Bob Van Dam Email & Phone Number

Almere, FL, NL

Zoetermeer, Zuid-Holland, Nederland

Connecting people, processes and technologies and inspiring companies to offer the most personal experience and service to their clients.

Rotterdam, Zuid-Holland, Nederland

• Responsible for the successful onboarding of Massxess clients to Sound of Data, where I guided the transition smoothly and efficiently.
• Leading an application development project, with a focus on innovation and user satisfaction.

Almere Stad Area, Netherlands

• Together with a team of developers, engineers, designers and a product owner spearheading the evolution of 'ContactSuite,' our flagship SaaS communication platform, ensuring its sustained growth and adaptation to meet.
• Responsible for closing many deals and steering the Sales organization, nurturing long-term customer relationships, and implementing innovations within the service portfolio of Contactmakers.

Almere Stad Area, Netherlands

Played a pivotal role in the conception, realization, and management of "Beleasy.nl" (a Massxess brand), specializing in the provision and exploitation of online VoIP business telephony and service numbers. Specifically catered to the SME segment, ensuring their telecommunication needs were met with precision and reliability.

Almere Stad Area, Netherlands

• Togehter with DGA, I was instrumental in the successfull foundation and growth of Massxess B.V., taking charge of the development and realization of product vision and strategy.
• I held ultimate responsibility for the SaaS communication platform, ContactSuite, and managed the triumphant launch and expansion of the sales organization.
• I also bore commercial responsibility for the prosperous implementation of the ContactMakers and Beleasy brands.
• My leadership extended… Show more
• My leadership extended to establishing and mentoring Sales teams, as well as founding a reseller organization.
• Successfull acquisition of numerous clients. Show less

Amsterdam

• Specialized in direct sales, I focused on customer acquisition and marketed COLT's national and international service numbers, as well as IN and IVR solutions, demonstrating expertise in promoting and selling intricate.
• Sales of the year award in 2003

Delft

• Tasked with leading the IN & IVR services proposition at Dutch-tone and Casema, I ensured the successful implementation of the OT2000 contract solutions for fixed telephony, encompassing service numbers and IN services.
• My responsibilities extended to motivate and train sales teams, and I successfully secured several substantial customer contracts through strategic acquisition efforts.

Hoofddorp

• Served as a key Product Manager for the international call center service at Infonet Europe, contributing to the development and management of a panEuropean call center proposition.
• Responsible for training and coaching external sales teams.
• Providing product support for major customer bids.

Hoofddorp, North Holland, Netherlands

• Engaged as a process consultant in the realm of quality management and enhancement, specializing in the 'Process Management Quality & Improvement' methodology from AUCS.
• Delivered training in the AUCS process improvement methodology to internal stakeholders and international teams.