Bob Heijnekamp Email & Phone Number

Amsterdam, Nh, Nl

Amsterdam, North Holland, Netherlands

Amstelveen

Responsible for strengthening and (re)structuring two teams after an intensive reorganization by: - Giving substance to the (new) roles, their positioning within the organisation and towards its outside network;- Ensuring that employees fit to the (new) job profiles; - Creating a clear business framework that support the teams and the challenges and goals of the organisation;- Developing our services towards internal stakeholders;- Carrying out and facilitating the implementation of various projects related to mental health care, for example (in Dutch) 'Zorgprestatiemodel', 'WLZ wonen', 'wachtrijbeheer' and 'zelfonderzoek'.

South America

Backpacking through South America. Learning the Spanish Language. Volunteering in local communities and businesses.

Apeldoorn, Provincie Gelderland, Nederland

Leading the challenge to further develop better and more client oriented care and services for people with body injury.Responsible for:- Building a strategy to reach organizational & team goals;- Management and development of underlying project, processes and systems;- Recruitment of new employees & strengthening (satisfaction and capabilities of) permanent employees (45+ FTE);- Striving for clear operational management based on Lean principles;- Building a strong collaboration within the department and other business units.

Netherlands

The Management Traineeship consists out of 4 assignments that each lasts 6 months. I performed these assignments in different organizational units within Achmea. 1. Project Manager Customer Support | Health Division | Zilveren Kruis Achmea May 2014 - oktober 2014Responsible for: - Increasing customer satisfaction by implementing ideas of employees;- Increasing employee satisfaction by increasing employee involvement and responsibility;- Striving for clear project management.2. Policy Adviser | Eurapco Alliance Zürich Nov 2014 - Apr 2015 Responsible for: - Optimizing the efficiency and effectiveness of cooperation between Commercial Lines Business Group members;- Exploring new ways to further enhance business and trading between group members;- Implemented Agile working methods within the Eurapco team.Eurapco offers a platform for cooperation between eight European insurers and their support functions. 3. Manager Body Injury Insurance | Achmea Claims OrganizationMay 2015 - Oct 2015Responsible for: - Building a new organisational and team strategy;- Facilitate team members to reach personal and company goals;- Implementing a Lean way of working;- Co-working on implementing a new department organizational structure.4. Projectmanager Change | SME Insurance | Business Insurance Centraal Beheer AchmeaNov 2015 - Jun 2016Responsible for: - Setting up and implementing a new & improved team strategy to further enhance the position in the market and increase revenues. Increasing sales and cross selling; - Managing, directing and following underlying projects in order to reach strategy goals; - Increasing team involvement and responsibility to strategy goals;- Enhancing visibility of and responsibility for the change within different layers of the organisation.

Amersfoort, Netherlands

Responsible for: - Projects concerning change and professionalization in the Dutch school system. Conducted a research and advise project on the student satisfaction within a Dutch University;- Increasing the own organisation performance. Conducted an internal network analyses of the BMC company in order to assess possibilities for growth. BMC Groep provides consultancy and management solutions. It also offers change management, organizational advice, coaching, and training to government and non-profit organizations.

Tilburg Area, Netherlands

Guiding experienced and non-experienced rowers mentally and physically.

Tilburg Area, Netherlands

Rowing on a semi-professional level. Achievements: Dutch Champion 2011 LSA8+, 1st place KNRB Lightweight Development League 2010, 5th place European Student Championships 2010, 3th place Ernst en Young League 2008.

Luang Prabang, Laos

During the internship I gained experience in service and support. As an intern I worked on different assignments, such as writing a marketing & communication plan.Tiger Trail is one of the first independent Tour Operators for alternative & adventure tours in Laos. Their focus on sustainable & responsible tourism in Laos made them famous. Tiger Trail is a market leader in Laos and owns several Fair Trek Community Projects which are internationally recognised.

Bachelor'S Degree, Psychology

Master Of Science (Msc), Organization Studies

The Master in Organization Studies provides a critical understanding of organizational behavior and its theoretical foundations.

Bachelor'S Degree, Pre - Master Organization Studies

Bachelor Of Applied Science (Basc), International Tourism Management And Consultancy

The ITMC programme prepares to participation in an applied research programmes. During these projects, students learn to apply theory.

Havo, Economie & Maatschappij