Bob Pigott Mba Email & Phone Number

England, United Kingdom

Hemel Hempstead, England, United Kingdom

Member of the CAE Senior Leadership Team, responsible for the integration of Novus Networks into CAE Technology Services, leading Environmental Social Governance (ESG) strategy and overseeing all strategic programmes and governance within the company.

Member of the Senior Leadership Team, responsible for Commercial Strategy, Supply Chain, Bid Management and Commercial & Sales Operations.

Member of the CAE Senior Leadership Team and responsible for leading and developing the Sales Enablement teams across the business including:• Technical Presales• Customer Experience (CX)• Bid Management• Vendor Management• Procurement & Supplier Relations

Leading the CAE Presales and Managed Service teams, driving technology and managed service strategy and engaging directly in significant customer acquisitions.

Watford, United Kingdom

Responsible for restructuring, building and developing the Managed Service design, Transition and Service Management teams within CAE.

Watford, United Kingdom

• ITIL Service Architect working with CAE's sales teams in a direct customer facing role to design and build outsourced Managed Service proposals including commercial models, bid responses, and contract design and management. • Transition Manager for the onboarding of Managed Services into Service Operations.• Consultant in establishing functional ITIL practice improvements to the CAE service desk and expanding the CAE Service Catalogue to meet market demands.

Nottingham, United Kingdom

PSC Ltd is a boutique consultancy specialising in service innovation, strategy and programme delivery. We advise and help implement an organisations move from delivering standard support offerings to shared or fully managed service portfolios to their customers.Key areas of operation include:· Business and market analytics· Service design and implementation· Presales for IT Managed Service opportunities· Service transition· Bid… Show more PSC Ltd is a boutique consultancy specialising in service innovation, strategy and programme delivery. We advise and help implement an organisations move from delivering standard support offerings to shared or fully managed service portfolios to their customers.Key areas of operation include:· Business and market analytics· Service design and implementation· Presales for IT Managed Service opportunities· Service transition· Bid writing and management Show less

St Albans, United Kingdom

Sales and Business Transformation Director for the integration of Viglen into the XMA Group following acquisition in January 2014. Designed and implemented staff, system and process change management programme and completed an extensive organisational restructure. Responsible for a sales P&L of £50m+ and a team of 45 staff across 5 geographic locations including the Channel Islands. The sales and transformation programme included market and business analysis and implementing an… Show more Sales and Business Transformation Director for the integration of Viglen into the XMA Group following acquisition in January 2014. Designed and implemented staff, system and process change management programme and completed an extensive organisational restructure. Responsible for a sales P&L of £50m+ and a team of 45 staff across 5 geographic locations including the Channel Islands. The sales and transformation programme included market and business analysis and implementing an enhanced go to market strategy across a diverse technology set including building data analytics platforms for internal use and as a customer service proposition. Programme Director for the delivery of a £multi-million ICT refresh for the States of Guernsey Education Department. This included data centre migration, replacement of Cisco LAN’s and wireless infrastructure across 20 sites, user device refresh and Win8, Apple and Google deployment. I also set up and managed the governance structure in the use of localised, customer nominated third parties as part of the wider States of Guernsey Cisco WAN refresh. Show less

Nottingham, United Kingdom

Client and Programme Director for £multi-million outsourced service contracts including Multi-Academy Trusts and the States of Guernsey. Ownership and development of contracts, leading service reviews, contract negotiation and Programme Management of key projects including new build and ICT refresh programmes working with building and FFE contractors. Interim Service Delivery Manager for the States of Guernsey contract. Covered for a period of 6 months while the position was filled… Show more Client and Programme Director for £multi-million outsourced service contracts including Multi-Academy Trusts and the States of Guernsey. Ownership and development of contracts, leading service reviews, contract negotiation and Programme Management of key projects including new build and ICT refresh programmes working with building and FFE contractors. Interim Service Delivery Manager for the States of Guernsey contract. Covered for a period of 6 months while the position was filled. Working with the key customer stakeholders and the XMA Service Desk on service analysis and improvement, and management of on island 3rd party support partners.Bid Director for Department of Education Free School Programme. Leading the team on analysis and continuous improvement of bid submissions, commercial governance and vendor and technology selection. XMA were the no1. supplier on this government framework 2013 – 2015. Show less

Working within the Presales team as Bid Director securing complex £multi-million opportunities within the public sector. Collaborating with a range of in house and third party contractors and vendors we successfully secured ICT infrastructure contracts (£4m) based on multi tenanted hosted VDI (private cloud) solution with on-going managed services for 10 years. Secured Civica’s position on Microsoft’s global Technology Adoption Programme (TAP) for cloud computing (Office 365), providing… Show more Working within the Presales team as Bid Director securing complex £multi-million opportunities within the public sector. Collaborating with a range of in house and third party contractors and vendors we successfully secured ICT infrastructure contracts (£4m) based on multi tenanted hosted VDI (private cloud) solution with on-going managed services for 10 years. Secured Civica’s position on Microsoft’s global Technology Adoption Programme (TAP) for cloud computing (Office 365), providing significant early adopter advantage over competitors and raising Civica’s profile at a global level. Show less

Middlesbrough

Bid and Programme Director for accreditation on the Department of Education £400m 4 year ICT Procurement Framework. This was a 6 month accreditation process including theoretical and practical evaluations and assessment of all company functions including IT Solution design and delivery, contract management, managed service transition and support services.Working with the Presales team acting as Bid Director we secured £3m in new ICT infrastructure (Citrix VDI) and managed services… Show more Bid and Programme Director for accreditation on the Department of Education £400m 4 year ICT Procurement Framework. This was a 6 month accreditation process including theoretical and practical evaluations and assessment of all company functions including IT Solution design and delivery, contract management, managed service transition and support services.Working with the Presales team acting as Bid Director we secured £3m in new ICT infrastructure (Citrix VDI) and managed services business. I then acted as Programme and Client Director during successful delivery of the project. This included transitioning existing staff into a managed service contract via TUPE and setting up the managed service, agreeing service levels and performance indicators. Show less

Nottingham, United Kingdom

Programme Director for National Home Access Programme. Led multiple discipline project teams and working with key Central Government Body stakeholders to deliver £20m programme. This was a time critical project with significant potential business impact. Working with a cross-skilled team of engineers, developers, vendors and mobile data 3rd parties, the project was delivered on time and in budget with no interruption of business services. Developed and led strategy around managed… Show more Programme Director for National Home Access Programme. Led multiple discipline project teams and working with key Central Government Body stakeholders to deliver £20m programme. This was a time critical project with significant potential business impact. Working with a cross-skilled team of engineers, developers, vendors and mobile data 3rd parties, the project was delivered on time and in budget with no interruption of business services. Developed and led strategy around managed service business development and service delivery, including producing business case recommendations for company acquisition, resource structures, outsource services, customer solution proposition and technology development.Led and managed strategic service partner programme including recruitment and management of new and existing service partners. This included regular service review meetings and performance measurement across a variety of contracts ensuring that contractual Service Level Agreements were achieved, operational risks identified and managed, and that service credits or financial penalties were appropriately managed. Show less

Nottingham, United Kingdom

Responsible for all technical sales and technical architect teams within the business along with commercial and contract management of strategic framework agreements. This included ensuring that all solution sales opportunities were correctly identified, profiled, and appropriately resourced for the wider vertical market sales teams (Corporate, Emergency Services, NHS, and Education). Established, managed, and developed Technical Presales team introducing new technologies and service… Show more Responsible for all technical sales and technical architect teams within the business along with commercial and contract management of strategic framework agreements. This included ensuring that all solution sales opportunities were correctly identified, profiled, and appropriately resourced for the wider vertical market sales teams (Corporate, Emergency Services, NHS, and Education). Established, managed, and developed Technical Presales team introducing new technologies and service propositions to complement the existing portfolio.Responsible for company liability negotiations and OLA’s surrounding major contracts with Local Enterprise Partners, Customers, and commercial third parties; requiring working with legal and financial teams to mitigate risk to the business whilst achieving best commercial value and adhering to contractual Service Level Agreements. Show less

Nottingham, United Kingdom

Responsible for managing the lifecycle of leading products and technologies from key IT manufactures into national reseller and retail channels. Managed and grew a vendor portfolio representing in excess of £110m sales and profit of £4.5m per annum. Development of commercial procurement strategy including foreign currency hedge strategies, stock profile and control, supplier rebate impact, and marketing strategy.