Summary:I specialize in helping others to understand why good people, often make poor decisions at any given time. While many are quick to blame the decision-makers, they lack understanding as to why that decision likely made complete sense at the time it was made. The decision-makers are typically not the 'cause' of the undesirable outcome, but the victims of poor organizational systems. True Reliability and RCA efforts find understanding human and systems performance, critical to their success. Absence such an understanding of such human and organizational systems, we are likely just conducting Shallow Cause Analyses.Specialties: Mr. Latino is an internationally recognized author, trainer, software developer, lecturer and practitioner of best practices in the field of Reliability Engineering and specifically in Root Cause Analysis & Investigation Management.Robert J. Latino has been advocating holistic Reliability and RCA approaches around the world for over 38 years and has taught over 10,000 students in them. Mr. Latino is co-founder and developer of the the original PROACT® RCA Approach.Books by and with Robert J. LatinoAsset Operations: The Future of Maintenance, Reliability & Operations. (Chan, Ryan. May.2022. c.111 pp., 978-0-578-28780-5) - Contribution by Robert Latino.Lubrication Degradation: Getting Into the Root Causes. (Mathura, Sanya. Latino, Robert. December 2021. c. 147 pp., ISBN 978-1-032-17157-9, Taylor & Francis)Root Cause Analysis: Improving Performance for Bottom Line Results (5th Ed., June 2019, c. 331 pp., ISBN: 13:978-1-138-33245-4, Taylor & Francis)The PROACT Quick Reference Guide. (September 2020. c. 92 pp., ISBN-13: 978-0367517380, Taylor & Francis)Patient Safety: The PROACT Root Cause Analysis Approach (2008, c. 272 pp., ISBN 9781420087277, Taylor and Francis), Error Reduction in Healthcare: A Systems Approach to Improving Patient Safety (2nd Ed. March 2011, c. 416, ISBN: 9780470502402, Jossey-Bass, (contributing author)The Handbook of Patient Safety Compliance: A Practical Guide for Health Care Organizations, (2005, c. 350 pp. ISBN 0-7879-6510-3, Jossey-Bass) - (contributing author)Nurse Communication: Safe Care, Positive Workplaces, & Rewarding Careers, 2015, c. 256 pp. ISBN-13: 978-0-8036-3945-4, F.A. Davis. (Contributing Author)Mr. Latino has also applied the PROACT methodology to the field of Terrorism and Counter Terrorism via a published paper entitled “The Application of PROACT RCA to Terrorism/Counter Terrorism Related Events”.