Responsible for Build, deployment, migration, change work, patch work, and slip stream in cloud based Exchange 2007, 2010, and 2013 environments. Additional experience Blackberry, Proofpoint Archiving, Exchange, SQL, domain controllers and Public Folder servers. Rectified scripts, wrote bugs, and contributed to the build documentationValidation work includes messaging troubleshooting and network/trust troubleshooting.

Member of a team supporting 3000+ end users. Provided support for network, Exchange email, printing, software, and hardware. Responsible for new computer imaging and old computer re-imaging. Warranty replacement part ordering and installs. Created and setup new users and administered IT policy training.Provided Citrix end user support. Supported a hybrid Novell – Microsoft network.

Administered domain users and Microsoft Exchange accounts. Designed and deployed Microsoft Group Policies for all users and computers for ease of management. Provided solutions for multiple projects simultaneously in order to meet quarterly goals. Opened remote offices and companywide OS and Exchange upgrades. Provided primary 24/7 support for 300+ user network including desktops, laptops, servers, printers, network infrastructure, and telecommunications. Provided primary phone support for remote offices and employees working from home through VPN. Built a test environment and used it for all migrations and roll outs. Installed finance database servers. Setup VPN tunnels to remote offices. Reduced computer install times by creating new images which combined models and automated procedures traditionally done post image. Wrote procedures and network policies for technician reference as well as customer reference. Provided detailed reporting of our environment using Altiris Reporting.

Supported and administrated clients on both Microsoft NT/2000/2003 domain based networks and Netware architectures. Responsible for Exchange 5.0 administration and domain administration. Repaired, serviced, setup, and supported a wide variety of servers, desktops, laptops, printers, burn stations, and scanners for 500+ employees. Responsible for tape backup systems, disaster recovery, and off site storage. Supported remote users including VPN, FTP, and Web Access. Installed and supporting development tools including MS Visual Studio, Perforce, Alien Brain, Sound Forge, Maya, all Adobe products, Debabelizer, proprietary in house tools, and many others. Managed company hardware and software. Archived data and imaged hard drives. Administration of the phone systems

Supported and administrated clients on both Microsoft NT/2000/2003 domain based networks and Netware architectures. Responsible for Exchange 5.0 administration and domain administration. Repaired, serviced, setup, and supported a wide variety of servers, desktops, laptops, printers, burn stations, and scanners for 500+ employees. Responsible for tape backup systems, disaster recovery, and off site storage. Supported remote users including VPN, FTP, and Web Access. Installed and supporting development tools including MS Visual Studio, Perforce, Alien Brain, Sound Forge, Maya, all Adobe products, Debabelizer, proprietary in house tools, and many others. Managed company hardware and software. Archived data and imaged hard drives. Administration of the phone systems