Bob Mirman Email & Phone Number

Founded by Bob Mirman in 1984, Eliant is one of the most successful customer-experience management firms in the nation. With specialization in the residential building arena, Eliant assists hundreds of the largest builders, lenders, escrow firms, property/association management firms, and design centers in the consistent delivery of extraordinary buyer and borrower experiences."Eliant Certified" is an honor earned by only a few firms whose representatives have not only completed the rigorous customer experience training regimen, but have proven their skills by scoring consistently high on Eliant's ongoing surveys of all their customers. Earning Eliant's Bronze, Silver, or Gold Certified designation is a clear signal to your consumers and B2B clients that your firm's stated commitment to customer satisfaction is backed up by demonstrable performance metrics. (More below)Eliant's "Blueprint for the Ideal Homebuying Experience" is followed and revered by hundreds of highly successful private and public firms in the home building industry. One of the nation's largest lenders has improved its customer survey ratings from 81% (i.e. bottom third of the 52 lenders ranked by Eliant) to 94% in just 17-months, and is now "Eliant Silver Certified."Contact rmirman@eliant.com or call 949-533-4006

Listed skills include Marketing, Leadership, Contract Negotiation, Real Estate, and 46 others.