Bob Phelps Email & Phone Number

Uk

Knowledgeable, experienced lighting professional specialising in the rail & infrastructure sectors.A solutions focused Senior Key Account & Business Development Manager whose progressive career has been based upon a platform of knowledge & sales growth success working with leading organisations & innovative product providers.A B2B & B2C sales expert with extensive account management & business development skills, possessing the ability to provide complex technical product solutions to both major private & public sector organisations in the construction marketplace. Skilled in developing innovative strategies to optimise revenue, by clearly defining & delivering the clients key requirements. An effective Account Manager with the essential skills required to secure strong mutually beneficial growth, revenue & profitability.Proven in the delivery of dynamic upselling strategies for technical product solutions, enhancing contract efficiency through both business optimisation & effective analytics. Keen eye for detail, successfully negotiating commercial contracts & bids to secure revenue & profit objectives. Strong senior stakeholder engagement skills. Exceptional at identifying strategic channel opportunities and managing complex sales cycles (bid feasability, design, planning & construction). A self starter & motivator with excellent communication & interpersonal skills. Solid product & market knowledge with multiple sectors, especially strong in rail, infrastructure & energy markets with C level contacts.

Swansea, Wales, United Kingdom

United Kingdom

To promote INDO within the Rail market, establishing them as a key lighting manufacturer and supplier.Develop and manage opportunities and customers within the Rail market across the UK and wider.

Hoddesdon, Hertfordshire, United Kingdom

Main purpose of my role is to develop and implement sales policies and business plans for business development accounts in the rail and UK infrastructure market segments, in order to exceed key business objectives.I promote DW Windsors products and services to a wide and varied client base, from train/freight operating companies (T/FOC), infrastructure clients and consultants working on their behalf, along with contractors at all tier levels.In undertaking the role and to exceed set targets and KPI's, the need for me to liaise with other parties at governmental, industry trade bodies, employees (trade unions etc.), user associations right down to passenger level is a key requirement, allowing me to be successful in my role.I am also tasked with identifying and collaborating with stakeholders to provide innovative solutions to industry challenges, these may take the form of adapting current or providing new products to collaborating with other solutions providers with the aim of offering an integrated solution that benefits all parties.

United Kingdom

ALC was the first business to introduce the significant benefits of extruded aluminium lighting columns into UK, and has gone on to become the leading supplier of these products in the country. • Currently leading ALC's foray into the rail and infrastructure markets in the UK, Europe and the America's, introducing specialist products which will aid in cost reduction, minimise disruption to infrastructure users and improve operational health and safety. • Was approached by ALC to conceive and develop the sales strategy for the business, building a “go to market” strategy that clearly defined to potential clients the advantage the excellent product and technical support the business offered. • Shaped the sales strategy and documentation the business needed, building a new tender package to deliver the technical and commercial requirements of large clients (including Local authorities and the Highways Agency). • Successfully tendered the first street lighting PFI, specifying aluminium lighting columns.• Won this major long term local authority bid, becoming the specified solution for all their contractors. • Engaged the client fully, winning the bid not on low price, but on quality, sustainability, product and service excellence.• Conceived and implemented a distributor network throughout the UK & Ireland.• Instigated & led the company re-branding project and over saw the associated marketing activities.

Swansea, United Kingdom

Having identified the benefits of offering tailored customer leads, to maximise the productivity of a direct telephone sales campaign, took the business case to several major on and off shore call centre sales operations.• Was immediately offered contracts to provide the service defined by several large operators.• Swiftly set up a start up enterprise to assist businesses with procurement of this outsourced service. • Won the required accreditation from the Direct Marketing Association for both data lead supply & validation.• Performance was such, quickly grew the business, winning multiple contract from overseas clients attempting to increase the profitability of their business when targeting the UK market.

Swansea, United Kingdom

NTL (Virgin Media) is one of the UK’s leading communication businesses, with major cable, broadband and wire TV & internet offer to its 5 million UK customers.• Targeted the NTL business as a key career move, securing several promotions within the first year, based on the excellent results delivered.• Was selected to set up and manage sales and service contact centres in the UK, India and the US.• Project managed the design, build and implementation of an electronic sales portal for sales administration and order fulfilment.• Produced and delivered comprehensive training packages for internal and external sales & service centres.• Results secured resulted in being head hunted by the Sales Director of the underperforming “OffNet” operation at NTL (Virgin Media. • In a 24 month programme, transformed the division’s performance from the poorest performing to the fastest growing Division in the group, securing over 10K new customers a month, with a successful new sales strategy.

Swansea, United Kingdom

• Reduction of variable costs through competitive negotiating with key suppliers.• Development and implementation of central database for staff and supplier administration.• Strategic review of operation and how we could add value to the current contract to the benefit of all parties.