Bob Kupbens Email & Phone Number
@neimanmarcus.com
9 phones found area 404, 859, 415, 408, and 800
LinkedIn matched
Who is Bob Kupbens? Overview
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Bob Kupbens is listed as Global Chief Executive Officer, P&L Owner, Board Leader l Strategy, Governance, Growth, Innovation l Moving At The Speed Of Culture To Unstick Businesses & Drive Rapid Transformation l Value Creation l ROI Specialist at StubHub International, a with 99 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at neimanmarcus.com, phone signal with area code 404, 859, 415, 408, 800, and a matched LinkedIn profile for Bob Kupbens.
Bob Kupbens previously worked as Chief Executive Officer (CEO) at Stubhub International and Advisor to CEO at Adeptmind. Bob Kupbens holds Mba, Strategy, Finance from University Of Michigan.
Email format at StubHub International
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AeroLeads found 1 current-domain work email signal for Bob Kupbens. Compare company email patterns before reaching out.
About Bob Kupbens
THE NARRATIVE:Bob Kupbens is a visionary C-suite leader fueled by an unwavering commitment to harnessing the power of brands to create indelible experiences for global consumers. Throughout his career with iconic Fortune 500s including Apple, Target, Delta Airlines, eBay, and Neiman Marcus, he has created strategies that reshape how consumers engage with products and services. Steering transformational digital, product, and brand initiatives, Bob conceives of and directs the execution of bold ideas that deliver a competitive advantage and resonate with global consumers.Bob’s executive roles exemplify his drive to eliminate functional siloes and foster innovation with the goal of advancing past strategic, organizational, and cultural obstacles. His energetic, inclusive leadership style coalesces teams around a common vision and propels them to transform a big idea into an operational reality that not only boosts profitability but also appeals to consumers.VALUE CREATION & IMPACT:- Achieved record profitability and EBITDA for StubHub International after stepping into CEO role, structuring winning growth roadmap, and strengthening operations throughout the UK, Germany, and Spain. - Overhauled Delta Air Lines’ customer and brand experience across digital, physical, and marketing touchpoints, boosted sales 10 percentage points, reengineered digital platforms, and launched highly ranked mobile app. - Brokered landmark $MMM strategic partnership to create ADT + Google which facilitated 100% transition to Google hardware and creation of a new software platform leveraging acquired technology.SIGNATURE STRENGTHS:Revenue & Profitability Growth l Board, Investor & Government Relations l PE Value Creation l Strategic Partnerships l Excellence In Customer Experiences l Digital & E-Commerce Transformation l Product & Market Expansion l M&A l Culture Building l Stakeholder Engagement l Strategic Vision l Environmental, Social and Governance (ESG) OUTSIDE THE C-SUITE & BOARDROOM:Beyond his executive leadership commitments, Bob works as a freelance sports photographer and has shot high-profile events including the Formula 1 World Championship and professional sports including football, basketball and baseball. His work appears in news outlets across the world through his relationship with IMAGN / USA Today and globally distributed wire services including Getty Images.
Bob Kupbens's current company
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Bob Kupbens work experience
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Chief Executive Officer (Ceo)
CurrentStubHub International — Chief Executive Officer 2024–PresentLeadership Scope: PE-backed GMS marketplace based in Spain & UK | 150+-member team Strategic Value Creation: Appointed by PE owner to drive growth and profitability in highly regulated industry. Align board, investor, and business priorities to steer organizational evolution and operational excellence. Direct high-level government relations. Rebuild top-tier leadership team to lead operations in London, Madrid and Bilbao.— Vaulted EBITDA to record-high levels, delivered 20+% topline growth in 2024, and placed business on path to further 2025 growth through strategic financial planning and technology and product innovation initiatives. — Moved employee satisfaction and engagement needle, raising pulse survey results from 60% positive to 80% and trending employee Net Promoter Scores upward by creating industry-leading mindset and positive culture and values. — Steered end-to-end operational turnaround to drive excellence across technology, e-commerce, sales fulfillment, and customer service while mitigating financial risk inherent in ticketing marketplace. — Forged engagement strategy with UK government officials to propose elevated customer protections and transparency and create industry-wide standards as an alternative to regulation.— Shepherded business through changes in UK regulatory landscape and elevated compliance with Competitive and Markets Authority (CMA) standards to improve external audit performance.
Advisor To Ceo
Current
Chief Product & Technology Officer
Neiman Marcus Group — EVP | Chief Product & Technology Officer 2021–2023Leadership Scope: $5B brand | 200 staff across product, technology & analytics organizations Transformation: Recruited by CEO to envision and introduce new digital and omnichannel customer experiences for Neiman Marcus and Bergdorf Goodman as key pillar of growth strategy as retail rebounded following pandemic. — Delivered record FY22 revenue and EBITDA by harnessing design excellence, technology, digital innovation, and customer insights to reengage retailer’s discerning consumer base.— Doubled native channel digital revenue in 2 months after redesign and relaunch of customer-facing mobile app. — Reached 15%+ of total revenue for new digital sales channel, a custom-designed, team-facing app (Connect) enabling sales associates to engage with customers outside of the store. — Bolstered customer conversion, loyalty, and engagement via acquisition and integration of 3rd-party artificial intelligence styling service (Stylize) offering personalized recommendations across all digital channels.
President L Chief Innovation & Product Officer
ADT — President | Chief Innovation & Product Officer 2019–2020Leadership Scope: $5B brand—Innovation, product development & partnerships | President, 3 acquired subsidiaries.Opportunity: Architect future-proofed strategies leveraging best-in-class reputation while modernizing legacy technologies and platforms. Empower 3 talented CEOs to excel within new parent company. Navigate hybrid PE-backed/public company. — Deployed integrated product roadmap across 6M customer accounts to improve customer retention and satisfaction. — Introduced new DIY “Blue by ADT” line built from acquired business’s winning hardware platform and 4.8-rated ADT control app that laid foundation for company’s competitive advantage. — Negotiated landmark partnership with Google solidifying leadership position in growing smart home market following complete hardware product line overhaul integrating Google technology.
Vp, Seller & Marketplace Operations
eBay — Vice President, Seller Marketplace 2016–2019Leadership Scope: $40B eCommerce marketplace | Functional oversight: seller, revenue, events, shipping, and trust teamsBusiness Priority: Recruited by Americas SVP to reimagine seller experience amid increased 3rd-party marketplace competition and drive cross-category gross merchandise value (GMV) growth, revenue take rate, and seller engagement. — Generated 20% YOY revenue growth and 7% YOY GMV by improving consumer, SMB, and enterprise seller performance and creating a culture of seller confidence and performance.— Installed managed-marketplace programs benefitting both buyers and sellers (e.g. free shipping, returns) to align to retail norms, encouraging repeat business and incenting seller participation.— Resurrected and emceed eBay Open, a large-scale event attended by 5K sellers, and introduced the seller council to gather firsthand insights and perspectives to drive system and technology improvements.
Vice President, Online Retail
Apple— Vice President, Online Retail 2014–2016Leadership Scope: $16B eCommerce P&L | 900-member global team | Fully integrated end-to-end business ownershipChallenge: Steer eCommerce transformation to build Apple’s seamless digital customer experience from the ground up. Drive first full integration of apple.com and store.apple.com websites and eliminate search and purchase friction. — Vaulted web traffic 40%, increased sales, and raised Net Promoter Score (NPS) via overhaul of Apple digital channels. — Pioneered first global simultaneous iPhone launch (6s) after years of staggered released for previous iterations, rebuilding site technology to accommodate peak volumes of 700+ transactions per second. — Crafted in-store digital experience roadmap to strengthen customer satisfaction through Apple Store App relaunch providing in-store pickup, auto checkout, and product discovery. — Developed and introduced Apple Tmall in China and created branded experience with Alibaba’s 3rd-party marketplace.
Vice President, Marketing & Digital Commerce
Delta Air Lines — Vice President, Marketing & Digital Commerce 2010–2014Leadership Scope: $10B+ revenue | 400-member product, eCommerce & marketing teams | $200M brand marketing businessStrategy: Deliver market-differentiating digital customer experience on heels of merger with Northwest Airlines. Drive consistent, compelling brand expression across owned and paid channels (web, mobile, email, social, airport, and in-aircraft). — Boosted direct sales 10 percentage points during 4-year customer engagement program and digital transformation. — Re-platformed Delta.com enabling integrated end-to-end experiences to grow customer satisfaction and loyalty. — Architected Fly Delta, airline’s first mobile app, and negotiated free in-flight content agreement with Gogo.
Vp, Technology Services | Director, Distribution
Target CorporationVP, Technology Services | Director, Distribution: Directed $1B eCommerce business’s re-platform to IBM WebSphere from Amazon and creation of first mobile app. Launched food DC network.
Bob Kupbens education
Mba, Strategy, Finance
Bachelor Of Science, Mechanical Engineering
Frequently asked questions about Bob Kupbens
Quick answers generated from the profile data available on this page.
What company does Bob Kupbens work for?
Bob Kupbens works for StubHub International.
What is Bob Kupbens's role at StubHub International?
Bob Kupbens is listed as Global Chief Executive Officer, P&L Owner, Board Leader l Strategy, Governance, Growth, Innovation l Moving At The Speed Of Culture To Unstick Businesses & Drive Rapid Transformation l Value Creation l ROI Specialist at StubHub International.
What is Bob Kupbens's email address?
AeroLeads has found 1 work email signal at @neimanmarcus.com for Bob Kupbens at StubHub International.
What is Bob Kupbens's phone number?
AeroLeads has found 9 phone signal(s) with area code 404, 859, 415, 408, 800 for Bob Kupbens at StubHub International.
Where is Bob Kupbens based?
Bob Kupbens is based in San Francisco Bay Area, United States while working with StubHub International.
What companies has Bob Kupbens worked for?
Bob Kupbens has worked for Stubhub International, Adeptmind, Neiman Marcus Group, Adt, and Ebay.
How can I contact Bob Kupbens?
You can use AeroLeads to view verified contact signals for Bob Kupbens at StubHub International, including work email, phone, and LinkedIn data when available.
What schools did Bob Kupbens attend?
Bob Kupbens holds Mba, Strategy, Finance from University Of Michigan.
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