Bob Ress Email & Phone Number

I have over 6 years of experience in customer and technical support at Support Dot Com, including handling supervisor escalations. There I have become familiar with many remote and collaboration tools such as MS Teams, Zoom, Pidgeon, and Spark. I developed many of my problem-solving, communication, and leadership skills in my work as a science teacher, where I taught physical science, special needs science, physics, and chemistry. I worked with staff, students, and parents in school events, and I was the freshman class advisor, responsible for coordinating fundraising and other class activities.I received my MBA in management and strategy at Western Governor’s University. I have been an informal student for many years as well, doing independent study in marketing.I have done some independent consulting and some part-time office work with local businesses, including a small construction company. I managed the websites, marketing, social media, and email, and handled billing and invoice entries in QuickBooks (2009).I have 5 years of experience as a packing and shipping supervisor at Decker Fasteners. In my main role there, I managed out-plant process shipping and receiving as well as preparing bills of lading and export papers for shipments. In addition, I assisted in implementing and adapting a new operations software system (Manage2000.) I also planned production work orders to ensure stock was on hand for order fulfillment. I used MS Office products extensively in this position, particularly Excel, Outlook, and Word. While at Decker, I assisted in the MRP aspects of implementing enterprise management software.

Listed skills include Social Media, Seo, Social Media Marketing, Online Advertising, and 18 others.