Ibrahim Sabbah Email & Phone Number

Kuwait

In this exciting role, I’ll be overseeing some of the most dynamic brands in the industry:- Forthing Automotive, bringing innovation and style to the forefront.- JMC Automotive, a leader in commercial vehicles.- Al Safqa Used Cars, shaping the future of the pre-owned market.- Automak Rental, with a fleet of over 15,000 vehicles.- Zongtong Buses, driving mass transportation forward.- Eagle, the future of electric golf carts and utility vehicles.And another 2 Automotive brand joining the Group in Q4 !

Kuwait

• Co-founded WatchGP in Kuwait, combining a passion for automotive and Formula One to create a community-driven platform.• Developed innovative strategies to engage users and enhance the race-watching experience.• Implemented marketing campaigns to grow the brand and increase user engagement.

Enaya Insurance

responsible for Enaya Insurance Co. branding, social media, product marketing, promotions, lead generation and building online sales channels and affinity programs. Additionally, he will be responsible for customer relationship management and call center

• Streamlined business processes and enhanced customer relationship management.• Coordinated daily operations, optimized workflows, and oversaw CRM systems.• Analyzed data to improve customer satisfaction and retention.• Implemented process improvements and collaborated with various departments.• Utilized effective communication and organizational skills for success.

Kuwait City

• Took the lead of Enaya Insurance Operations (claims, Front desk, customer service, Messengers and distributions)• Managed to apply, manage and update Al ghanim operations policy. • Steering committee member / Salesforce dot com project.

Kuwait

I was promoted and moved from front desk to operation office with additional responsibilities: Luxury vehicles pre- inspection VIP’s Accounts manager and touch point.Motor recovery(settlements – Insurance company relations & brokers relations-).

• Front desk claims processing and customer touch point • Analyses the claim and decide whether it is covered by the policy• Appoint insurance loss adjusters and private investigators when required• Manage long-term claims and reassess them regularly• Make recommendations for the settlement of claims• inform clients if claims are accepted and how they will be allocated• organize payments to clients• organize the repair or replacement of lost items• make sure all enquiries and payments are dealt with quickly• keep clients' files updated• record payments made and received• asses payment invoices and process payments• motor claims survey