Robert Pohlman Email & Phone Number

Arlington Heights, Il, Us

PMO Director

Worked as the liaison between fortune 50 IT departments and other Business Units to deliver and instill exceptional PMO best practices - Waterfall and Agile; gained from 20 plus years as a PMP project manager in data center builds, refreshes, migrations, and consolidations while managing multiple vendors with budgets in the tens of millions.Mentored project team subject matter experts, Business and IT members to enhance Order to Cash, MDM and Global Trade Compliance processes and systems to integrate with recently acquired (M & As).Captured and managed project Risks, Action Items, Issues and Key Decisions (RAID Log), including meeting minutes throughout project life cycle vis JIRA and Mirror Boards at Dropbox.Facilitated and managed program meetings and inspired team members to key decision points including phase gate approvals via collaborative meetings.Promoted life cycle ERP project management discipline and process improvement by adopting Governance and PMBK Compliance.Flexible, positive thinker that can find the way to get things down in a complex, dynamic and fast-moving environment.

Led strategic business units dedicated to enhancing clinical performance, elevating the patient experience, and driving value through data analytics and process improvement initiatives (projects). With an extensive background spanning over 15 years in healthcare operations and technology, I possess a consistent history of success in harnessing technology, data, and talent to cultivate high-performing, forward-thinking teams, fostering growth and operational excellence.

Houston, Tx, Us

Nuclear Power Plants IT infrastructure upgrades in the Northeast.

Franklin, Tn, Us

Spearheaded the creation of scalable operating models and integration processes for acquisition initiatives (projects) and electronic health record (EHR) migrations. Furthermore, I've championed the implementation of agile methodologies, data warehousing, big data solutions, and cloud computing platforms to bolster support for population health and value-based care model.

Lincolnshire, Il, Us

Data Center Transformations and Transitions, High-Tech Manufacturing Industry Managed Data Center vendors to execute a lift and shift data center relocation of newly acquired Motorola Solutions. Project budget was $13M broken out in phases. vCloud and EMC Extreme IOS implemented.

New Orleans, Louisiana, Us

Data Center Infrastructure Group, Power and Utilities IndustryApplied Project Management and executed the Citrix Performance Solution Project for the Entergy Enterprise Architecture Group. The project upgraded the Citrix XenApp 6.5. Provided MDM support for mobile devices, tablets, etc. (XenMobile). Resolved Remedy tickets that were escalated for Tier 3 support from the Service Desk.

Noida, Uttar Pradesh, In

Infrastructure PM working discovery and analysis assessments for the consolidations and migrations of UTi Data Centers.

Full Infrastructure Automated Patching -Risk based. Automation Maximized Integrated Vulnerability Management Program.Risk Based Patching and Configuration Management.Acquisition Integration Process Definition.Policies and Standards Architected for PCI Compliance.Tools used: Rally -Agile, Puppet, nCircle, and Qualys.Platform and Private Cloud based technologies: Red Hat, Linux, Windows, and Solaris on AIX.Targets: Front and Mid-Tier, Back Tier, Data Center Network Devices, and Dev/QA Environment Protection.

Lead program manager for two data centers builds total budget $11 million first year and $17 million currently proposed Vendors vetted and Assets Managed into inventory and maintenance tracking: EMC-vBloc, VMAX, VPLEX, VNX, ISILON technologies, SunGard- power allocations, floor layouts, Citrix-installed and balanced Netscalers, IBM –iSeries Foundation Flex series servers with v7000 storage, Cisco Switches 2k, 5k, 7k Nexus, UCS blade technology and all peripherals, HP standalone boxes, and CDW ordering, tracking, RMAs, and dispute resolutions. Installed 15 circuits –dedicated –dark fiber synchronous, replication, and MPLS. Mitigated vendor disputes and budgeting. Installed two mainframes each with 88700 storage. Created overall High Availability Healthcare Platform (HAHP) Project Plan and hit EVERY milestone date on time. The project was HMA’s number one priority project and came in under budget. Also, most recently assigned project manager to the Enterprise Application Performance Monitoring Project with The Harris Group a $5 million dollar project. Weekly duties: status meetings and reporting to Senior VP of Vendor Mgmt. and Operations, Director of Hospital Acquisitions, IT Director and ultimately weekly meetings with the CIO. Daily responsible for managing core group of VMware Engineers, Citrix, CISCO CCIE’s, Technical writers, Application Migrators for 13 Business critical applications.My background was to ensure the two DCs came in to production connected by dark fiber –CISCO ONS, with 99.9999 % up-time stretched with 70 TB LUNS for our first cluster with less than 1 ms latency. It was called the HAHP project ($12 Million). My EMC contacts daily for the past 16 months have been - John Munnilal pre-sales EMC , Rick Romo PM EMC, and various Engineers to get the VBLOC VMAXes -4 engines a piece, VPLEXes, AVAMARS (compression achieved 70 to 1), DD860s, BRS, and Networker – with Hank Sullivan of EMC.

Irving, Texas, Us

Lead Program Manager on $15 Million Data Center Re-Location for US Oncology (now McKesson Specialty Health) production environment for McKesson’s Data Center Transformation (DCT) group. Solely responsible to CIO on these activities: CISCO network design and implementation, Net Back-up and SAN solution with Sigma Solutions, created Small Move Add Changes (or SMACs) with facilities for power and space at the Drohan Data Center (DDC) in Rancho Cordova, CA, vendor negotiations with Hewlett Packard (HP) and Insight (Value Added Reseller) and entered assets in to CMDB with CAPEX and OPEX tracking for financials, signed and staffed over $600k in consulting work from Accudata and Citrix, responsible for monthly core staff accruals and forecasts of Capital and Expenses, signature authority for $10 Million in Hardware through One Source purchasing, detailed the on-going Change Management and Risk Log and created the bi-monthly stakeholders Power Point presentation on results for an audience including Board Members.

Round Rock, Texas, Us

Dell Services / Business & Technology Consulting SOW outlined a BAE Systems Data Center Consolidation (Government contract) from 46 sites down to three Dell Regional data Centers through use of the Transformation Manager™ an Asset Tracking and management tool. Completed site surveys and updated custom Dell CMDB portal for data collection and analysis. Polled Engineering and Business Group as to validity of data along with cross checks from IONIX (network testing) and Optnet (application interface testing) systems verification tools. Provided analysis to created logical server and application move grouping and work package for waves and groups. Technology included, virtual to virtual, physical to virtual, “swing” decommissioning, and leave behinds based upon exemption criteria. Team consisted of BAE senior IT personnel.

Chicago, Il, Us

Direct Liaison to the CIO. Planned and staffed 30 IT projects totaling a budget of 18 Millions dollars with 15 project managers as direct reports. Taught Clarity as the PM tool of choice.

Armonk, New York, Ny, Us

Data Center Moves for GMAC Globally, Network, Procurement, Branch Offices.Data Center Moves for Newell Rubbermaid.

London, Gb

Airline Agile Application SDLC and Network SME.

New York, Ny, Us

American Express Technologies, Randy Kupper PortfolioDirected the forecasting, project burn rates, risk mitigation and reporting on $19.6 million Technology Portfolio for seven Lines of Business (LOB) to Senior Vice President. Individually accountable for the Consumer Services and Business Services Technology (CSBST) Group with the authority and movement of $2.9million budget to six project managers responsible for 13 projects utilizing technologies: VB & JavaScript, C/C++, Java, and Active X Windows. Status Reports created in Power Point utilizing Excel Pivot tables and Macros in conjunction with Access Database Manipulations.Indentified, planned and executed the migration of over 200 American Express Java-based Web technologies and applications to a new distributed IBM 3-tiered reference architecture allowing consolidations of multiple WebSphere v6.0 applications to co-exist resulting in reduced server platform (Linux, Wintel, Solaris, AIX) cost.Coordinated and reported on the virtualization effort of over 100 Wintel server based applications and DB2 databases, while also identified and decommissioned 200 severs for a cost savings of $3 million dollars. Created a three-year technology road map for the upgrade of MQ Messaging technology for over 300 servers both in the distributed and Mainframe environments, completed 150 upgrades by managing the vendor IBM and American Express Project Managers and Application Owners through the all three environments–development, test, and production.

Us

Airport Automation Technology GroupAirport Automation Technology Senior Project Manager of the 24/7 crisis responses team with worldwide scope to prioritize tickets and create solutions to the software systems failures and troubleshoot until resolution by motivating and bringing together all necessary resources.Senior Project Manager handpicked by the CIO responsible for structuring, planning, developing, and driving the successful certification by means of the AGILE methodology (ScrumMaster) of 4 US Airways business critical applications in accordance with SITA and ARINC regulations for ultimate deployment in the airlines Common Use Environment. All four applications successfully certified on time before the merger between America West and US Airways.Readied and deployed the start-up of 15 seasonal Global airports. Duties included the coordination of airport managers and support engineers, network diagnostics, application testing, bridge calls for troubleshooting, reconfigurations, and 24/7 emergency support for the QIK Terminal Emulators.

San Francisco, California, Us

Enterprise Hosting Services GroupResponsible for designing the capture and automation of metrics around infrastructure estimates using CREST, ROM, and PTP methods. CREST cost estimates utilized all aspects of infrastructure delivery costs: Server Hardware, Software OS, Middleware Messaging, Back-ups, Storage, Licensing, Monitoring, Capacity Management, Network, Labor, Disaster Recovery, and Accounting Financials for all seven Wells Fargo lines of business.Direct liaison to Senior Financial Manager tasked with creating statistical models representing cost versus delivery metrics in the pursuit of data center consolidations, migrations, server decommissioning, and server virtualizations across all business units in the goal of reducing data centers and the number of total servers.

Armonk, New York, Ny, Us

IBM Global Infrastructure Delivery GroupScoped, obtained funding, and managed 13 American express infrastructure projects concurrently at any one time utilizing IBM project management methodology and workflow processes. As the end-to-end, Senior Project Manager staffed, tracked, and billed IBM resources according to project need such as Technical Solution Architects, Transition Engineers, and Capacity Planners.Responsible for setting project expectations and meeting IBM set delivery dates according to IBM/AmericanExpress SLAs. Weekly communicated with IBM portfolio manager the progress and milestones achieved by means of risk status reporting guidelines.Technology projects included datacenter consolidations, WebSphere server remediation from WAS 3.5.6 to WAS 5.1.1., new server builds and configurations, server capacity planning, addition of Storage Access Network (SAN), and Minor Website Enhancements. Technology knowledge required for project completions: MQ 5.3, Linux 2.1, Windows 2003, .Net, WebSphere 5.1.1., EMC storage and Tivoli Security Monitoring. Project Management tool set included project tracking and status reporting utilizing IBM’s eSES, EPIC, Rational Portfolio Manager, and Project Work Bench.

Global, Us

Project Manager on a 10 million dollar fixed price contract with Sears at the Hoffman Estates Corporate Head Quarters in Hoffman Estates, IL.Implemented standardized processes in compliance with CSC Catalyst methodology and CMM to exceed customer expectations in meeting the deliverable of remediation for 312 Sears’s applications to new component based technologies utilizing the .Net platform and enabling a desktop rollout to MS XP.Responsibility consisted of creating and managing a cross platform multi-server and storage access network development lab in the US while managing an offshore team of 15 resources.As Project Manager of the technology lab, created Workflow Diagram Systems that helped to organize, execute, monitor, and coordinate the flow of work orders as they pertained to over 300 applications being upgraded by a distributed global project team.Assigned to Zurich Financial, Hoffman Estates, IL.Managed 4 projects concurrently, the largest project, a tier 1 business critical project- PLATO, $ 6 million dollars Data Center Consolidation and Relocation. Duties included project leadership, definition, requirements gathering, and cost estimation for winning the fixed bid contract.Migrated, Consolidated, and Virtualized over 300 applications consisting of over 700 servers. VMWare was the virtual machine model adopted as the CSC reference architecture for all virtualizations.As the Senior Project Manager, responsibilities included the engagement of CSC technical resources and hands-on implementation of the network and CRITICAL INFRASTRUCURE PROTECTION standards required of consolidating two Data and Operation Centers in to one in compliance with SARBANES OXLEY.Completed the CSC intensive, and industry recognized, Project Management Operation Simulation (PMOS) training in the Catalyst methodology

Singapore , Sg

Senior Project Manager with United Airlines on special assignment to Star Alliance to redesign and help set technology strategy (.Net) for a seamless service approach giving a market identity to one of the first airline alliances.Coordinated SAS Airlines and SAS IT Group personnel and vendor Goldenware Travel Technologies in Stockholm to prototype mobility and wireless products channeled through the Star Alliance website to create a seamless service strategy for Star Alliance.After the Palm OS travel schedules were developed, tested, and approved, a launch was coordinated with Marketing and Sales Directors to build brand recognition through the Star Alliance website. Leveraging this success gained CIO approval to initiate the research and development of the Pocket PC OS as well as theRIM Blackberry for Wireless Travel Look-Up Schedules, which were the first to market not just in airline alliances but also ahead of individual airlines.During the 9/11 crisis, as the Web portal Director, took the initiative to authorize Goldenware Travel Technologies to create downloadable PDF travel schedules published on the Star Alliance website for the international business travelers as IATA schedules were changing faster than individual airlines could publish. As a result, these flight schedules in their quality and quickness to access worldwide created a sense of reliability and progressiveness thus lending credibility to Star Alliance as a real value added organization other than just a rewards program.Delivered presentations to various CEOs of Star Alliance partner airlines on the current success of the web portal and outlined its technology and product growth strategy.

Atlanta, Georgia, Us

NCR Government Systems, Professional Services West CoastManaged all aspects pertaining to installations of NCR ATMs on 50 US Navy ships-project name was ATMS at Sea II, a $5 million dollar project, at Pearl Harbor, and San Diego for the CINCPACFLT. Details included on site ship surveys, managing third party vendors, and union shipyard workers, obtaining security clearances, dry dock kick-off meetings, coordination with ships’ Disbursing Officers and senior personnel at US Naval Inventory Control in Mechanicsburg, PA.Presented by NCR the “Excellence in Management” award for successful problem solving and customer satisfaction regarding the ATMs at Sea Project installations, by anticipating and adjusting to meet the ever- changing schedules of the US Naval CINCPAC fleet. Maintained the NCR P&L by cost effective delivery of materials and project work to achieve a 100% rating in on-time and service satisfaction by customer.As an Implementation Coordinator on the $ 65 million dollar Intel Server Sales Account, demonstrated a detailed level of organization and technical problem solving skills by re-organizing the delivery and installation process of three hundred plus complex high-end rack server systems at seven Intel Corporation locations in the USA.Increased on-time installations from 75% to 99% in less than 6 months, achieved NCR promotion to overall implementation manager, which then included international sites.

Bs, Management

Masters Certificate, Global It Pm

Biology, Pre-Medicine/Pre-Medical Studies

Associate'S Degree, Mathematics And Computer Science

Bachelor'S Degree, Business Administration And Management, General