Bob Ross Email & Phone Number

Birmingham, Al, Us

Hoover, Alabama, United States

Hoover, Alabama, United States

Hope for Autumn Foundation’s mission is to provide new hope and assistance for families battling childhood cancer, to support innovative research in childhood cancer therapies, and to increase community awareness of childhood cancer and cutting-edge treatment options.

Hoover, Al

As a Representative with the Northwestern Mutual Financial Network, Bob Ross works with clients to identify their financial security needs and then focuses on solutions that can help make their goals a reality. Bob relies not only on his own knowledge and experience, but also calls on the expertise of a team of specialists available through the Network. Visit Bob's Web site at bobross.nmfn.com for additional information.

Oversaw a 20% increase in working nurse count over Q1 2010 in a flat industry.Production Employee of the Year, 2007Report directly to President; collaborate with other key staff to set company goals and direction.Set individual Account Manager's production goals; review results, coach through issues, conduct quarterly and annual reviews.Work with Directors of Nursing, Chief Nursing Officers and Staffing Coordinators at 200 client facilities for placement of travel nurses. Negotiate bill rates and terms with hospitals in conjunction with Client Development Managers.Identify, address and resolve customer problems and concerns.

Traveled on-site to support pre- and post-implementation technical issues relating to Aperio Software system and other banking technology systems.; Integral link between company and end-users; first point of contact challenged to identify and resolve software issues for various products. Assigned priority and tracked all technical issues; reviewed and evaluated progress, and updated customer with ongoing status. Key Achievements. Developed best-practices to coordinate software implementation across multiple departments. Directed all phases from workflow to conversion rollout.Introduced extended hours program, which increased coverage to 12-hour shift accommodating West Coast customers-assessed team skills, gained consensus and spearheaded rollout.Due to exceptional performance continually gained new responsibility and promotions

Manage software conversion process from inception to completion, an 8-12 week process overseeing a team of 4-5 bankers.Meet multiple project deadlines involving software implementation. Team Leader, On-site EducationLead and administer on-site projects centered on bank education and the utilization of core banking software.Focus on customer service by customizing training programs and software to meet bank's needs.Communicate with key bank personnel and support staff through meetings and presentations.

Promoted to manage and direct several multi-faceted projects; defined project roadmap and timelines, established goals and facilitated round table meetings with CEO's and Presidents. Oversaw and directed team of five bankers throughout all phases of projects to ensure attainment of deadlines. Delivered on-site training for core banking software; defused crisis situations and resolved complex problems.In earlier role, collaborated with customers to assess needs and develop strategies to lead on-site implementations. Provided pre- and post support to resolve problems and guide customers through often tedious and stressful circumstances. Combined Key Achievements. Optimized training effectiveness by improving customer service through customized training programs and software requirements for each bank.Successfully completed more conversion projects at one time than any project leader and set the record for most conversions in one quarter. Created and introduced User Manuals for system processes.

Promoted to manage $100K inventory; drove new business development and key account management; oversaw vendor and product sourcing. Led cold calling effort within Orlando area, and achieved notable customer growth and satisfaction. Assessed customer needs, identified product solutions, and sourced parts. Processed purchase orders, reviewed quotes and handled all A/P and A/R. Supervised three staff.Earlier Account Management role on call 24/7; managed Universal Studios Florida account. Managed and serviced 70 vendor maintained inventory sites including Island of Adventure, City Walk and Universal Studios, and 50+ contacts. Managed inventory control systems within branch location. Key Achievement. Increased active accounts by 20% and sales by 30% rising from $50k to $65k in 5 months by executing effective client visits and instituting a hard-hitting strategic marketing plan.