Bob Moss Email & Phone Number

In this most recent role, I led and mentored a global engineering team to ensure timely delivery of properly configured and maintained compute and storage resources. Here, I facilitated internal application containerization and orchestration solutions for the complete Facebook family of products and services. I also directed a 15-member international team of production engineers, overseeing daily operations and collaborative efforts to achieve organizational goals. Furthermore, I established and maintained open lines of communication among cross-functional teams to meet business requirements.Notable Achievements:• Elevated team health and delivery velocity through proactive issue identification and implementation of solutions. Improved team morale, optimized delivery pipeline, and enhancements to road mapping process.• Spearheaded initiatives for enhanced reliability and scalability of critical systems, resulting in a significant (40%+) increase in the number of systems under management without adverse effects.• Established and managed 24x7 escalation processes, ensuring seamless on-call support for critical systems.• Played a pivotal role as a member of the incident manager on-call rotation (24x7), ensuring swift resolution of system events for Core Systems.• Technical Scope: MacOS, Python, JavaScript, Linux (Ubuntu).

San Jose, California, Us

Nutanix enables IT teams to build and operate powerful multi-cloud architectures. Our Enterprise Cloud OS software melds private, public and distributed cloud operating environments and provides a single point of control to manage IT infrastructure and applications at any scale.In this role, I designed, developed, and delivered a modern data analysis model for key pipeline systems that enabled quick identification of friction points in the SDLC. I developed and managed 24x7 escalation processes and support for the global engineering organization. Moreover, I directed a distributed team of engineers and data scientists to enhance overall work efficiency.Key Accomplishments:• Improved stability, predictability, velocity, and scalability of crucial systems within the product delivery pipeline, leading to a remarkable 50% reduction in build and test times.• Expedited issue resolution by spearheading cross-functional teams from across the organization and vendors.• Technical Scope: MacOS, Python, JavaScript, AWS, Tableau.

San Francisco, Ca, Us

San Antonio, Texas, Us

Import.io delivers a SaaS product that enables users to convert the mass of data on websites into structured, machine readable data with no coding required. While serving as a Vice President Engineering, I directed design, development, delivery, and production support for all Import.io products, reporting directly to the CEO. The SaaS products, catered to both multi and single tenant needs and empowered customers to collect and analyze internet-based data. In this role, I contributed as a key member of executive leadership team, influencing strategic decisions and aligning product development with organizational goals. I headed a globally distributed team of 17 professionals, including data scientists, release and quality assurance engineers, ensuring seamless collaboration and efficient project execution.Proudest Achievements:• Introduced two new market products and significantly enhanced an existing SaaS offering, resulting in substantial revenue growth and improved customer acquisition and retention.• Initiated and led the South Bay React/Redux meetups, enhancing engineering team’s visibility and expanding candidate pool. This initiative markedly improved talent identification and recruitment capabilities.• Implemented strategic changes to AWS utilization, resulting in reduced monthly costs while concurrently accommodating increased load, showcasing a cost-effective and scalable infrastructure strategy.• Expanded technical capabilities of engineering team, fostering a healthier engineering culture that positively impacted team dynamics and productivity.• Technical Scope: MacOS, Java, Python, JavaScript, AWS (Linux Ubuntu), Selenium, AngularJS, React, Redux.

San Francisco, California, Us

Hearsay Social is the leader in social business for the financial services industry, helping advisors and agents efficiently and successfully use social media. Tens of thousands of financial services professionals worldwide use Hearsay Social every day to compliantly communicate with their customers on top social networks, including Facebook, LinkedIn, Twitter, and Google+In this past role, I provided strategic direction and leadership in the design, development, and delivery of the Hearsay family of products, a suite of multi-tenant SaaS solutions aimed at revitalizing advisor-client interactions in the financial services sector.Significant Contributions:• Launched three innovative products in market- Hearsay Sites, Hearsay Messages, and Hearsay 360 – contributing significantly to the company’s product portfolio expansion.• Instituted and staffed a new development center in Seattle, WA, expanding company’s operational footprint and fostering a geographically diverse talent pool.• Assembled and staffed mobile (iOS & Android) development team, aligning resources with the demand for cutting-edge mobile solutions.• Advocated for a culture of quality, introducing monthly “Spring Cleaning Days” to reinforce and maintain high standards in product development and delivery.• Embraced strategic process changes in AWS utilization, resulting in substantial monthly cost savings exceeding $20K while simultaneously accommodating increased operational load.• Technical Scope: MacOS, Python, JavaScript, AWS (Linux Ubuntu), Selenium, React, Redux.

San Francisco, Ca, Us

In this past position, I spearheaded a full spectrum of core engineering and engineering operations, encompassing build and release, quality engineering, program management, developer tools, localization, and test automation. I led a globally dispersed team of approximately 250 individuals, including around 50 contractors, and effectively managed an annual budget exceeding $48M. I directed platform engineering team, delivering pivotal multi-platform technologies for Mozilla’s Firefox and Firefox offerings.Key Highlights:• Accomplished several promotions to greater leadership roles such as Senior Director of Engineering (2011), Vice President of Engineering Services (2012), and Vice President, Platform and Chief of Engineering Services (2013).• Spearheaded pivotal improvements to slash product cycle times, orchestrating a transformation that accelerated delivery cadence from 18 months to just 6 weeks. Implemented an in-line patch review process and introduced a test automation framework that revolutionized platform delivery, reducing timelines from months to mere days.• Fueled seamless integration of continuous integration into the cloud, orchestrating a transition from a traditional setup with thousands of machines to an AWS-based solution that resulted in a remarkable $120K in monthly cost savings, the closure of two co-location facilities, and a quadrupling of the load on the continuous integration system.• Held a leadership role to drive advancements in the open web, particularly in areas such as DOM, web API, networking, security, privacy, rendering, layout, JavaScript, accessibility, performance, and web development.

San Francisco, Ca, Us

San Francisco, Ca, Us

San Francisco, Ca, Us

I was serving as the first Steering Committee Chairman of the Open Web Device CRB, an independent third-party certification for devices to meet API compliance and minimum performance benchmarks for Open Web devices.

Sunnyvale, Ca, Us

• Responsible for Quality Engineering, Release Engineering and Service Engineering for Yahoo’s e-Payment platform which supports over $600M of annual revenue across 20+ business units.• Drove a consistent improvement of release quality as measured by post release issues reported.• Led the implementation of performance and scalability testing.• Implemented metrics for measuring and tracking project progress, quality and execution velocity• Successfully implemented a leveraged model of QA utilizing both local and offshore (India) QA resources.• Led the creation of the payments platform in a new collocation site, and the subsequent live BCP fail over of the payment platform to the new collocation site.• Member of the cross company leadership teams for QA and Operations for Yahoo.

Us

• Responsible for a development budget in excess of $8 Million.• Responsible for the timely delivery of high quality products to Packeteer’s enterprise customers.• Drove research and analysis initiatives of products’ existing architecture, product defect history, defect backlogs, customers’ new requirements, and competitive space to get executives approval for a new product roadmap• Successfully developed and executed re-factoring project plan based on the new product roadmap to build scalable, robust and quality products while serving existing and new customers• Implemented metrics for measuring and tracking project progress and execution velocity• Led high quality feature and maintenance releases to meet customers’ commitments• Introduced quarterly maintenance releases to address customers’ issues to bring higher level of customer satisfaction.• Worked cross functionally across the entire company to enable delivery of high quality products across the full spectrum of product lifecycle.• Led customer visits in support of sales and support resulting in additional sales and greatly increased customer satisfaction.

Us

Raleigh, Nc, Us

• Directed Quality Engineering, Web Engineering, Technical Publications, Release Engineering, Information Technology (Internal data systems e.g. Oracle ERP, CRM, Sales Force Automation, Self-service applications) development, customization, quality assurance, end-user support, and deployment, Information Systems (Networking, helpdesk and related services), and Telephony, on a global basis.• Responsible for annual budget in excess of $15 Million.• Staffed and budgeted for all departments under my direction.• Managed the deployment of web-based self-service HR and Expense Reporting, Sales Force Automation, and Project Accounting.• Made both tactical and strategic decisions for the company, as a member of the executive staff.• Oversaw the integration of six acquisitions (300+ persons, 15+ offices)• Managed the vendor relationships for capital equipment and services (Oracle, Dell, AT&T, Cisco, etc…)

Raleigh, Nc, Us

Joined RedHat as the result of their acquisition of Cygnus Solutions

Dulles, Virginia, Us

Joined Netscape as a result of it's acquisition of Portola Communications

Houston, Texas, Us

Education record

Psychology