Robert Lopes Email & Phone Number

Dallas, Texas, Us

Responsible for the Storage Infrastructure at 40 hospitals across nine states, coordinating the engineering, design, configuration, implementation, management and support activities for the enterprise storage and backup systems at the Steward Health Care Data Center and Hospital Facilities that comprise Steward Health Care.Provide technical leadership for the modernization of storage for highly scalable, highly available infrastructure with logical and geographical redundancy, while providing cost effective storage with capacity on demand.Guide storage engineering team in advanced storage administration tasks – proactively monitoring the performance of storage systems to prevent issues and to provide end users with reliable connectivity, maintenance of current code levels on all storage platforms.Provide technical guidance and recommendations to other members of Steward IS Department and staff involved in system deployment as pertaining to present or proposed business procedures or problems to define data storage needs.Built out CyberVault for Enterprise Data Protection Project.Designed Enterprise Data SAN Hardware refresh and coordinated Switch migrations at both Data Centers.

Dallas, Texas, Us

Designed World Class Storage Infrastructure Solutions incorporating Dell Technologies PowerMax, XtremIO, PowerScale, VPLEX, RecoverPoint and Data Domain for one of the largest Meditech Deployments in the world.Migrated Meditech environment from VMAX 40K to VMAX AFA and VMAX AFA to PMAX 8000 without application disruption. Transformed Meditech ISB and IDR from local array based snapshots to a distributed MetroPoint solution.Designed Storage Requirements for Legacy IBM Environment to Dell Technologies, coordinating migration efforts.

Dallas, Texas, Us

Designed Storage Infrastructure for the Enterprise Transformation Project and coordinated all Storage Related activities to migrate all data with no or minimal downtime out of old Date Center to two new Data Centers while hospital system quadrupled in size.Upon joining Steward, transformed Steward’s EMC storage environment from a problematic environment redesigning it with minimal downtime to follow EMC Best Practices directly resulting in no outages due to bad practices.Coordinated File Environment migration efforts from NetApp to Celerra and then from Celerra to PowerScale.Designed SAN Switch environment on Director Class Brocade switches and coordinated migration from Department Switches to new environment.EMC Proven Professional Certifications Achieved:Information Storage and Management AssociateCloud Infrastructure and Services AssociateVNX Implementation Engineer SpecialistVNX Systems Administrator SpecialistXtremIO Systems Administrator SpecialistVPLEX Systems Administrator SpecialistSymmetrix Systems Administrator Specialist

Round Rock, Texas, Us

Responsible to take the lead in the timely analysis of potential product defects identified either reactively through formal escalations or proactively from hands on experience. Working cross functionally with other engineering teams to create action plans to close defects and/or information gaps. Proactively improve both the quality and usability of the new storage array products.• Drive technical issues to resolution per objectives leveraging effective root cause analysis.• Document resolution strategies and results accurately and with engineering rigor in provided issue tracking tools.• Communicate effectively with diverse audiences – regional Technical Support teams, Engineering teams, technology partners, and/or Customers.• Escalate engineering issues to appropriate development teams and/or technology partners.• Make high-quality contributions via New Product Introduction (NPI) deliverables as defined by corporate process.

Basel, Baselstadt, Ch

Senior Storage Consultant responsible for more than one petabyte of heterogeneous storage capacity spanning over 20 arrays supporting a SAN environment consisting of 150 fibre channel attached application servers and nine VMware farms; multiprotocol multi-vendor NAS environment; and a disk and tape backup environment. Responsibilities included vendor management, internal client relations, project management of multiple simultaneous projects, budget analysis and forecasting, performance tracking, capacity planning, disaster recovery and business continuance.• Identified storage stability issues. Developed and executed plan of action to resolve all issues. Effort was recognized by senior management with “Excellence Award”.• Managed and maintained storage environment that doubled in size yearly, growing from 150TB to over 1PB in less than four years with a limited budget.• Established policies and procedures for storage environment based on vendor “Best Practices”.• Developed Oracle ASM storage strategy, initiative became global standard.• Collaborated on Home Drive (H:) and Group Drive (G:) migration project. Effort was recognized by senior management with “Excellence Award”.Storage Hardware included EMC CLARiiON Storage Arrays (3 x CX4-960, CX700), EMC Celerra NAS Arrays (3 x NS80, NS704), Network Appliance (3 x 3140), Isilon (IQ-10000XS, IQ-6000X, IQ-36NL), Data Domain (2 x 690, 580), Acopia ARX (2 x ARX-6000, ARX-500), Cisco MDS (2 x MDS 9509), 8 VMWare clusters (52 nodes).

Chantilly, Va, Us

Senior Consultant in the Storage industry. Responsibilities included project planning, implementations, SAN and NAS residencies, and storage assessments. • Analyzed multi array SAN storage environment for major performance problems. Identified three issues, corrected two issues and developed long term strategy to address third issue. • Performed storage assessment on an environment consisting of SAN, NAS and ESX infrastructure. Identified several issues and formulated corrective action plan for customer.• Implemented storage arrays for multiple customers. Created and documented initial environment. Provided training and knowledge transfer to customer

Us

Senior Consultant in the Storage industry. Responsibilities included project scoping and planning, implementations, SAN and NAS administration, storage assessments, mentor new Engineers, and participation in the Storage Practice meetings and “Wizards Forum”. • Long term residency at a large financial brokerage firm. Designed, planned and implemented new infrastructure.• Residency at US headquarters of large international pharmaceutical company. Managed daily operations. Performed troubleshooting and support for ongoing issues.• Developed and collaborated on Installation Qualification project at major Storage Manufacturer.• Implemented storage arrays for multiple customers. Created and documented initial environment. Provided training and knowledge transfer to customer.

Montreal, Qc, Ca

Round Rock, Texas, Us

Senior Quality Assurance EngineerPrincipal designer of 2000 sq ft Celerra QA Lab. Interfaced with Engineering, Facilities, Purchasing, Customer Service and Marketing to coordinate design and delivery requirements. Designed $25M state of the art NAS test lab utilized by 30 QA test engineers consisting of core network switches from 10 different vendors, including Cisco, Nortel, Foundry and Extreme Networks, into a single multi-VLAN, multi-subnet LAN consisting of 10,000 nodes of ethernet, gigabit ethernet, FDDI, and ATM over copper and fiber technologies. Managed all aspects of establishing lab including dealing with temperature control, space planning, vendor delivery and deadline challenges.Design Verification Test EngineerTest engineer for the Celerra File Server, EMC’s network attached storage (NAS) product, during early product development. Worked closely with two test writers and 12 microcode developers to test and resolve product issues. Principal network designer for DVT lab. Designed expanded testing network for the DVT group including logical switch topology design, physical switch interconnection and associated naming conventions. Developed moving plan to migrate to new building with minimal down time while maintaining aggressive test coverage.Quality Assurance EngineerPerformed regression testing on Symmetrix storage platform in the Storage Area Network (SAN) environment.Design Verification Test EngineerLead DVT Engineer for EMC Harmonix Disk Storage on IBM AS/400 platform. Performed System regression testing and disk subsystem functionality testing. Recreated Customer problems when necessary.Awarded “EMC MVP of the Month” for Engineering.

Bs, Electronic Engineering Technology

Ba, Political Science

Education record