Bob Ress

Bob Ress Email and Phone Number

I am a technology and customer support professional with over 6 years of experience with distributed team environments. I drive superior client satisfaction and brand loyalty through extensive knowledge and empathy. @ Regency Technologies
Bob Ress's Location
Ravenna, Ohio, United States, United States
Bob Ress's Contact Details
About Bob Ress

I have over 6 years of experience in customer and technical support at Support Dot Com, including handling supervisor escalations. There I have become familiar with many remote and collaboration tools such as MS Teams, Zoom, Pidgeon, and Spark. I developed many of my problem-solving, communication, and leadership skills in my work as a science teacher, where I taught physical science, special needs science, physics, and chemistry. I worked with staff, students, and parents in school events, and I was the freshman class advisor, responsible for coordinating fundraising and other class activities.I received my MBA in management and strategy at Western Governor’s University. I have been an informal student for many years as well, doing independent study in marketing.I have done some independent consulting and some part-time office work with local businesses, including a small construction company. I managed the websites, marketing, social media, and email, and handled billing and invoice entries in QuickBooks (2009).I have 5 years of experience as a packing and shipping supervisor at Decker Fasteners. In my main role there, I managed out-plant process shipping and receiving as well as preparing bills of lading and export papers for shipments. In addition, I assisted in implementing and adapting a new operations software system (Manage2000.) I also planned production work orders to ensure stock was on hand for order fulfillment. I used MS Office products extensively in this position, particularly Excel, Outlook, and Word. While at Decker, I assisted in the MRP aspects of implementing enterprise management software.

Bob Ress's Current Company Details
Regency Technologies

Regency Technologies

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I am a technology and customer support professional with over 6 years of experience with distributed team environments. I drive superior client satisfaction and brand loyalty through extensive knowledge and empathy.
Bob Ress Work Experience Details
  • Regency Technologies
    Computer Hardware Technician
    Regency Technologies Aug 2022 - Present
    Stow, Ohio, United States
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  • Support.Com
    Premium Support Technician
    Support.Com Sep 2015 - Aug 2022
    Remote
    Remote home networking support
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  • Integrated Logistics Services Inc.
    Customer Service Agent
    Integrated Logistics Services Inc. Feb 2014 - Oct 2014
    Wooster Oh
    View
  • Flexalloy / Acument Global Technologies
    Warehouse Tech
    Flexalloy / Acument Global Technologies May 2008 - Feb 2009
  • Decker Fasteners, Ltd.
    Shipping Supervisor
    Decker Fasteners, Ltd. May 2002 - Jul 2007
    Fasteners for industry, chiefly automotive.
    View
  • Maplewood Career Center
    High School Science Teacher
    Maplewood Career Center Jul 2000 - Jun 2001
    Ravenna, Ohio
    • I taught five sections of “Principles of Technology” applied physical science course.• I taught one section of Special Needs Science.• I worked with staff, students and parents in school events.
  • Caldwell High School
    High School Science Teacher
    Caldwell High School Jul 1999 - Jun 2000
    Caldwell Exempted Village
    • I taught 1 section of HS Physics, 2 sections of HS Chemistry and 3 sections of Physical Science.• I was the freshman class advisor, responsible for coordinating fundraising and other class activities.
  • Sta-Warm Electric
    Shipping
    Sta-Warm Electric 1990 - 1992

Bob Ress Skills

Social Media Seo Social Media Marketing Online Advertising Social Networking Online Marketing Facebook Blogging Microsoft Office Sem Microsoft Excel Public Relations Management Marketing Coaching Search Engine Optimization B2b Strategic Planning Search Engine Marketing Youtube Customer Relations Excel

Bob Ress Education Details

Frequently Asked Questions about Bob Ress

What company does Bob Ress work for?

Bob Ress works for Regency Technologies

What is Bob Ress's role at the current company?

Bob Ress's current role is I am a technology and customer support professional with over 6 years of experience with distributed team environments. I drive superior client satisfaction and brand loyalty through extensive knowledge and empathy..

What is Bob Ress's email address?

Bob Ress's email address is bo****@****ort.com

What schools did Bob Ress attend?

Bob Ress attended Western Governors University, Kent State University.

What are some of Bob Ress's interests?

Bob Ress has interest in Halloween, Nerdy Type Toys, Computers And Networking, Education, Local Seo.

What skills is Bob Ress known for?

Bob Ress has skills like Social Media, Seo, Social Media Marketing, Online Advertising, Social Networking, Online Marketing, Facebook, Blogging, Microsoft Office, Sem, Microsoft Excel, Public Relations.

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