Bob Kenworthy, Cfsm Email and Phone Number
Bob Kenworthy, Cfsm work email
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Bob Kenworthy, Cfsm personal email
Bob Kenworthy, Cfsm phone numbers
Results-driven, highly analytical and optimistic Air Force veteran, quality-focused manager, trainer and senior electronics technician/field engineer with extensive experience and a track record of exceptional performance in cold-chain shipping, inventory control, life sciences, R&D support, military and commercial avionics, technical, sales and management training, quality program and ISO9001 implementation, productivity improvement strategies, customer support and service management. - Previously held Secret and Top-Secret security clearances with the US. Air Force- Exceptional Microsoft Office skills, to include Excel scripts for advanced data analysis-Self taught MS SQL and SAP Crystal Reports to meet organizational needs- Technical Skills include component-level electronics, laser and scattered light optics, robotics, electro-mechanical systems, pneumatics and fluidics- Extensive test equipment experience includes oscilloscopes, multimeters, spectrum analyzers, function generators, power meters, (RF and Laser), as well many specialized custom test fixturesOther notable skills include:-Training & Development -Leadership Development -Presentations-Customer Training -Client Relationship Management -Test Method Documentation-Technical Documentation -Account Management -Technical Trouble Shooting-Instrument Repair & Maintenance -Customer & Client Partnering -Continuous Process Improvement -Maintenance Management -Key Account Management -Cross-Functional Team Management-Inventory Control
Snap-On Equipment
View- Website:
- snapon-totalshopsolutions.com
- Employees:
- 75
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North American Service ManagerSnap-On Equipment Jun 2022 - Present
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Training & Compliance ManagerPeli Biothermal Jun 2019 - Jan 2022Maple Grove, Minnesota, Us- Reorganized entire Training program and implemented new Production Trainers and Cross-Training Skills Matrix to ensure all Production positions had significant cross-coverage - Managed all Safety and Security programs to include badge implementation, access controls and security monitoring programs - Acted as the on-site resource for anything related to eciSolutions MAX software, to include creation of new Crystal Reports, SQL view creation and troubleshooting of SQL tables to resolve financial and inventory anomalies -
Technical Field Engineer SpecialistLuminex Corporation Apr 2015 - Dec 2018Austin, Tx, Us• Developed Technical training and Field Service support materials and audited materials developed by associates to identify and eliminate training gaps • Trained internal and external engineers globally in basic and advanced field service of Luminex biomedical sample-to-answer instruments • Managed trained engineer access to company support resources utilizing advanced Excel, Agile, Oracle, Salesforce/ServiceMax, Dropbox and OneDrive/Office 365 platforms • Utilized strong analytical skills supporting trained domestic and international engineers with advanced technical support across all product lines, tracking each issue to completion • Developed and published the Global Field Service Quarterly Newsletter to provide engineers support updates and troubleshooting insights -
Quality & Test ManagerSchneider Electric Mar 2012 - Apr 2015Rueil Malmaison, Paris, Fr• Created and implemented all test plans to demonstrate system designs met contractual requirements for customers a globally, tests included scripts in Linux, advanced MS Word and Excel platforms • Performed Toll System design functional performance tests with clients and met with client management to discuss test plans and implementation schedules • Analyzed contracts and developed requirement matrices to ensure developed and deployed systems and software met or exceeded customer expectations and schedule • Managed a cross-functional team of test engineers, QA/QC personnel, software developers, image analysis/lane side/back office testers in the deployment and test of lane side and back office software and hardware • Implemented and managed the Quality program to include creation and standardization of inspection guidelines, system audits and training across all functional areas of the company • Managed all test issues throughout the implementation process to ensure every design, operational or maintenance concern was fully addressed -
Quality/Technical Support ManagerSensatronics Apr 2011 - Dec 2011• Acted as the primary point of contact for all technical issues involving Sensatronics devices world-wide • Created all production, training and quality documents, to include technical test procedures, internal process and product improvement strategies • Provided key technical development and resolution solutions for all existing and prototype technologies • Trained internal and external engineers on the use and troubleshooting of Sensatronics devices • Developed test and certification requirements and processes for all product lines
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Chief Development FacilitatorBalanced Achievement Llc Apr 2009 - Apr 2011• Developed all Sales and Marketing materials for Balanced Achievement product offerings • Conducted Sales, Time Management and Leadership Development training for individuals and businesses Provided seminars and training at chambers of commerce, local business organizations and companies in the Austin Metro area to improve work-life balance, sales and time management • Provided needs assessment with business owners to help improve profitability, efficiency and work-life balance
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Senior Electronics Technician (Contract Position)Stone Aerospace Mar 2008 - Dec 2008Del Valle, Texas, Us• Worked with engineering staff to design, build, test and deploy custom vehicle electronics for control, power and science package delivery hardware, to include all associated support documentation • Acted as the central point of contact for multiple vendors to eliminate technical problems, providing enough failure analysis to the National Science Foundation and NASA to allow continued ENDURANCE development after initial hardware challenges threatened funding for the project prior to my joining the team • Served as a key team member supporting the successful deployment of the ENDURANCE Project in Antarctica in November 2008 as primary hardware technical support for the remote field deployment and test -
Us Repair Center ManagerWincor Nixdorf May 2006 - Mar 2008• Reduced repair times by 47% for service contracts across the US through a targeted, planned approach • Developed and implemented the Repair Center Quality Assurance Program and workflow improvements • Ramped up the US Banking Repair facility and achieved Repair Center certification within three months of being hired, dramatically improving parts availability nationwide for banking customers • Implemented a Defective Stores warehouse to greatly improve efficiency in the Repair Center • Trained inter-departmental personnel on improved process flow procedures to improve quality and trace-ability of customer-owned product
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Customer Service Engineer 3Kla-Tencor Oct 2000 - Dec 2005Milpitas, California, Us• Performed on-site installation, repairs, upgrades, Preventive Maintenance and live remote monitoring of toolsets to include laser optics, robotics, electronics and power control systems • Specifically requested by the VP of European Operations at Toppan Photomask to relocate to France to help support his site• Worked closely with all levels of customer management and operations to ensure customer expectations were met and exceeded, receiving a Letter of Recommendation from the VP of European Operations for exceptional support in France and recognition from Maintenance Management staff in Singapore for exceptional support -
Quality TechnologistBoeing Mar 1997 - Oct 2000Arlington, Va, Us• Repaired Commercial Avionics from a wide variety of Boeing Commercial Aircraft• Created and Conducted Quality Audits in all areas of the Service Center and lead the effort with inspectors to help the Service Center achieve ISO certification on the first attempt• Worked closely with FAA and Carrier inspectors during FAA and Commercial Carrier audits -
Project ManagerMci Systemhouse Oct 1996 - Dec 1996Us• Managed Server rack installations for customers desiring a non-custom server setup• Did on-site evaluations for server rack installation preparation• Conducted customer meetings and tracked issues to resolution -
Project ManagerBanctec Jul 1995 - Oct 1996Irving, Tx, Us• Promoted upon merger with Recognition to Project Manager• Managed all aspects of the $7.5M/year Delphax service contract to include implementing escalation processes and setting up remote storerooms nationally to drastically improve field service response times• Managed field service escalations for the $1M/year AST Computer service contract, to include managing remote on-site employees at the AST Computer facility -
Us Repair Center SupervisorRecognition Mar 1994 - Jul 1995• Hired as a bench technician and promoted to Repair Center Supervisor in 90 days• Planned all work for up to 29 direct-report employees and achieved record-breaking productivity levels within 3 months of the promotion• Transitioned the Recognition Repair Center operation to the Banctec Repair Center when Banctec bought Recognition
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Electronics Technician (Contract Position)3M Telecom Oct 1993 - Mar 1994• Performed troubleshooting and repair of Subscriber Loop Analyzers on the Final Assembly line• Developed a troubleshooting matrix to help speed repair times on the line for all technicians• Offered a permanent position, but declined due to a more lucrative offer from Recognition
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PartnerStalken Medical Advantage Oct 1992 - Oct 1993• Licensed in the use of Medical Practice Analysis software• Licensed in the use of Medical Electronic Billing software• Developed all marketing materials• Performed sales calls with physicians’ offices
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Electronic Warfare Systems SpecialistUnited States Air Force Aug 1980 - Sep 1992Randolph Afb, Tx, Us• Held a Top-Secret security clearance from 1980-1990 followed by a Secret clearance from 1990-2000• Awarded an Air Force Achievement Award for my development of a Communication Jamming Interface to be used with the F-15 flight simulator, allowing pilots to train for real-world communications jamming environment in the simulator• Awarded multiple Air Force Commendation Medals for my support at bases in the US and Japan• Became the primary global trainer for the AN/ALQ-125 Tactical Electronic Reconnaissance (TEREC) system for both on-aircraft and back shop troubleshooting and repair to component level
Bob Kenworthy, Cfsm Skills
Bob Kenworthy, Cfsm Education Details
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Community College Of The Air ForceAvionics Systems Technology -
Azle High School
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Computer Proficiency
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University Of Maryland
Frequently Asked Questions about Bob Kenworthy, Cfsm
What company does Bob Kenworthy, Cfsm work for?
Bob Kenworthy, Cfsm works for Snap-On Equipment
What is Bob Kenworthy, Cfsm's role at the current company?
Bob Kenworthy, Cfsm's current role is North American Service Manager.
What is Bob Kenworthy, Cfsm's email address?
Bob Kenworthy, Cfsm's email address is bk****@****orp.com
What is Bob Kenworthy, Cfsm's direct phone number?
Bob Kenworthy, Cfsm's direct phone number is (847) 400*****
What schools did Bob Kenworthy, Cfsm attend?
Bob Kenworthy, Cfsm attended Community College Of The Air Force, Azle High School, Computer Proficiency, University Of Maryland.
What are some of Bob Kenworthy, Cfsm's interests?
Bob Kenworthy, Cfsm has interest in Animal Welfare, Environment, Science And Technology.
What skills is Bob Kenworthy, Cfsm known for?
Bob Kenworthy, Cfsm has skills like Testing, Process Improvement, Management, Integration, Program Management, Troubleshooting, Leadership, Quality Assurance, Electronics, Training, Manufacturing, Team Building.
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