply involved in the creative process, providing invaluable guidance to authors as they refine their manuscripts. Whether it's shaping narratives, refining language, ensuring editorial integrity, or creating high-resolution, proprietary artwork for their books as needed, I am committed to delivering high-quality, compelling content that captivates our readers.As an Author myself, I am intimately familiar with the challenges and joys of crafting a narrative. Through my own literary pursuits, I contribute to the rich tapestry of stories that B&N Publishing Company brings to the world.B&N Publishing Company is more than a publishing house; it's a community of writers, editors, and readers. I actively engage with authors to build lasting relationships and foster a supportive environment. Our collaborative efforts extend beyond the pages of our books, encompassing events, workshops, and initiatives that promote a love for literature.

• Designed and managed IT infrastructure, including 1 Gigabit LANs, secure networks, and cloud-based solutions for a wide range of clients.• Implemented firewall and security systems, ensuring data protection and business continuity.• Worked extensively with AI-driven tools, embracing modern technology in recent projects.

Built a $25,000,000 book-of-business while managing all day-to-day business operations. Was responsible for all Telecommunications and IT operations, Local Area Network (LAN), WAN, desktop support, Video Telecommunications and disaster recovery planning and implementation. Sold my Book to one of my Partners and traveled all over the US with my wife until December of 2019.

New York, Ny, Us

NASD Series 7 & Series 66 licensed Financial Advisor and a Certified Special Needs Advisor, Was registered with FINRA, American Stock Exchange, Chicago Board Options Exchange, International Securities Exchange, NASDAQ Stock Market, NYSE Arca, Inc, New York Stock Exchange, and the Philadelphia Stock Exchange. Was also licensed to conduct business in three states and credentialed with more than fifteen companies that provided various investment products to Clients.

New York, Ny, Us

Provided strategic financial services based on understanding of clients goals, needs, and objectives. Worked closely with clients to formulate suitable strategies and recommended appropriate products and investment management services required to achieve client's goals and objectives.

Created and implemented a comprehensive 5 yr business plan. Increased gross annual billing from $4 MM to $14 MM over 4 yrs. Managed all operations including hiring, training and managing a 32 person staff. Introduced new computer applications as well as HIPAA regulations. Launched a Physician recruiting effort. Created Employee Manual per Federal and NJ State labor laws. Standardized business and healthcare polices and procedures. Designed, bid and provided construction oversight of a new 8,000 sq ft office facility and relocated the practice into the new facility without impacting revenue stream. Designed and built a 1 GB Local Area Network, a remote access T1 Wide Area Network and implemented EMR (Electronic Medical Records,) eliminating 4,800 paper charts in 1 ½ months.

GENERAL BUSINESS ACHIEVEMENTS:• Co-Authored the Company Business Plan and assisted in obtaining 1st and 2nd round funding.• Created and managed Corporate Communications policy.• Conceived and successfully marketed new services to School and local Government agencies.• Explained complex business model in understandable terms during venture capital meetings.• Participated in successful third round funding and partnership agreement with HP Corporation.• Negotiated and managed all interconnect contracts and activities.• Secured and maintained strategic telecom and ISP vendor relationships.HUMAN RESOURCE-RELATED ACHIEVEMENTS:• Hired and supervised all personnel responsible for daily operation and maintenance of multi-site telecom facilities and Network Operations Center-monitored IT systems. • Hired, trained and managed all Customer Service Call Center/Help Desk operations personnel.TECHNICAL AND PHYSICAL ACHIEVEMENTS:• Designed, contracted and managed AT&T-provided high-speed data transport network. • Created, installed, programmed and managed corporate Telecom infrastructure and personnel.• Contracted and managed the Siebel CRM-based Customer Service and Help Desk operations.• Provided Operations Manager with daily status reports.

GENERAL BUSINESS ACHIEVEMENTS:• Managed $2,500,000 annual telecommunications budget.• Reduced Telecom budget by 1/4th through favorable service and network provider relations.• Secured and maintained strategic Telecom and IT vendor relationships.• Created and managed Corporate Communications policy.• Hired, trained and managed telecommunications maintenance personnel.TECHNICAL AND PHYSICAL ACHIEVEMENTS:• Planned and implemented the telecom relocation to new facility without impacting cash flow.• Bid and awarded contracts for multi-carrier OC3 voice, data and WAN links.• Negotiated favorable carrier Service Level Agreements (SLA's) and monitored for compliance.• Designed, installed, programmed and managed PBX system and call center ACD system.• Monitored issue resolution status and updated Users regarding resolution status.• Provided Management with weekly status reports.• Provided User training relating to all telecom equipment and system use.

Business was engaged in Marketing and Sales of Enterprise Accounts and B2B sale of telecom systems, services and engineering studies. Successfully authored several technical bid specifications for clients. Served as Texas Tech University’s telecommunication consultant for five years, creating one of the first pre-internet “telemedicine” networks in the country.Designed and provided WANs, LANs early SSTV and CATV systems for condominium developments, as well as business telephone PBX systems and equipment. One of the first companies to begin incorporating Voice over Frame Relay and, later, the earliest versions of VoIP technology in commercial network designs.Secured contracts with petrochemical firms located all over South Texas to design, install and maintain a private RF, microwave and C-band satellite communication network used to remotely collect oil and gas well production data using SCADA technology.

Managed $6,000,000 annual telecommunications budget for all 177 nationwide retail stores and Egghead’s seven Government, Educational Facility and Corporate Customer Service centers. Managed Seattle-based telecommunications team. Worked with vendors to secure most favorable pricing for redesign of existing network for greater dependability and efficiency.Designed, built and helped staff a 400 agent Customer Service Call Center in Spokane, WA. Moved all Seattle corporate telecom operations, along with seven US Regional Customer Service centers, to Spokane, WA in one weekend.

Business And Public Administration

Basic, Psi-7, Mls C95 Graduate

Education record

Faa Private Pilot License

Pre-Collegiate Curriculum

New Testament Scripture

Amateur Radio