Service Manager
- Develop individualized and group training plans that address specific customer needs, coordinate resources and monitor training results e.g., designed a three-month training program (theoretical/practical training).
- Identify and assess training needs through market analysis, cooperate with three training suppliers and monitor training results and discuss potential risks/opportunities with local offices No.5 for Customer.
- Keep optimizing the service platform for our key accounts in Western Europe Updated 65% of the current training materials together with local engineers and R&D team in China. Launched the training materials in Italian.