I am a goal-driven, analytical thinking IT Manager, with extensive experience in project management plan development and complex client-oriented database development, client relationship, budget management, staff development, mentoring, and training. I believe in being both a team leader and team player who can encourage others to contribute while realizing the importance of delegating to team and letting team members be accountable for their own roles in the projects. I see myself as a creative problem-solver who can overcome obstacles and strives to resolve problems without delay. One of my strengths is analytical thinking which lets me find solutions when others have given up. My view is "nothing ventured, nothing gained" and "status quo is no go."Strategic thinker, willing to go the extra mile to solve client problems, resulting in retention of clients representing $1 million in annual revenue. Built reputation for talent of explaining highly technical information in a common sense way that makes sense for the general population.Specialties: Process Improvement | Client Relationship Development | Cost AssessmentsQuality Management | Project Design & Development | Change Control Project Testing | Cross-Functional Solutions Development | Team SelectionTracking & Reporting | Issues Escalation Management | Analysis & Design