Robert Otten

Robert Otten Email and Phone Number

Service Delivery Manager @ Riverstrong
Lockport, IL, US
Robert Otten's Location
Lockport, Illinois, United States, United States
Robert Otten's Contact Details

Robert Otten personal email

n/a

Robert Otten phone numbers

About Robert Otten

Strong Technical Leader with over 39 years’ experience in the IT industry including 27 years in a leadership position with a proven record for leading teams, processes, projects while managing budgets, clients, vendors, purchase orders and all field services deliverables including desktop and mobile support.Specialties: Leadership, Vendor Management, End User Compute, Desktop Support, Talent Acquisition and Employee Management

Robert Otten's Current Company Details
Riverstrong

Riverstrong

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Service Delivery Manager
Lockport, IL, US
Website:
riverstrong.tech
Employees:
21
Robert Otten Work Experience Details
  • Riverstrong
    Service Delivery Manager
    Riverstrong
    Lockport, Il, Us
    View
  • Andromeda Technology
    Technology Stategy Adviser
    Andromeda Technology Oct 2024 - Present
    Lockport, Illinois, United States
    Providing support for all Client Success Managers (CSMs) and Relationship Success Managers (RSMs) at Andromeda Technology Solutions in support of our MSP clients.
    View
  • Stefanini North America And Apac
    Global Service Delivery Manager
    Stefanini North America And Apac Oct 2022 - Aug 2024
    Chicago, Illinois, United States
    Responsible for Global delivery of all Field Services to Kraft-Heinz
    View
  • Wipro
    Service Delivery Manager
    Wipro Aug 2021 - Oct 2022
    Chicago, Illinois, United States
    Program Manager for Wipro in support of NiSource to provide EUC support for Client Services, MDM and SCCM throughout the US.
    View
  • D2M
    Service Delivery Manager
    D2M Dec 2020 - Aug 2021
    Chicago, Illinois, United States
    Program Manager for new business partnering with Tata Consultancy Services (TCS) to provide dispatch support for Client Services and Network Smart Hands for Exelon in Chicago and Baltimore area.
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  • Hcl Technologies
    Regional Manager
    Hcl Technologies May 2019 - Dec 2020
    Greater Chicago Area
    Regional Manager for HCL supporting the British Petroleum Global Contract for the Americas Field Services and MyITBar support.
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  • Dxc Technology
    Delivery Manager - End User Field Services
    Dxc Technology Apr 2017 - Feb 2019
    Greater Chicago Area
    Field Services Leader for Desktop Management, Mobility and Workplace Service in support of all client end user functions managing multiple leaders, multiple vendors and over 140 direct reports supporting over 20 different client accounts across the US and Canada
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  • Hewlett Packard Enterprise
    Delivery Manager - End User Field Services
    Hewlett Packard Enterprise Nov 2015 - Apr 2017
    Greater Chicago Area
    View
  • Hp
    Delivery Manager - End User Field Services
    Hp Aug 2008 - Nov 2015
    Greater Chicago Area
    View
  • Electronic Data Systems
    Delivery Manager - End User Field Servies
    Electronic Data Systems Jun 1997 - Aug 2008
    Greater Chicago Area
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  • Electronic Data Systems
    Information Specialist
    Electronic Data Systems Jul 1990 - Jun 1997
    Greater Chicago Area
    Account Focal for multiple accounts in the Midwest region responsible for delivery of all desktop services to account management team including all support and maintenance of PO's for OEM equipment as well as all personnel for end user desktop supportProvided leadership and managed support in developing multiple projects for accounts in the Chicago, IL area using a Systems Life Cycle methodology
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  • Electronic Data Systems
    Systems Engineer
    Electronic Data Systems Aug 1985 - Jul 1990
    Greater Chicago Area
    COBOL IMS/DB2 programmer supporting multiple applications across the Chicago area
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Robert Otten Skills

It Service Management Vendor Management Technical Support It Operations It Outsourcing It Management Service Delivery It Strategy System Deployment Incident Management Outsourcing Disaster Recovery Infrastructure Itil Hp Products

Robert Otten Education Details

Frequently Asked Questions about Robert Otten

What company does Robert Otten work for?

Robert Otten works for Riverstrong

What is Robert Otten's role at the current company?

Robert Otten's current role is Service Delivery Manager.

What is Robert Otten's email address?

Robert Otten's email address is ro****@****ech.com

What is Robert Otten's direct phone number?

Robert Otten's direct phone number is (312) 662*****

What schools did Robert Otten attend?

Robert Otten attended Depaul University.

What skills is Robert Otten known for?

Robert Otten has skills like It Service Management, Vendor Management, Technical Support, It Operations, It Outsourcing, It Management, Service Delivery, It Strategy, System Deployment, Incident Management, Outsourcing, Disaster Recovery.

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