Bob Snyder

Bob Snyder Email and Phone Number

Director | Development | Architecture | Product Management | Enterprise Applications | Business Intelligence | Big Data | Cloud Solutions @ Vasion
Bob Snyder's Location
Las Vegas Metropolitan Area, United States, United States
Bob Snyder's Contact Details
About Bob Snyder

DIRECTOR / SR. MANAGEREnterprise Application Development | Product Architecture | Communications | Business Intelligence | Data Warehousing | Cloud & SaaS SolutionsHighly accomplished Director and Architect experienced in leading product organizations in building SaaS and Enterprise grade solutions. Skilled at bridging business and technology with experience in leading product definition, design, implementation, and support across multiple industries including Financial, Customer Service, Communications and Healthcare. Expertise evaluating native functions and determining when customize or build an external solution to support business requirements, while providing an integration of enterprise data on the back end. A change agent for process and technology, with the ability to understand business needs and translate those needs to flexible and resilient solutions. Exceptional at product definition and needs analysis with customers, business users, architects and stakeholders, prioritizing features across multiple releases. Proven track record of shipping software to production environment on time with high quality exceeding the product requirements. Uniquely skilled at End-to-End Solution Design while addressing the needs of the client, integrator and product developer. Skilled at managing multiple development teams, empowering, and motivating self-directed teams while mentoring regarding process, quality, and design principles. Successful in leading complex projects utilizing geographically distributed teams across multiple continents in either Waterfall or Agile Methodologies.Recognized for the award of 6 patents.MY AREAS OF EXPERTISE INCLUDE:Software/Systems Engineering Product Lifecycle ManagementBig Data | Data Warehouses | HadoopProduct Definition Enterprise Application Development Solutions ArchitectureData Architecture & ModelingProcess & Data ModelingProduct IntegrationCloud-Based SolutionsScrum/Agile ProcessesOnshore/Offshore Team Leadership

Bob Snyder's Current Company Details
Vasion

Vasion

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Director | Development | Architecture | Product Management | Enterprise Applications | Business Intelligence | Big Data | Cloud Solutions
Bob Snyder Work Experience Details
  • Vasion
    Director Of Architecture
    Vasion Apr 2024 - Present
    St. George, Ut, Us
  • First Republic Bank
    Director - Solution Architecture, Client Care
    First Republic Bank Oct 2016 - May 2023
    San Francisco, Ca, Us
    • Defined reference architecture, product roadmap and business case for omnichannel client support across deposits organization. Involved in vendor selection and build vs. buy decisions. • Collaborate with business units to identify problem space, provide feedback, propose technical solutions, implementation estimates, resource requirements, design systems, and implement solutions leading onshore and offshore teams across continents and vendor resources to satisfy business requirements.• Introduced and implemented a new technology stack (MEAN – MongoDB, Express, Angular, Node). Learned and then taught extended teams through multiple solution-oriented development projects. Built with Agile rapid development and continuous delivery utilizing Docker and Kubernetes.• Implemented Customer 360 view to standardize client verification and risk scoring of inbound contacts.• Analyzed nightly branch balancing and designed and implemented a solution to support the bankers. This reduced the time spent by bankers and accountants to a 20-minute process that removed inconsistencies and enabled reporting to the back-office teams any branch inconsistencies to follow up on the next day. Defined transactions that complemented the gaps in the teller system allowing the branch to be balanced to the penny.
  • Liveops
    Director, Platform Data
    Liveops Jul 2013 - Apr 2015
    Austin, Tx, Us
    Presided over all data-related components of company's cornerstone SaaS Contact Center Platform for this global leader in cloud contact center and customer service solutions. Supported 100,000+ concurrent calls, holding full accountability for data architecture, real-time and historical pipelines, reporting, and dashboards. Managed full life-cycle delivery of multiple concurrent projects leveraging Scrum, aggressively meeting project milestones, budgets, and deadlines. Supervised 14 Development and QA staff. * Conducted data modeling and defined new data marts. Platform data technologies included MySQL, Hadoop, Cassandra, ActiveMQ and Hazelcast.* Delivered substantial improvements in performance, reliability, and scalability by overhauling data architecture. * Defined new data architecture enabling real-time events to feed real-time dashboards and historical warehouse integrating across voice and multi-media channels.* Streamlined existing real-time event stream, producing 70% reduction in KPI latency.
  • Avaya
    Data Architect / Solution Architect / Lead Product Architect
    Avaya Apr 2001 - Jul 2013
    Morristown, New Jersey, Us
    Fulfilled multiple leadership and technical roles throughout progressive tenure marked by increasing responsibility and accolades for leadership, innovation, and "above and beyond"​ work ethic. - Led design, architecture, integration, and market delivery of numerous enterprise grade products as well as innovative solutions for data management, analytics, and business intelligence.- Played integral role in new and existing product roadmaps, requirements definition, product lifecycle management, and multigenerational product planning. Managed local and offshore development and QA teams. * Noted for accelerating development processes by introducing Agile/Scrum methodologies. * Credited with building data architecture and object model that enabled centralized tracking and reporting of customer interactions, agent performance, and critical BI data across numerous products, that was patented and utilized as reference architecture for future products. * Formulated product definition and prototyped solution for user-friendly cloud-based collaboration system that opened new multimillion-dollar revenue stream. * Spearheaded architecture and implementation of data warehouse providing insights and business intelligence via analytic reports, dashboards, and historical/real-time data tracking.* Steered design, architecture, and release of breakthrough product targeting new market segments that differentiated Avaya and fueled more than $50 million revenue within first year of release.* Lead Architect for company's Next Generation SIP Multi-media Multi-Modal Contact Center Product and consolidated administration.
  • Quintus
    Applications Manager / Release Manager
    Quintus Jan 1997 - Apr 2001
    Presided over definition, development, and release of company's primary revenue generators and core product offerings including CRM, Sales Automation, Customer Service, Help Desk, and HR Help Desk applications. * Designed and built 5 business applications that generated $80 million over 3 years and contributed 50% of company's total revenue.
  • Shared Medical Systems (Sms)
    Sr. Programmer Analyst
    Shared Medical Systems (Sms) 1990 - 1997
    Forchheim, De
    SMS was a provider of Hospital Information Systems (HIS), and was eventually bought by Siemens. Started designing and implementing customizations for specific hospitals and quickly became one of the principal architects.- Lead Architect: Responsible for architecture of registration system, technical lead for team of developers and QA, reviewed designs across product.- R&D Standards Chair - Responsible for development process and coding standards across productData Architect - Responsible for review and changes to any data structure, lead effort to convert fixed length data structures to a fully relational model in Oracle. This consisted of over 800 entities to manage.

Bob Snyder Skills

Sdlc Software Development Agile Methodologies Scrum System Architecture Data Architecture Data Modeling Leadership Cloud Computing Solution Architecture Agile Project Management Global Cross Functional Team Leadership Requirements Analysis Software Project Management Integration Object Modelling Enterprise Architecture Software Design Business Intelligence Data Warehousing Saas Soa Architecture Telecommunications Enterprise Software Crm Sip Software Engineering Databases Voip Java Sql Management Pre Sales Ivr Unified Communications Team Management Professional Mentoring Call Centers Acd Routing Workflow Applications Big Data Distributed Systems Systems Engineering Project Management Project Portfolio Management Program Management Product Management Cross Functional Team Leadership

Bob Snyder Education Details

  • Elizabethtown College
    Elizabethtown College
    Business

Frequently Asked Questions about Bob Snyder

What company does Bob Snyder work for?

Bob Snyder works for Vasion

What is Bob Snyder's role at the current company?

Bob Snyder's current role is Director | Development | Architecture | Product Management | Enterprise Applications | Business Intelligence | Big Data | Cloud Solutions.

What is Bob Snyder's email address?

Bob Snyder's email address is bo****@****ail.com

What is Bob Snyder's direct phone number?

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What schools did Bob Snyder attend?

Bob Snyder attended Elizabethtown College.

What are some of Bob Snyder's interests?

Bob Snyder has interest in The Wine Sells Itself.

What skills is Bob Snyder known for?

Bob Snyder has skills like Sdlc, Software Development, Agile Methodologies, Scrum, System Architecture, Data Architecture, Data Modeling, Leadership, Cloud Computing, Solution Architecture, Agile Project Management, Global Cross Functional Team Leadership.

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