Bob Maina Wanjohi
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Bob Maina Wanjohi Email & Phone Number

Client Relationship Manager | High-Quality Customer Service | Customer Centric in Managing Clients | Expert at Policy Benefit interpretation, Cross-Selling, Up-Selling, Fact-Finding, Follow-Ups, & Reporting at JW Seagon & Company
Location: Kenya, Kenya, Kenya 6 work roles 1 school
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Role
Client Relationship Manager | High-Quality Customer Service | Customer Centric in Managing Clients | Expert at Policy Benefit interpretation, Cross-Selling, Up-Selling, Fact-Finding, Follow-Ups, & Reporting
Location
Kenya, Kenya, Kenya
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Bob Maina Wanjohi is listed as Client Relationship Manager | High-Quality Customer Service | Customer Centric in Managing Clients | Expert at Policy Benefit interpretation, Cross-Selling, Up-Selling, Fact-Finding, Follow-Ups, & Reporting at JW Seagon & Company, a company with 40 employees, based in Kenya, Kenya, Kenya. AeroLeads shows a matched LinkedIn profile for Bob Maina Wanjohi.

Bob Maina Wanjohi previously worked as Relationship Manager - Healthcare at Jw Seagon & Company and Admin & Claims Support - Healthcare at Jw Seagon & Company. Bob Maina Wanjohi holds Bachelor Of Commerce - Bcom, Actuarial Science, 2Nd Class Upper Division from Kenyatta University.

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Email format at JW Seagon & Company

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JW Seagon & Company

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Profile bio

About Bob Maina Wanjohi

In addition to my Bachelor’s degree in Commerce and +7 years in Benefits and Insurance, I leverage my instinctive willingness and readiness to contribute to the growth and development of my team and organization as a whole through self-drive, teamwork, and the focus to achieve set targets.With a clear focus on ensuring customer satisfaction, I have grown tremendously in my role as a Relationship Manager where I can effectively oversee the development and execute initiatives to cater to customer relationships.A problem solver, I use my logical mind with a practical approach to problem solve and ensure a matter is addressed through to completion. Open to new challenges, I have a genuine interest in Insurance and Finance.

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Bob Maina Wanjohi's current company

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JW Seagon & Company
Jw Seagon & Company
Client Relationship Manager | High-Quality Customer Service | Customer Centric in Managing Clients | Expert at Policy Benefit interpretation, Cross-Selling, Up-Selling, Fact-Finding, Follow-Ups, & Reporting
nairobi, nairobi area, kenya
Website
Employees
40
AeroLeads page
6 roles

Bob Maina Wanjohi work experience

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Relationship Manager - Healthcare

Current

Nairobi, Kenya

  • Diligently explore and manage a client’s needs and expectations, ensuring the client always has a policy that best suits their needs.
  • Ensure that proper client engagement is followed through, mindful of the constant need for proactivity, to minimize administration lapses.
  • Carefully monitor credit control and always insist on prompt payment of premiums by customers, robustly enforcing sanctions, such as cover suspension, if necessary.
  • Positively deal with claims at every stage of the claims cycle, from intimation, through insurer, customer, and service provider liaison, to satisfactory conclusions.
  • By the claim’s workflow process, take proactive control of claims from the moment they are reported, record them accurately, and follow them up.
  • Be diligent in producing and distributing client documentation, keeping all records up-to-date, and getting renewals out well before the due dates.
Jul 2022 - Present

Admin & Claims Support - Healthcare

Nairobi, Kenya

  • Process 100% for all renewals, and 90% for MTAs and New Businesses and input all information including report questions correctly in the system.
  • Reporting on monthly renewal spreadsheet and producing the renewal presentations.
  • Support the team by producing quotations, membership listings, or any other reports needed.
  • Processing claims and dispatching documents while updating the information on e-file
  • Managing the Retail Local Health Portfolio
Apr 2018 - Jul 2022

Internship

Retirement Benefits Authority

Nairobi, Kenya

  • Registration of retirement benefits scheme and provisioning certificate of registration.
  • Registration of fund managers, custodians, and administrators.
  • Amendment to scheme rules, mergers, and conversions protecting the interest of members.
  • Analyzing actuarial valuations and financial statements for schemes.
  • Winding up schemes by providing a systematic way that fulfills regulation requirements.
  • Assessing the level of risks in all regulated schemes by ensuring they have a risk score below 0.8.
Jun 2017 - Oct 2017

Research Assistant

Retirement Benefits Authority

Nairobi, Kenya

  • Data Entry and Data Analysis.
  • Development of Data Collection instruments/Questionnaires.
  • Data Collection.
  • Report Writing and Presentation Skills.
  • Basic Pension knowledge
Mar 2017 - Apr 2017

Research Assistant

Retirement Benefits Authority

Nairobi, Kenya

  • Data Entry and Data Analysis.
  • Development of Data Collection instruments/Questionnaires.
  • Data Collection.
  • Report Writing and Presentation Skills.
  • Basic Pension knowledge
Apr 2016 - Jun 2016

Intern

National Treasury Of Kenya

Nairobi, Kenya

  • Bank reconciliation.
  • Preparing vouchers, authorizing, and validating them.
  • Reconciliation of exchequer with miscellaneous receipts.
  • Receiving KRA reports regarding the various tax collection.
  • Preparation of Exchequer, Petroleum Levy, and receipts depending on the above reports.
  • Calculation amount of claimant.
Aug 2014 - Dec 2014
Team & coworkers

Colleagues at JW Seagon & Company

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1 education record

Bob Maina Wanjohi education

FAQ

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What company does Bob Maina Wanjohi work for?

Bob Maina Wanjohi works for JW Seagon & Company.

What is Bob Maina Wanjohi's role at JW Seagon & Company?

Bob Maina Wanjohi is listed as Client Relationship Manager | High-Quality Customer Service | Customer Centric in Managing Clients | Expert at Policy Benefit interpretation, Cross-Selling, Up-Selling, Fact-Finding, Follow-Ups, & Reporting at JW Seagon & Company.

Where is Bob Maina Wanjohi based?

Bob Maina Wanjohi is based in Kenya, Kenya, Kenya while working with JW Seagon & Company.

What companies has Bob Maina Wanjohi worked for?

Bob Maina Wanjohi has worked for Jw Seagon & Company, Retirement Benefits Authority, and National Treasury Of Kenya.

Who are Bob Maina Wanjohi's colleagues at JW Seagon & Company?

Bob Maina Wanjohi's colleagues at JW Seagon & Company include Anastasia Oldenburg, Irene Wanjiru Muchane, David J. Nolan, Harkiran Sidhu, and Amon Kipkorir.

How can I contact Bob Maina Wanjohi?

You can use AeroLeads to view verified contact signals for Bob Maina Wanjohi at JW Seagon & Company, including work email, phone, and LinkedIn data when available.

What schools did Bob Maina Wanjohi attend?

Bob Maina Wanjohi holds Bachelor Of Commerce - Bcom, Actuarial Science, 2Nd Class Upper Division from Kenyatta University.

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