Bob Sinsky Email & Phone Number

Austin, Texas Area

Elected to temporarily put my career on hold in order to be the fulltime primary caretaker of my two aged parents. That commitment in now behind me and I am looking forward to re-entering the workforce with a renewed level of focus and energy. During my journey with my parents I developed additional patience, inquisitiveness and understanding of other people’s wants, needs and concerns. Additionally, I continued to enhance my problem solving and communication skills while working my way… Show more Elected to temporarily put my career on hold in order to be the fulltime primary caretaker of my two aged parents. That commitment in now behind me and I am looking forward to re-entering the workforce with a renewed level of focus and energy. During my journey with my parents I developed additional patience, inquisitiveness and understanding of other people’s wants, needs and concerns. Additionally, I continued to enhance my problem solving and communication skills while working my way through the complexities of the current healthcare and medical insurance industries.I believe that my seasoned analytical and people skills, in addition to my significant management skills and experience, are applicable to any business, Information Technology or other. I look forward to a new opportunity to apply these skills in a dynamic, people oriented work environment. Show less

Austin, Texas Area

As System Enhancement Manager, oversaw 10 business analysts, developers and testers, in a distributed global environment, implementing enhancements to a large on-line property and casualty insurance system. As a Senior Project Manager, oversaw contractor development of internet based insurance product to be used by external agencies and agents selling commercial liability insurance. Owned overall responsibility for developing and managing the project plan and ensuring that vendor met… Show more As System Enhancement Manager, oversaw 10 business analysts, developers and testers, in a distributed global environment, implementing enhancements to a large on-line property and casualty insurance system. As a Senior Project Manager, oversaw contractor development of internet based insurance product to be used by external agencies and agents selling commercial liability insurance. Owned overall responsibility for developing and managing the project plan and ensuring that vendor met deliverable schedules. Also provided Program Management support in development of PMO processes. Previously led the detailed requirements definition for Property, Crime and Inland Marine insurance software. Utilized Microsoft Office suite, MSProject, and SharePoint as project management tools. Interfaced with Development team in Shanghai, China and Test team in Mumbai, India. Show less

Eleven years with Keane holding positions at increasing levels of responsibility over time. Positions included Senior Principal Consultant, Senior Program Manager, Project Officer, Director of Service Delivery, and others. Postions described below from 1996 - 2007 are a sample of various held at Keane during that time period.

• Responsible for successful delivery of all projects and services provided to customers in Houston and Dallas, with a technical staff peaking at 130 and annual revenue of $21M. • Re-energized staff morale in the Houston office though redefinition of team roles and responsibilities, reorganization of staff and redistribution of workload among the management team. • Rebuilt midlevel management team in Houston to accommodate expected workload based on economic turnaround. This… Show more • Responsible for successful delivery of all projects and services provided to customers in Houston and Dallas, with a technical staff peaking at 130 and annual revenue of $21M. • Re-energized staff morale in the Houston office though redefinition of team roles and responsibilities, reorganization of staff and redistribution of workload among the management team. • Rebuilt midlevel management team in Houston to accommodate expected workload based on economic turnaround. This strategic approach to gathering and preparing seasoned delivery resources allowed for successful and timely ramp-up and/or management of several significant outsourcing projects. • Responsible for ramp-up and eventual oversight of first Houston based outsourcing project delivered from Keane’s off-shore ADC in Noida, India.• Oversaw development of technical, cost and management portions of all proposals presented out of the Texas service area. Show less

• Led the successful turnaround and completion of a distressed $1.5 M application development project for the State of Texas. Installed as the Senior Manager after Keane re-engaged with client, ending a 3 month stop-work hiatus. Upon identifying and assembling a new delivery team, implemented and enforced rigorous project management procedures, in particular as it related to issues and scope management. Successfully turned around and managed the relationship with disenchanted client… Show more • Led the successful turnaround and completion of a distressed $1.5 M application development project for the State of Texas. Installed as the Senior Manager after Keane re-engaged with client, ending a 3 month stop-work hiatus. Upon identifying and assembling a new delivery team, implemented and enforced rigorous project management procedures, in particular as it related to issues and scope management. Successfully turned around and managed the relationship with disenchanted client, resulting in final acceptance of application. Successful resolution of project saved Keane nearly $1M in performance bond and other late delivery penalties.• Prior to taking over responsibility for project recovery, conducted project assessment to determine root causes of project problems and then took lead role with corporate executive management team and legal department to develop, negotiate and implement make-well plan. Show less

• Monitored schedule and financial status of all projects delivered out of the Houston branch office. Worked with Service Delivery Managers and Project Managers to realign and conduct make-well of under-performing projects.• Conducted Service Delivery Manager and Project Manager mentoring to build Houston service delivery capability and to standardize delivery processes across all projects.• Managed the development of, or provided management oversight to the development of… Show more • Monitored schedule and financial status of all projects delivered out of the Houston branch office. Worked with Service Delivery Managers and Project Managers to realign and conduct make-well of under-performing projects.• Conducted Service Delivery Manager and Project Manager mentoring to build Houston service delivery capability and to standardize delivery processes across all projects.• Managed the development of, or provided management oversight to the development of competitive bids and proposals.• Participated in sales and marketing activities with special focus on project risk management and program management. Show less

Developed project governance and management operational structures and processes for Freddie Mac. New project management and governance procedures were designed to enhance the success in management of the IT applications portfolio and meet IT governance and control objectives as defined by COBIT 4.0.Developed Project Office charter and procedures. Established mentoring program.

• Managed the 2007 Stabilization Program for EA, the leading independent developer of interactive software for advanced entertainment systems. The program comprised over sixty projects that included hardware, software, communications and process upgrades. The upgrade of these systems was in support of ordering and shipping systems that are critical to the successful distribution of EA’s large portfolio of video games, such as The Syms. Program budget was in excess of $3.2M. •… Show more • Managed the 2007 Stabilization Program for EA, the leading independent developer of interactive software for advanced entertainment systems. The program comprised over sixty projects that included hardware, software, communications and process upgrades. The upgrade of these systems was in support of ordering and shipping systems that are critical to the successful distribution of EA’s large portfolio of video games, such as The Syms. Program budget was in excess of $3.2M. • Developed program charter, and established program management structure and processes. • Responsible for development of management documentation such as reporting dashboard, status/financial reports, risks and issues. • Led weekly status meetings reporting to the VP of Operations and Infrastructure and the VP of Applications. • Management of the overall planning effort resulted in successful on-time shipment of Madden 2007 video game, the largest revenue generating product for EA. Show less

• Relocated by Keane corporate to take overall responsibility for the service delivery organization and all projects delivered out of the Austin, Texas office.• Upon arrival, evaluated the schedule and financial status of all projects. Reorganized and reallocated staff to get problematic projects back to financial and schedule-related health. Managed client expectations as reorganization took place.• Reorganized delivery management team. Process included evaluating skills of the… Show more • Relocated by Keane corporate to take overall responsibility for the service delivery organization and all projects delivered out of the Austin, Texas office.• Upon arrival, evaluated the schedule and financial status of all projects. Reorganized and reallocated staff to get problematic projects back to financial and schedule-related health. Managed client expectations as reorganization took place.• Reorganized delivery management team. Process included evaluating skills of the delivery management team, reallocating management responsibilities, releasing unqualified staff. Identified first line management staff for additional training and mentoring in order to build strong delivery management capability. • Established processes with recruiting, sales, and employee development staff to effect efficient flow of information and enhance the utilization of staff.• Reinvigorated the morale of delivery staff and restored confidence in branch management. Show less

• Established the function of Project Office within the Baltimore branch. Developed and implemented processes to establish a fully functioning project office to monitor all projects executed out of the branch. • Assisted branch management in implementing a change of business model from one of providing staff augmentation services to one of delivering service based projects. Efforts included educating branch management with regard to definition of project scope, how to monitor project… Show more • Established the function of Project Office within the Baltimore branch. Developed and implemented processes to establish a fully functioning project office to monitor all projects executed out of the branch. • Assisted branch management in implementing a change of business model from one of providing staff augmentation services to one of delivering service based projects. Efforts included educating branch management with regard to definition of project scope, how to monitor project deliverables and schedule against budget. Also assisted in identifying and implementing processes and infrastructure that allowed the branch management team to support projects in the field.• Implemented corporate initiative to have 3 projects assessed at level 3 against the Carnegie Mellon Software Engineering Institute’s Software Capability Maturity Model (CMM). This typically takes 24-36 months to achieve. Three projects were certified in less than one year. Show less

• Made significant contributions in the accelerated growth of this startup management consulting company that grew from a staff of 30 employees to over 450.• Managed a satellite office, including administrative staff and office infrastructure. • Managed the operations and growth of the Acquisition Branch from inception to a staff size of forty.• Participated in various activities associated with developing the corporate infrastructure to handle a quickly expanding… Show more • Made significant contributions in the accelerated growth of this startup management consulting company that grew from a staff of 30 employees to over 450.• Managed a satellite office, including administrative staff and office infrastructure. • Managed the operations and growth of the Acquisition Branch from inception to a staff size of forty.• Participated in various activities associated with developing the corporate infrastructure to handle a quickly expanding organization while continuing to manage technical projects.• While handling branch management functions, spent two and a half years as project manager for an $11.5M acquisition support and program management project in support of the FBI.• Developed a corporate analysis plan to evaluate the organization and management structure. Changes were in support of an organization that had gone through several years of high growth including designation as Washington’s fastest growing technology company for 1993. Show less