Manage overall operations of regional location. Responsibilities include full P&L for location, including accurately forecasting revenue and expenses, meeting established budgets, managing direct reports and contract sub-labor in all areas including customer service, warehousing, scheduling, accounting, installation and service, maintain accurate and proper inventory levels to drive sales, support service and wholesale verticals and monitor and provide training for all health and safety programs.

Manage the day to day operations of Ohio Third Frontier Business Incubator; provide direct support of organizational mission to identify potential technology start-up companies, work with and provide business counseling to companies as they develop business and customer value propositions, assist in accessing capital, resources and talent as the companies develop and grow towards generating positive income flow and position themselves for future growth. Daily responsibilities include; develop company lease contracts, collect and interpret client company financials and data, identify and provide insight to intellectual property and technical aspects of products, provide timely reports to satisfy funding and granting organizations including the State of Ohio, and other stakeholders as needed, identify facility maintenance needs – schedule and direct maintenance staff including direct involvement in repairs, identify facility upgrades needed to accommodate new tenants or tenant growth.Notable achievements during tenure:• Assisted CEO in retirement of significant debt over 5 years. • Increased the number and scope of events and training seminars available to tenants and regional entrepreneurs. • Coordinated $250K roof repair and replacement project of the facility. Monitored status of work and brought in $15K under budget.• Public speaker at national conferences and regional conferences and local events in the fields of social media marketing, marketing strategies and facility management. • Assisted and counseled startup companies resulting in multiple patents issued, over $35M in sales and over $6M in capital raises.The Braintree Business Development Center is a non-profit regional entrepreneurial assistance organization supporting small businesses in Northeast Ohio.The opportunity to see an idea go from the back of a napkin to generating sales is "WAY COOL"

Contributed to virtually entire scope of business development, operations and production initiatives; daily regimen included one or all three aspects of sales, technical and/or facility-oriented activities. Operated as both internal and external technologist supporting/maintaining company production systems and providing technical assistance to clients. Filled in during absence of production manager to coordinate and supervise scheduling of manufacturing processes.Assumed comprehensive IT department role as network administrator, vendor liaison, help desk support, and web master, network architecture and remote office applications.Originally brought in as Packaging Engineer and employed electrical-mechanical training from military to maintain a variety manufacturing process equipment including labeling and packaging equipment in addition to overall facility and support equipment including high-pressure air systems, vacuum systems, chill water and HVAC systems and clean room used in video tape production process.Notable achievements during tenure;• Contributed to penetration and expansion of markets by identifying potential growth areas, developing marketing campaigns, executing sales calls, and developing and allocating sales quotes.• Improved production and lowered costs by employing systematic method of reviewing materials used in production process.• Contributed to the design and implementation of two products into marketplace including PhotoLabel a photographic method of labeling and decorating digital disc media and PhotoLabel for the visually impaired, a method of labeling and decorating digital disc media with braille.• Spearheaded investigation and resolution of harmonic distortion problem in the electrical system problem.• Negotiated several significant contracts including setting specifications, purchasing and installation of production equipment.• Lead transition and upgrade and of IT hardware, software and network in response to Y2K issues.

Throughout tenure, circulated various assignments as department manager overseeing electrical, plumbing, building materials, lumber, and front end operations in addition to lead sales associate and floating specialist; dispatched to several locations to spearhead several store launches as department head including multi-departmental responsibilities of area manager, liaison between store/sales manager and department heads. Overall responsibilities included store opening/closing, customer service, sales (cash and credit transactions), retail floor merchandising and inventory management, store/facility maintenance, operations consistency, problem resolution, • Scheduled, supervised and evaluated performance of 4-40 employees ranging from sales floor associates to cashiers to department managers including application review, interviews and training.• Recognized performance, knowledge, quick ability to excel in assignments and quickly elevated to positions of increased responsibility consistently exceeding sales and gross margin goals. Contained payroll costs and maximized sales by maintaining proper department staffing.• Instrumental in coordination of several vendors used as suppliers resulting in improved quality and quantity of stock and lower costs.