Bob Klaas Email and Phone Number

If you were to ask me the most important lessons I learned from my music training and experience, I would say listening as well as "seeing" the outcome ahead of time (visualization). As a Global Strategic Account Executive at Microsoft, I have over 20+ years of experience and the privilege in leading strategic account partnerships and delivering innovative digital solutions that create value for customers to drive business outcomes. I work with an industry-leading, global strategic account to modernize their technology foundation, generate new digital business models, and transform their experiences through a 3-Horizon strategy. I orchestrate a highly-skilled team of technologists, specialists, engineers, architects, and strategists to ensure alignment, sponsorship, and funding for the initiatives. I am also a certified practitioner of human-centered design, a methodology that puts people at the center of the problem-solving process. I use this approach to understand the needs, challenges, and aspirations of the customers and stakeholders, and to design solutions that are desirable, feasible, and viable. My mission is to empower customers to achieve more with Microsoft's technology and services, and to foster a culture of innovation, collaboration, inclusivity, and customer obsession.