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Experienced Senior Technical Support Specialist with a demonstrated history of working in the information technology and services industry. Strong information technology professional skilled in IT Management, Strategic Technology Planning, Routing and Switching.
Clarence Central School District
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Director Of TechnologyClarence Central School District Oct 2015 - PresentClarence, NyDesign, configure, manage and monitor network consisting of ~110 switches, 7 routers, ~454 access points, ~95 servers. Manage department and staff to ensure effectiveness and efficiency.Manage IT work flows and all projects involving the departmentImplement new inventory system, its policies and proceduresStrategically plan hardware deployments for future online testingDelegate help desk requests to field techniciansManage iObservation and eDoctrina datasetsPlan for the future use and management of mobile devicesCreate custom programs to meet needs as required using ASPX, PHP, HTML and other languagesProvide remote support to faculty and staff as neededImplement and Support Spiceworks for help desk administration and automationMaintain SCCM 2012 to remotely deploy software packages, updates, anti-virus and various reporting featuresEvaluate and recommend new technologies for the school district to invest inMonitor network traffic and bandwidth usage with Cisco NAM 2204, Solarwinds, Cisco PrimeConfigure, Monitor and Support Cisco 2960X, 4500X, and 4507RMaintain and support Lightspeed internet filtering systemTrain staff on latest hardware and softwareManage Network Access Control with Aruba ClearPassMaintain and monitor Aruba wireless devices and controllersProvide technical support to the Superintendent and his staffSupport VMware VSphere infrastructure and servers withinMaintain and enhance monitoring software for all networked equipment for alarming and visual alerts
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Lead Network System Programmer/AnalystUniversity At Buffalo (Ub) Jul 2015 - Oct 2015Buffalo, NySupport and develop applications for the Network and Classroom Services department.Manage DHCP scopes using InfobloxManage CA Spectrum OneClick network monitoring systemUtilize Remedyforce to communicate client needs to proper resources/groupsSupport Network Access Control for ResNet with Bradford Campus ManagerCreate SNMP monitoring graphs using CactiManage scripts that compare network configurations within SVN (version control system) -
Microcomputer Technical Support SpecialistClarence Central School District Jan 2013 - Aug 2015Clarence, NyDesign, configure, manage and monitor network consisting of ~98 switches, 7 routers, ~130 access points, ~75 servers. Strategically plan hardware deployments for future online testingDelegate help desk requests to field techniciansManage iObservation and eDoctrina datasetsPlan for the future use and management of mobile devicesCreate custom programs to meet needs as required using ASPX, HTML and other languagesProvide remote support to faculty and staff as neededImplement and Support Microsoft SCSM 2010 for help desk administration with custom web interfaceSetup SCCM 2012 to remotely deploy software packages, updates, anti-virus and various reporting featuresEvaluate and recommend new technologies for the school district to invest inMonitor network traffic and bandwidth usage with Cisco NAM 2204Configure, Monitor and Support Cisco 2960S, 3750X, and 4507RMaintain and support Lightspeed internet filtering systemTrain staff on latest hardware and softwareDesign and implement school owned and BYOD wireless infrastructure throughout the districtManage Network Access Control with Bradford Campus ManagerMaintain and monitor Meraki and Aruba wireless devices and controllersProvide technical support to the Superintendent and his staffSupport VMware VSphere 5 infrastructure and servers withinImplemented The Dude monitoring software for all networked equipment for alarming and visual alerts
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Microcomputer Decision Support SpecialistClarence Central School District Sep 2010 - Jan 2013Configure, manage and monitor network consisting of ~75 switches and routers, ~35 access points, ~75 servers. Manage field technician staff to ensure help desk efficiency. Prioritize and Delegate help desk requests to field techniciansProvide remote support using Ultra VNC and/or Remote DesktopDesigned, Implemented and Manage entire System Center 2012 infrastructure to deploy software packages, updates, help desk and preventative maintenance and systems management.Schedule nightly tasks in Faronics Core and Deep Freeze Console to allow machines to get updatedMonitor network traffic and bandwidth usage with Cisco NAM 2204Configure, Install, Monitor and Support Cisco 2960S, 3750X, and 4507RMaintain Lightspeed internet filtering systemTrain staff on MS Office 2010 and Windows 7Manage Network Access Control with Bradford Campus ManagerConfigure and monitor Meraki wireless devices and controllersProvide technical support to the Superintendent and his staffPrimary support technician for Nutrikids Food Service system for cafeterias across the districtSupport VMware VSphere 4 infrastructure and servers withinImplemented “The Dude” monitoring software for all networked equipment for alarming and visual alerts
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Network AdminZiphany, Llc May 2010 - Sep 2010Manage data center and back office test environment of consisting of ~75 servers. Design and implement VMware infrastructure. Monitor services and the performance of virtual and physical servers. Configure servers into clusters for failover and redundancy. Ensure data continuously flows in, gets logged, and is processed accordingly.
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It Specialist/Systems AdministratorU.S. House Of Representatives Dec 2006 - May 2010Administer 200 Network devices with approximately 125 users. Duties included gathering requirements, setup and support of new equipment and software. Network support included configuration and maintenance of servers, backup logs, Blackberry services, general printer support, and security. Responsibilities also included coordinating services between Congressional offices and private vendors, drafting technology plans, creating and maintaining technology budgets. -
Computer TechnicianCircuit City Aug 2006 - Dec 2006Provided technology-related product advice based on client’s requirements, performed computer support and repair, hardware and software installations (on-site and off-site), virus removal, PC sales assistance, and trained new PC Technicians.
Bob Raineri Skills
Bob Raineri Education Details
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Computer Science - Information Systems
Frequently Asked Questions about Bob Raineri
What company does Bob Raineri work for?
Bob Raineri works for Clarence Central School District
What is Bob Raineri's role at the current company?
Bob Raineri's current role is Director of Technology at Clarence Central School District.
What is Bob Raineri's email address?
Bob Raineri's email address is rr****@****ols.org
What is Bob Raineri's direct phone number?
Bob Raineri's direct phone number is +171640*****
What schools did Bob Raineri attend?
Bob Raineri attended Coastal Carolina University.
What skills is Bob Raineri known for?
Bob Raineri has skills like Windows 7, Network Administration, Servers, Computer Hardware, Vmware, Windows, Windows Server, Wireless Networking, Cisco Technologies, Microsoft Office, Html, Css.
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