Bob Kairnes Email & Phone Number

Shrewsbury, Massachusetts

Shrewsbury, MA

Waltham, MA

BlueSnap is a global payments technology company that optimizes global, mobile checkout and drives higher payment conversions by as much as 40 percent for eCommerce merchants worldwide. Their Powered Buy Platform fuels the growth for businesses eager to serve the global consumer and take advantage of the incremental sales opportunities that they represent..

Waltham

Greater Boston Area

I came to bigtincan because of the solution. As someone who worked as a field sales representative I recognized the value bigtincan could bring as a sales and/or a field service tool.Bigtincan revolutionizes the way that sales and field service organizations interact with content and engage customers on their mobile devices. We make your mobile workforce.

Greater Boston Area

• Surpassed quota by 136% in first calendar year; on pace for Presidents Club in second calendar year
• Built vision for clients to meet their objectives and overcame objections to close In-home appointments, consistently exceeded monthly sales goals
• Fostered relationships with key decision makers, identified actions that increased sales and improve the customer experience
• Acted as a project manager to take customer through full sales cycle, repeatedly received high marks on customer surveys

Marlborough

• Provided outstanding customer service to inbound callers, responded to their inquiries and requests on employee benefits plans throughout their employment lifecycle (enrollment to retirement), referenced multiple.
• Consulted with and educated customers on benefit options with a friendly understanding approach
• Seen as a leader and “go-to” person for pears with particularly challenging calls

Natick

• Trained, coached and developed Associates in departments to ensure excellent customers service, provided valuable input for merchandising decisions to Store Management Teams, developed and maintained strong business.
• Managed highest grossing department, Lawn and Garden in flagship store, responsibilities included: Inventory Control, Shrink Reduction/Loss Control, P&L Management, Merchandising Strategies, Customer Service.
• Communicated Company goals and objectives to Associates using the appropriate programs and tools, wrote/delivered performance appraisals, created development plans for high performers, established training curriculums.

Natick

• Drove sales by executing 5 step sales process (greet, qualify, recommend, close, “go the extra mile”)
• Executed daily stock maintenance, assisted other Associates with cross merchandising, ensured department was clean and in stock
• Took initiative and responsibility for self-training and product knowledge

Bachelor Of Science, Mathematics/Bussiness

Activities and Societies: Football Football

Education record