Bob Sutterfield Email & Phone Number

Irvine, California, US

I lead teams of exceptional cloud architects and engineers, laser-focused on delivering the services organizations need, to bring the best out of their people and technology using AWS.

• Helping corporations and non-profits globally with their DevOps practices in Amazon Web Services
• Mobile Fintech: Designed and built backend services in Terraform: APIs, storage, CDN, security, analytics.
• Toy Company: Designed and built AWS IoT backend for new dancing robot.
• E-Commerce: Migrated+Modernized whitelabel business services infrastructure from GCP to AWS.
• Local Church: Designed and installed campus-wide Wi-Fi, re-built LAN to stabilize for streaming sermons.

Seattle, WA, US

In Amazon Web Services (AWS) Worldwide Public Sector (WWPS) I focused on State and Local Governments on the west coast of the US, enabling innovative transformation to the cloud through well-architected IT solutions.

San Francisco, California, US

• Building the infrastructure for the globe's fourth largest on-demand video service
• Led and built teams for both customer-facing production operations and internal IT support
• Grew the environment from colocated hardware to hybrid cloud for international growth
• Increased velocity and reduced friction for rapid new product deployment

San Francisco, California, US

• Drove Ops team to set – and exceed – challenging standards for availability, performance, and security
• Re-architected production deployment to enable high-availability clustering of critical components.
• Optimized OpEx spend to meet business requirements for latency and flexibility.
• Established best practices for operational monitoring and failure analysis.

Campbell, CA, US

• Built systems, processes, and team to manage thousands of EV charging stations distributed across more than 14 countries
• Led team of NOC engineers and architects to design and support the company’s SAAS infrastructure
• Drove down service costs for hosting and telecomm while improving availability and performance
• Earned industry recognition for best-of-breed EVSE network reliability - most critical factor in customer satisfaction(ChargePoint® was formerly Coulomb Technologies.)

San Francisco, CA, US

Delivering Piston's products and services to our clients and partners - includes the operational infrastructure (servers and networks) and customer support.

Menlo Park, CA, US

• Built cloud-based service delivery infrastructure from scratch
• Drove operational transition from proof-of-concept prototype to scalable production-grade architecture, systems, and processes.
• Set and exceeded standards for performance and reliability, eliminating capital costs and containing operational expenses, while delivering an excellent user experience.
• Created customer support and engagement processes resulting in enthusiastically loyal users.

LBS Properties invests in single- and multi-family residential real estate.

Saratoga, CA, US

Career transition networking in the Cloud Computing arena

Mountain View, CA, US

• Drove team to deploy a new unified storage infrastructure, and created provisioning automation process to unleash Google-scale growth. Resulted in decreased time to market, operational efficiencies, and improved user.
• Created novel capacity planning methodology, applying market dynamics to liberate stranded resources and to increase machine utilization across the production infrastructure.

US

• Led broadly talented team to deploy, maintain, and grow production data network infrastructure
• Focused engineering on operational fault tolerance, capacity, monitoring, change management.
• Tightly integrated Networking group with other operations engineering disciplines by emphasizing cross-team design, deployment, and troubleshooting efforts.
• Led team under delivery pressure to meet challenging deadline with major new client bringing huge revenue payoff for business. Played every role from technical contributor to business liaison to facilitator.
• Initiated, planned, and led projects to increase service network performance and availability.Tellme Networks was acquired by Microsoft.

US

• Directed cross-functional security activity in operational teams for Networking, Unix, and NT/2K
• Developed company-wide policies, engineered deployment, and audited compliance which significantly improved the business unit’s security posture.
• Selected, installed, tested, supported security tools in e-commerce and corporate infrastructure.
• Assessed production infrastructure security, performed gap analysis and directed remediation work across organizational lines resulting in expedited AmEx certification. Beat the business' time-to-market estimate.
• Praised by management for expanding responsibilities and developing policies which were adopted as models across the enterprise.CheapTickets was acquired by Cendant Travel Distribution Services, then Orbitz Worldwide.

Irving, Texas, US

• Architect and technical lead for 8-person team specifying, integrating, and maintaining Cisco routers and switches, data circuits, VPNs, Check Point firewalls, and H-P OpenView enterprise management
• Customer facing systems focus resulted in improved performance, availability, and security.
• Mentor to junior staff in Systems and Network areas.

• Member of management team overseeing all corporate IT networks, systems, and applications, including strategic planning, integration, and budgeting.
• Led team of Unix system administrators, server-based application specialists, and networking/security engineers. Significantly increased the team’s ability to meet business requirements by providing enterprise scale.

Nampa, Idaho, US

• Spearheaded all strategic and technical aspects of global IT services to 90+ mission agencies, relief and development Non-Governmental Organizations (NGOs), and national churches.
• Provided vision and hands-on technical leadership to unify disparate services ranging from low bandwidth packet radio to Internet Web hosting and secure e-mail.
• Created and drove internship program for university students to serve worldwide.
• Spoke and taught at numerous conferences and workshops, educating nonprofits on IT best practices and benefits. Frequently praised by participants – from individual contributor to executive leadership – for helping.
• Created and implemented a telecom usage policy resulting in 40% reduction in first-term turnover and related staff attrition costs. Established that policy as a best practice among related organizations.

Computer Science

Computer Science, Aviation Systems

Education record

Music