Director Sales Operations
CurrentDirector of Sales Operations for the North American region influences business decisions, supports sales leadership, and ensures efficient sales operations. Primary responsibilities include:1. Providing strategic guidance and assisting sales leadership in understanding results and identifying reasons for hitting or missing goals.2. Leading a team of sales and customer service professionals which cultivate a world class customer experience.3. Complex reporting and analysis related to sales forecasting and planning.4. Developing and tracking metrics impacting sales productivity.5. Problem solving and providing advice during challenging situations. 6. Process optimization by refining the sales process and operational models.
Mar 2024 - Present