Bob Menendez Email & Phone Number

United States

Program management responsibility for project planning, delivery, budgets, issue resolution, deployment and support utilizing internal resources and external vendors.• Simultaneously led multiple efforts to update applications, convert data and integrate systems for a successful conversion of a legacy HR and Finance system to a modern cloud solution of Workday.• Responsible for managing the redesign and movement of an on-prem legacy system into an Azure cloud environment via an Agile delivery model.• Working with business partners, product owners and technology teams to design and deliver new and enhanced system functionality. • Experience leading the delivery of multiple efforts from the creation of project charters through implementation and support.• Vendor management including contract negotiations, execution of contracts and delivery of SaaS products and custom application builds.

Greater St. Louis Area

Business Development and Delivery - Director Delivery Director for ThreeBridge Solutions in the St. Louis market focused on building the brand, growing market share, increasing revenue, and retaining talent. • Establish, build, and maintain relationships with clients and consultants to drive and deliver business objectives.• Relationship building and account management led to doubling revenue across my portfolio of clients after the first year.• Collaborate with companies regarding personnel solutions to help deliver IT roadmaps.• Report creation and data analysis to identify changes needed in strategy and approach for accelerating growth in the market.

Greater St. Louis Area

Member of the Senior IT leadership team responsible for program management, application delivery and production support of all IT systems. Focused on assisting in the execution of the business strategy, improving customer experience, increasing revenue and stabilizing the IT ecosystem.• Direct accountability for $18 million-dollar annual budgets, resource planning, project execution, application support and leadership of dispersed team members supporting multiple business partners and priorities.• Program Management and Quality Assurance leadership across the IT organization for a $30+ million-dollar system conversion that included third party integrations and changes to client facing front-end applications. Responsible for managing the IT efforts including identifying, tracking, monitoring, and removing program level issues.• Partnered with IT leaders and Business Owners to deliver product roadmaps to improve application functionality and stability. • Responsibility for all Quality Assurance test planning, resource management, timelines, and execution activities for multiple concurrent programs across the Business and IT roadmap.• Volunteered for additional responsibility leading the Application and Environment Support team during a crucial time of system conversion. Implemented changes that removed impediments and improved accountability resulting in a reduction of outstanding environment issues to its lowest level after 2 weeks.• Leadership within Agile and Waterfall methodologies to continuously deliver application software for banking, trading, wealth management, financial advisors, and customer support.• Member of the Agile Oversite Committee (IT and Business) responsible for defining, implementing, and monitoring an Agile transformation across IT and business organizations.• Graduate of the inaugural Scottrade Leadership Development Program designed and administered by Washington University’s Executive Program in St. Louis, MO.

Charlotte, North Carolina Area

Senior Manager (Global Technology and Operations) Led global performance engineering teams supporting Consumer Segments and Corporate Staffing business lines.Senior Manager (Global Risk Investment and Treasury Technology (GRITT)) Created a centralized shared services department in the GRITT division. Streamlined capabilities, tools, staffing which improved support with a new out-sourcing vendor while reducing cost. Senior Manager (Consumer and Small Business Banking Technology)Directed a global workforce supporting testing of the e-Commerce division with applications focused on user interfaces and user experience for millions of on-line and mobile banking customers.Senior Manager (Consumer and Small Business Banking Technology) Led global performance testing teams supporting the e-Commerce division which delivered quality applications via web access for banking customers.

Dallas, Texas

Led teams focused on performance testing, tool development, tool support and automation testing. Implemented process improvements and increased focus on training that led to improved performance measurements.

Greater Atlanta Area

Led teams through a merger, network/switch conversion and billing system integration. Charged with validating switch capabilities and billing integrity across the network.

St. Louis, Mo / Dallas, Tx

Obtained experience through multiple positions in application development, testing, project management, business systems analysis and team management. Promoted several times starting as a Process Specialist before leaving as a Senior Business Manager.