Bob Hicks Email & Phone Number

• Provide business advisory services to clients in the Contingent Staffing, Services Procurement, SOW (Statement of Work) and MSP industry. Primary focus areas:
• Building and expanding client delivery services
• Strategic relationship management
• Performance management—service and performance analytics
• Program strategy development
• Services procurement execution

Houston, Texas, US

Building a best in class contingent labor and services management leading to total talent management. Focusing on business delivery and performance. Delivering top quality with benchmarked and optimized commercials. Developing strategic relationships with top industry suppliers. Leveraging leading edge analytics, talent solutions, technologies.

Southfield, Michigan, US

• Developed a best in class Services Procurement (Statement of Work) practice to manage clients’ Services Procurement programs. Accountable for building and delivering second generation managed Services Procurement.
• Developed an innovative, market leading business strategy for management of clients’ Services Procurement programs
• Developed and implemented standardized operational Services Procurement processes
• Developed and executed a cross-client shared delivery model which reduced costs, increased margins, was highly scalable and improved client satisfaction
• Developed a new go to market strategy including new marketing collateral and sales strategies to improve client adoption
• Collaborate with Chief Data Officer to create leading edge analytics and client decision tools for Services Procurement including AI and NLP capabilities, enhanced visualizations, rapid implementation and customer.

London, England, GB

• In this global systems role, I was responsible for:
• Strategy and Executiono Developed an innovative and accelerated global SaaS technology growth strategy aligned with Business objectiveso $2.3B spend under managemento 70% reduction in implementation time o 25%.
• Business Engagemento Built trusted relationships with senior leaderso Produced business-centered solutionso Delivered greater efficiency, reduced costs
• Controls and Change Managemento Streamlined and improved business controls and change managemento Increased systems and program adoption o Minimized business impact of change
• Talent Managemento Managed a global organizationo Expanded and improved talent and competency development and diversityo Created a high performance culture and sense of accountabilityo Highest employee satisfaction.
• Organization and Operations Managemento Reduced cycle timeso Delivered top quartile operational performanceo Championed Continuous Improvement and accountabilityo Accountable for global SaaS controls frameworko.

London, England, GB

• In this new regional Operational Sourcing role, I was responsible for:
• Strategy and Executiono Exceeded annual savings targets of $15Mo Accountable for approx. 1,300 operational contractso Category spend: $900M o All categories of goods and services: Professional Services, HSE, Materials.
• Talent Managemento Led and developed a high performing regional procurement team across the US and Canadao Trained and coached staff in all aspects of Supply Chain and high performance executiono Developed and executed.
• Organization and Procurement Operations Managemento Expanded the organization and scope of services by ‘selling’ of procurement’s value and delivering a true services businesso Delivered sustainable cost reduction.
• Analyticso Detailed spend analysis across all categories, contracts, spend, identifying new savings and value improvement opportunities

London, England, GB

• In this Global Strategic Sourcing role, I was responsible for:
• Strategy and Executiono Managed a global total annual spend of $2.1 billion of indirect purchasingo Delivered $35M+ in annual bottom line savingso Delivered $100M in annual value improvemento Develop and implemented a.
• Business and Functional Engagemento Strengthened senior executive, business and functional relationshipso Collaborated with key business partners on business and procurement strategyo Collaborated with HR, Finance and.
• Talent Managemento Manage the delivery, training, coaching, and performance of a global team of category managers and buyers o Developed and executed a model of individual ownership and accountability with an energy of.
• Procurement and Operations Managemento Ensured compliance to corporate and financial policy o Mitigated business and financial risko Developed relationships key/top supplierso Managed and negotiated all strategic.
• Analyticso Detailed spend analysis across all categories, contracts, spend, suppliers, businesses and geographies identifying new savings and value improvement

London, England, GB

• In this Global Strategic Sourcing role, I was responsible for:
• Strategy and Executiono Managed a global total annual spend of $1.0 billion of indirect purchasingo Delivered $195M+ in cost savings, exceeding targetso Collaborated with key IT business partners on Information.
• Relationship Managemento Collaborate with the labor procure-to-pay SaaS supplier to develop and deploy Statement of Work (Services Procurement) functionality o Developed and expanded strong business and functional.
• Talent Managemento Manage the delivery, coaching, training and performance of a global team of category managers and buyers o Developed and executed a model of high performance, Supply Chain excellence and.
• Procurement and Operations Managemento Negotiated and implemented strategic IT Professional Services global master agreements o Developed new sourcing processes, change management, annual price reviews, communications.
• Analyticso Detailed spend analysis across all dimensions, identifying new savings and value improvement

London, England, GB

London, England, GB

London, England, GB

London, England, GB

Houston, Texas, US

- Procurement and management of equipment- Managed IT and telecoms including application development, network design and implementation- Graphic design- Financial manager

Minneapolis, Minnesota, US

- Provide technical support to sales, including product demonstrations of payroll services and HR applications- Configuration and implementation of payroll and HR applications- Customization of HR application